I can't give this company enough stars, especially my wonderful contact Yale. She was beyond exceptional. I sent a rough jpeg sketch of a design that I wanted and within hours I got a professional sam... Voir plus
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Lisez les avis des autres
Can't post a link but this is referring to a recent posted advertisement titled "high school reunion" company is pretty explicitly transphobic, theres no humor here the joke is literally "trans p... Voir plus
This company is an absolute pleasure to deal with. Understanding the requirements of the project was first class. Feedback was super quick and no required changes, made by me, were a problem. Th... Voir plus
L'entreprise a répondu
I have nothing but the highest praise for LC SIGN. The customer service is among the best I have ever experienced. Tony went WAY out of his way to ensure delivery when there were issues with UPS. Th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'enseignes
- Agence de design
- Magasin d'enseignes lumineuses
- Magasin d'impressions et de signalisation
- Imprimeur
Écrit par l'entreprise
Yes, we are that sign company from the videos. 🎬 We’ve been making the world brighter (literally) for over 15 years. From custom LED Neons to massive Channel Letters, we turn your logo into a glowing masterpiece in just 3-10 days. UL-certified, globally shipped, and brighter than your ex. Let's get your business lit! 💡
Coordonnées de contact
No. 3, Area D, Yuanxia Industrial Road, Baiyun District, 510445, Guangzhou, Chine
- +86 13622966620
- info@lcsign.com
- lcsign.com
3,6
Moyen
23 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I can't give this company enough stars
I can't give this company enough stars, especially my wonderful contact Yale. She was beyond exceptional. I sent a rough jpeg sketch of a design that I wanted and within hours I got a professional sample design back with lots of to and fro messages about colour choice, size etc. Yale initiated 100% of the design communication and I felt she had everything under control. Production and delivery time were super fast. The product is just beautiful and extremely well made. I'm truly shocked by the whole experience from beginning to end, I can't remember the last time any company gave such attention to customer service AND produced such a great product. The real test too was how an issue, caused by the delivery company at my side, caused some confusion and without missing a beat, Yale went straight to action and solved the issue. I haven't seen this kind of attention to a customer in years (and I'm an oldie!) So a million stars to Yale and LC Sign. You have a new repeat customer. I most definitely will be back. 10/10
9 mai 2026
Avis spontané
Transphobic company, disuaded from purchasing.
Can't post a link but this is referring to a recent posted advertisement titled "high school reunion"
company is pretty explicitly transphobic, theres no humor here the joke is literally "trans person > look of disdain > move on to ad".
you can see within the comment section that its literally filled with bigotry that hasn't been removed. It's not like trans people can't be joked about, but if the joke is literally "this is gross" and then the comments are left to fester I'm not sure this is the kind of company I'd want to give business to. The company clearly makes a pattern of using offensive content to draw attention to themselves for advertisement purposes, avoid working with them.
23 avril 2026
Avis spontané
LC Sign delivers outstanding…
LC Sign delivers outstanding craftsmanship with meticulous attention to detail. The final product exceeded my expectations in both material quality and aesthetic finish. Professional service and timely delivery—I highly recommend them for top-tier signage solutions.
22 juillet 2025
Avis spontané
Réponse de LC Sign
Thank you so much for your high recommendation!
Reading that our custom sign exceeded your expectations in quality and aesthetics brings immense pride to our entire team. We pour our passion into the craftsmanship and fine details of every sign we manufacture. It was an absolute pleasure providing you with professional service and timely delivery from start to finish.
Thank you for trusting LC Sign for your signage needs. We hope to serve you again soon!
Best regards,
LC Sign Team
The quote was fast and simple
The quote was fast and simple. Great price, quality, and customer service. Definitely will be getting another soon.
18 avril 2026
Avis spontané
Réponse de LC Sign
Thank you for this fantastic review!
We are thrilled to hear that you enjoyed the entire LC Sign experience—from the fast and simple quote to the final product's quality, price, and our customer service. Making the custom sign process easy and affordable for our customers is exactly what we strive for every day.
We can't wait to work with you on your next project. Just reach out whenever you're ready, and we’ll make sure your next sign is just as amazing!
Best regards,
The LC Sign Team
Honestly don’t waste you time
There is 0 communication with this company . Don’t do it place an order with another . I reached out about correcting my order and probably wrote them 50 mesasages . Trust me you won’t hear back
13 avril 2026
Avis spontané
Réponse de LC Sign
We hear your frustration, and we are truly sorry for the lack of communication. Reading that you sent so many messages without a reply is deeply concerning to us.
Please know this is not how we do business. We want to correct your order right away. A senior team member will handle your case immediately and ensure your order is corrected.
We apologize again for wasting your time and hope to resolve this for you within the next few hours.
Best regards,
The LC Sign Team
Perfect :)
The customer service was great, Leo was really willing to support in everything. The sign as well is a 10/10 - I really love it!
9 avril 2026
Avis spontané
Réponse de LC Sign
Perfect review for a perfect sign!
Huge shoutout to Leo — we are so glad he took great care of you! Thank you for loving the sign and for giving us a 10/10. We truly appreciate your support!
Best,
The LC Sign Team
I have nothing but the highest praise…
I have nothing but the highest praise for LC SIGN. The customer service is among the best I have ever experienced. Tony went WAY out of his way to ensure delivery when there were issues with UPS. The sign itself is WAY nicer than I expected. Very, very satisfied customer. Thank you Tony and LC sign.
25 mars 2026
Avis spontané
Réponse de LC Sign
"WAY nicer than expected" is exactly what we love to hear!
Thank you so much for this glowing review. We know how frustrating delivery issues can be, so Tony and the rest of our team are always ready to step in and do whatever it takes to make things right.
Enjoy your stunning new sign, and thank you for being a very, very satisfied customer!
Warmly,
The LC Sign Team
Everything was great
Everything was great.
Good prices and top quality.
Mandy (the one who was helping me) - she was great and very helpful.
Thank you for everything.
Greetings from Berlin
27 février 2026
Avis spontané
Réponse de LC Sign
Greetings back to Berlin! 🇩🇪
Danke schön for the wonderful review. We are so happy to hear that Mandy took great care of you—she is indeed a fantastic member of our team, and we’ll make sure to pass along your praise to her!
It’s our goal to provide top quality at the best possible prices, and we are thrilled that we hit the mark for you. Thanks for choosing LC Sign!
Best regards,
The LC Sign Team
Fast response and a very competitive price …
Fast response and a very competitive price ! Very good packaging and it arrived in less than a week
5 janvier 2026
Avis spontané
Réponse de LC Sign
Under a week? Mission accomplished! 🚀
Thank you for highlighting our speed and packaging. We work hard to keep our prices competitive without sacrificing quality. We look forward to working with you again in the future!
Best,
The LC Sign Team
Transphobic pile of 💩
Transphobic pile of 💩
I’ll add delusional after that reply.
28 février 2025
Avis spontané
Réponse de LC Sign
At LC Sign, we firmly believe in respect and inclusivity for everyone. Our mission is to help people illuminate their brands and businesses, regardless of who they are or how they identify.
We do not tolerate discrimination of any kind within our company or towards our customers. If recent content was interpreted otherwise, we sincerely apologize, as that was never our intention. We are a global team learning every day to be more sensitive to all communities.
Regards,
The LC Sign Management Team
Anthony New York (not Tony!) LC Signs
I have the pleasure to work with Anthony (no, not the famous Tony), who is a US based sales rep. He has done a fantastic job keeping the communication between us and the factory in China smooth! It makes all the difference in the world having a professional and understanding Rep in the US.
2 février 2026
Avis spontané
Réponse de LC Sign
Haha, we love this title! "Anthony (not Tony)" is definitely a star in his own right. 🌟
We are thrilled to hear that having a US-based representative made your experience smooth and professional. Bridging the gap between our factory and our US clients is exactly why Anthony is on the team. We will make sure to pass this fantastic feedback to him—he might even get a bigger head than Tony now! 😉
Thanks for choosing LC Sign!
Best,
The LC Sign Team
Looks Great on Social Media, Terrible at Communication
Like a lot of people, I heard about LC Sign from Tony’s funny videos, so I figured I’d give them a shot. We were looking to get a very large LED sign made for our office — around a $10,000 order — so this wasn’t some tiny inquiry.
After going on their website and messaging them on WhatsApp, the communication was awful. Not just slow… I’m talking days, sometimes over a week, just to get a response. And half the time, no response at all. Honestly, it’s the worst communication I’ve ever experienced with any business we’ve dealt with in China, which really surprised me.
It feels like they make so much money that they just don’t care about getting all the business they can. Eventually, we gave up, found another supplier in China, and placed our order elsewhere.
Too bad we couldn’t try LC Sign — but to this day, we still haven’t gotten a response back from them on WhatsApp lol.
4 février 2026
Avis spontané
Réponse de LC Sign
Reading this review is truly a wake-up call for us. We are incredibly sorry that we missed the opportunity to work with you on your office project.
To be clear: we are absolutely not "too big to care." Losing a serious inquiry like yours (and leaving you ghosted on WhatsApp) is a major failure in our internal process. The truth is, the viral attention has overwhelmed our support channels at times, but that is our problem to fix, not yours to suffer from.
We are currently restructuring our sales team to ensure high-value inquiries get the immediate attention they deserve. We know you’ve already placed your order elsewhere, and we respect that.
However, if you ever need signage in the future, please email info@lcsign.com directly. We would love the chance to prove that we are professional, responsive, and hungry for your business.
Sincerely,
The LC Sign Management Team
poor customer service
poor customer service, never replied.
2026-02-02 22:29
hi, may i please get a price list for solar backlit numbers around 4 inches?
Unread
Rachel Lai
2024-03-04 13:29
Hello
Hello
Provided by Alibaba Translate
Feedback
2024-03-04 13:06
hi
Read
Rachel Lai
2024-03-03 23:51
ok
OK
Provided by Alibaba Translate
Feedback
2024-03-01 12:45
waiting
Read
Rachel Lai
2024-02-29 01:35
Will send you tomorrow morning m
Will send you tomorrow morning m
Alibaba International Translation
Feedback
2024-02-29 00:46
do you have
Read
2024-02-29 00:46
waiting
Read
Rachel Lai
2024-02-27 18:21
okay
okay
Provided by Alibaba Translate
Feedback
2024-02-27 17:54
waiting for prices
Read
2024-02-27 17:54
2 février 2025
Avis spontané
Réponse de LC Sign
Thank you for bringing this to our attention, and we sincerely apologize for the frustration shown in these logs.
It is disappointing to see that your inquiries were read but ignored. This is not the standard of service we aim to provide at LC Sign. We have addressed this issue internally to prevent it from happening again.
We will make sure a senior manager handles your inquiry personally to ensure no more waiting.
Sincerely,
The LC Sign Management Team
Good First Experience, Terrible Second One
Originally, I had a great experience with my first order from LC Sign. So, I placed a second order for another piece in the same colors. Unfortunately, the new item arrived in a noticeably different color and didn’t match at all, making it unusable. When I raised the issue, they suggested that my original piece might have faded (even though it hadn’t) and it was less than a year old.
When I asked for a reprint, I was told the color difference was “the best they could do,” and no refund was offered. I eventually pushed for a partial refund and was told I would receive 40%, but they never processed it. It has now been seven months, and I’m still waiting.
It’s disappointing to go from a positive first experience to such poor follow‑up and lack of accountability. I no longer trust this company and cannot recommend them.
1 avril 2025
Avis spontané
Réponse de LC Sign
We owe you a huge apology. Waiting 7 months for a promised refund is completely unacceptable, and we are truly sorry for dropping the ball on this.
We have looked into your case and will process the agreed 40% refund.
Regarding the color mismatch, we understand your disappointment. We hope to regain your trust in the future.
Sincerely,
The LC Sign Management Team
Amazing quality and service
Amazing quality and service! Super professional, easy communication and very quick shipping. Highly recommend!
1 décembre 2025
Avis spontané
Réponse de LC Sign
Music to our ears! 🎶
We are so happy to receive such positive feedback. We know how important it is to get your sign quickly without sacrificing quality, so it’s great to know we hit the mark for you.
Thanks for the support!
The LC Sign Team
LC SIGNS ARE GREAT
This company is an absolute pleasure to deal with.
Understanding the requirements of the project was first class.
Feedback was super quick and no required changes, made by me, were a problem.
The job was completed timeously and delivery was super fast. Packaging was awesome and the end result is astonishing. Totally happy with Tony and the team. Please don’t hesitate to reach out to LC Signs for any sings you need
1 décembre 2025
Avis spontané
Réponse de LC Sign
Thank you for the fantastic feedback!
Our goal is to make the entire journey—from the first draft to the final delivery—smooth and stress-free. We are so glad to hear that the packaging did its job and the sign arrived safely and quickly.
Tony and the team say thanks for the shout-out! We really appreciate your recommendation.
Best,
The LC Sign Team
Been two weeks and still havnt heard…
Been two weeks and still havnt heard back from them
1 avril 2025
Avis spontané
Réponse de LC Sign
We apologize for the silence! We’ve checked our records but can't seem to find an inquiry matching your name here.
It’s possible our reply went to your spam folder, or we never received your initial message. Please contact us via info@lcsign.com so we can sort this out for you. We want to make sure you are taken care of!
Best,
The LC Sign Team
Fantastic company
Fantastic company! Continue the trans trash jokes. I wont buy if Tony leaves!
3 mars 2025
Avis spontané
Réponse de LC Sign
We appreciate the feedback and the support for Tony! Thanks for choosing LC Sign.
Regards,
The LC Sign Team
VERY GOOD SIGN YES
VERY GOOD SIGN YES
and I agree he still looks like a man 😂
3 avril 2025
Avis spontané
Réponse de LC Sign
We are SUPER happy to hear that the sign is a hit! ⚡️
Thanks for the laugh and the great feedback. Enjoy your new sign!
Cheers,
The LC Sign Team
Tony my goat
2 avril 2025
Avis spontané
Réponse de LC Sign
We 100% agree! Tony is definitely the GOAT! 🐐
We will make sure to pass on this legendary shoutout to him. He’ll be super hyped to hear it. Thanks for choosing LC Sign!
Best,
The LC Sign Team
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