I've ordered replacement Bodum beakers a couple of times from Lawsons and always been very pleased with the results: prompt, reliable, all you could ask for.
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Lisez les avis des autres
I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... Voir plus
We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... Voir plus
Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... Voir plus
À propos de l'entreprise
- Magasin de matériel de cuisine
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de plans de travail
- Service de fitness et nutrition
Informations provenant de diverses sources externes
Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England
Coordonnées de contact
52 & 54 Fore Steet, PL21 9AE, Ivybridge, Etats-Unis
- 01752 897384
- internetsales@lawson.co.uk
- lawsonshop.co.uk
4,3
Excellent
224 avis
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Great service
I had managed to track the item I was searching for easily and ordering was simple. There was a small issue with the stock but that got resolved really easily with one quick email. I would order from Lawsons again as it was a very smooth transaction and well packaged too
15 février 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks for your comments John, much appreciated.
Good Service
Site is easy to use, and very quick delivery, only down is quite a large value required for free p & p.
12 février 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks Carey, we really appreciate your comments.
Still have not yet received items but they 've taken my money
I checked before ordering that the carrier would leave parcels in a safe place, because I'm at work day time. They said yes, carrier would leave. I therefore gave specific instruction to leave in summerhouse. Get home from work one day (and it was not a quick delivery process, may I add) to see card through door saying they could not deliver. I had to ring up centre for Fed Ex 30 miles away. They said they had no such instructions to leave in summerhouse, although I had typed in when I ordered. So, still have not received. They are re-delivering next week - apparently. I will not order from this company again because I just cannot put up with the hassle and do not have time to chase delivery companies (and don't see why I should have to), and not being told the truth about leaving items in a safe pace (or not passing on instrucitons to company, not sure which as yet). Really annoyed, paid my money and received NOTHING! Waste of time, effort, etc etc. And it is a one off standard delivery fee so not cheap either if you are ordering something lightweight! Unacceptable.
6 février 2016
Avis spontané
Réponse de Lawsons of Devon
We sincerely apologise for the problems delivering your order. We are reviewing our processes for advising couriers of special delivery instructions, and will also forward your comments to FedEx as this situation does not reflect their usual high standards of customer service.
Lovely product
The product I chose is excellent. However the ordering experience was not so good! I never received a confirmation e mail about my order (fortunately I had paid through PayPal so knew that the order had been received!) and I then had to contact customer services to ascertain whether my product was I the store when I wanted to collect it. They replied to me to tell me it was there. When I went to collect it they had no record of the order or that it had been received! However when they went to look it was in their store. Need to sharpen up their online service.
6 février 2016
Avis spontané
Réponse de Lawsons of Devon
Please accept our apologies for the poor customer service you received - it is far below our usual standards and will be addressed at team meetings.
Brilliant service!
Very quick and extremely helpful after I got the pick up location wrong
3 février 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks Sol, we're always happy to help.
Trolley
Delivery good website easy to use but one niggle four designs to choose from but no link
2 février 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks very much for your feedback Joan, we'll bear it in mind for future product listings.
Fast delivery great customer service
Used lawsons several times now and would strongly recommencement. Fast delivery, well packaged and good item's
1 février 2016
Avis spontané
Réponse de Lawsons of Devon
Thank you Mr McAllister - we really appreciate your custom and your kind comments.
Réponse de Lawsons of Devon
Thanks Tony, much appreciated!
Bedding Set Purchase
Swift and efficient service. Delighted to have found an item which has been hard to find elsewhere.
30 janvier 2016
Avis spontané
Réponse de Lawsons of Devon
We're delighted that you're delighted! Thanks so much for your comments.
Hummingbird bicycle duvet cover
A lovely duvet, much cheaper than other sites. Very pleased.
However, delivery by FedEx was a joke! They arrived before they sent tracking info, so I missed yhem. I had to go onto re-delivery site & arranged for duvet to be delivered on 28th, arranging to stay at home all day. It arrived today (27th) @ 2.10pm!!! Sheer fluke I WAS in. I would rate them a zero....
27 janvier 2016
Avis spontané
Réponse de Lawsons of Devon
Hi Eleanor - sorry for the delivery problems, we'll pass on your comments to Fedex as that is not the high standard of service we usually have from them. Thanks for taking the time to let us know, and we're very glad you're pleased with the duvet cover!
Dylon Stain Remover
Very efficient service. Goods packaged really well by Sally and arrived here very quickly. Wish shipping wasn't with FedEx as they are so expensive UPS or Royal Mail would have been a lot cheaper and there is no option to ask for product to be posted any other way. That really is the only criticism.
27 janvier 2016
Avis spontané
Réponse de Lawsons of Devon
Hi Jean, thanks for your comments. We use FedEx to provide a reliable, insured, tracked and signed for delivery service. We realise it's not the cheapest service, but have found FedEx to be the most consistent for reliability and customer service, and they're very supportive in helping us to provide a high-quality service to our customers.
Réponse de Lawsons of Devon
Thanks Paul, we really appreciate you taking the time to do this.
Great Company
Excellent service and communication, Fast delivery, Great prices
Would definitely Recommend.
26 janvier 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks Patricia, we really appreciate your kind comments.
Great service and prompt delivery.
I went online to find a specific item and came across it on lawson's website. I ordered and it came within a few days no fuss. Great service and I will shop there again.
26 janvier 2016
Avis spontané
Réponse de Lawsons of Devon
Thanks for your comments Michael, we're very happy to help.
Réponse de Lawsons of Devon
Thanks Allie, we're very happy that you're happy!
Fast and Sure
I ordered a home bread-maker online from Lawson's late on Friday. It arrived in perfect condition on Monday morning, and I had made an excellent loaf with it by lunchtime.
20 janvier 2016
Avis spontané
very happy. good service.
very happy with your service. thank you very much .yours jean grant.
20 janvier 2016
Avis spontané
A successful experience
We particularly appreciated the recycled packaging. It makes sense!
17 janvier 2016
Avis spontané
Great product and service to match
Bedding is super quality at a great price, and delivery was quick and efficient.
10 janvier 2016
Avis spontané
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