Learning Pool Avis 

A helpful site and fairly easy to navigate.

The modules are well organised and provides a good summary beforehand. Furthermore, they're pleasant and interactive!

Your helpline was very informative and efficient

My enquiery was dealt with superbly and with minimum hassle

Some courses don’t tell which questions you have got correct or wrong so you do the courses again if you’ve fail d you’ve no idea why and then if you pass you don’t know why learn nothing

From initial tender, ideation and rollout of the LMS, the Learning Pool team have been exceptional. The program was complex in its requirements and the team went above and beyond to ensure these were met or offer workable solutions.

I would particularly call out the support of David Nichol who guided us through the LMS from start to finish. David is a real expert in his field but manages to strike the perfect balance when training somewhat novices. Looking forward to seeing the site continue to develop.

Great customer service by Lee and all those from the support desk.

I found the course overall very informative and enjoyed the way modules expected interaction from students interpreting scenarios, this was extremely helpful when trying to digest points raised.

Your support team is super efficient and responsive. Whether that be on the phone, or via teams. In particular I would like to praise Jacob Ward, his knowledge and input has been so valuable whilst I have been building my first course. Thank you

Consistent support all the time

The frustration of not being able to log on was soon rectified when I got in touch with them. There was very little delay in getting me logged on and I got on with the course which was clear and easy to understand.

Very quick to respond and resolved my query.

I have given 5 stars as I had numerous problems logging on, the learning pool was extremely patient and helped me get set up. Thank you guys so much.

Excellent course staff very helpful when I had problems logging in Well Done

Very friendly and solved my silly mistake very quickly thank you

Learning Pool have enabled our organisation to develop an incredible e-learning platform. Great support, customer service, professional, friendly and nothing is too much trouble

The best support team I have ever had the pleasure of needing to call. Regardless of who picks up the call, you can be sure your query will be understood (even when you are not able to articulate it properly) and will be resolved, usually immediately. Their people skills are excellent too: they are approachable, patient and courteous, consistently. For me, Learning Pool’s support team sets the bar very high.

A local Northern Ireland company providing direct customer engagement and support through their learning options to support our social work and social care workforce. They take the experience of learning and development to the very highest, future proofed level and an absolute pleasure to work with. My thanks to Paul and the entire team. Kind Regards Declan McAllister, Director, Northern Ireland Social Care Council