Lemon Law Group Avis 

720
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

Our case manager ,Gabriela Zambrano always answered any and all questions we may have had. She made it simple and stress free. I highly recommend The Lemon Law Group.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent to work with! If I could give more than 5 stars, I would! I worked with Gabriela Zambrano who was very communicative and provided timely responses along with updates. I always knew what stag... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Everything was great until I accepted the offer, then I fell off the planet I guess, now no one will return my emails or calls. Calls go to some random law office with no identification. Do not know w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


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4,6

Excellent

TrustScore 4.5 sur 5

720 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(720)

92 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don’t waste your time

Don’t waste your time. They told me at first for my car it will be easy for them to get GM to repurchase the car back or replace it due to GM and their 6.2L motor blowing up. 3 month with no car and they tell me they can only get me a 6k settlement and 3k is for them and I only get 3k for a 93k car that’s been in the shop for 3 month. Communication is bad they do everything through an app and no phone call. Gave up on them and move on with a different group. Don’t get cough in this 50% or more settlement fee charge.

These guys will not fight for you. They will do the least for a quick settlement as long as they get money on their side. They told me 3k plus I can go trade my car in lol, my car already depreciated $10-20k as soon as it leaves the lot what’s is 3k going to do very funny.

13 juillet 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received.

Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result.

We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here.

If you’d like to discuss your case further, we’d welcome the chance to talk with you directly. Please feel free to reach out to us at [contact number/email]. Your feedback helps us improve, and we truly wish you the best moving forward.

If you'd like, I can also help craft a shorter, more neutral, or more formal version — just let me know your preference!


Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received.

Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result.

We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here. I reviewed your file and checked all the call we have recorded. I must take exception to your comment regarding a repurchase of your vehicle. I could not find anywhere in our communication with you that it would be easy to get GM to repurchase your vehicle. It was never said





Noté 5 sur 5 étoiles

I thank God for having helped me find…

I thank God for having helped me find lemon law partners specifically Gabriela Zambrano who is dedicated to helping others. Her service is excellent and has no comparison along with lawyer brooks siegel. Both treated me very special and did everything in their hands to benefit me as their client.
May God bless them 🙏
⭐️⭐️⭐️⭐️⭐️

10 juillet 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you so much for your kind words and heartfelt review! We’re truly grateful you chose Lemon Law Group Partners to assist you. Gabriela and Brooks are honored by your recognition and are so glad they could help make this process easier for you. Wishing you all the best, and may you be blessed as well!

Noté 5 sur 5 étoiles

Randy and team were great

Randy and team were great. Randy was communicative and attentive give through the entire process. He was available and answered all my questions in great detail. I was able to get a positive outcome thanks to them and would highly recommend!!!

2 juillet 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you so much for your kind words! We're thrilled to hear that Randy and the team were able to guide you through the process and deliver a positive outcome. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!

Noté 5 sur 5 étoiles

Great dealing with

Great dealing with! Had an outcome within a week!

20 juin 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for your kind words! We’re so glad we could achieve a quick outcome for you. It was a pleasure working with you, and we’re always here if you need anything in the future!

Noté 1 sur 5 étoiles

DO NOT HIRE

DO NOT HIRE – Completely Unprofessional and Negligent

I hired Lemon Law Group Partners over 3 months ago for a clear cut Hyundai lemon case. From day one, communication was horrible. I had to chase them constantly, leaving multiple voicemails and emails most of which went unanswered. I never had a clear point of contact. My BBB arbitration was canceled because no attorney showed up or even responded to confirm their participation. They never even told me who my actual attorney was.

Despite Hyundai offering a repurchase, this firm couldn’t even get that finalized. They sat on the offer and let weeks go by without action. I had to follow up myself just to find out what was happening only to discover that they hadn’t sent required documents to Hyundai until two weeks later and only after I badgered them.

This firm has completely failed in their duty to represent me. They’ve delayed and jeopardized what should have been a straightforward resolution. I’ve asked them to close my file and send me all communications and I will be filing a State Bar complaint for abandonment, negligence and failure to communicate under professional rules.

Absolutely unethical, unresponsive and unqualified. You are better off handling your lemon case yourself than trusting this group.

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Lemon law group helped me and my family…

Lemon law group helped me and my family with a Ford F150. Randy communicated with me throughout the process and made it easy to see which steps we were on through the app they provided. I would recommend this firm to anyone.

12 juin 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for your kind words and for trusting Lemon Law Group to assist with your Ford F-150 case. We're glad to hear that Randy’s communication and our app helped make the process clear and manageable for you and your family. We truly appreciate your recommendation and are grateful we could support you through this experience.

Noté 5 sur 5 étoiles

The organization functions aggressively…

The organization functions aggressively and efficiently toward the resolution of its clients.

5 juin 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for your kind words. We pride ourselves on taking an assertive and efficient approach to resolving our clients' matters, and we’re glad that reflected in your experience. If you ever need assistance again, we’re here to help.

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Outstanding Experience

⭐⭐⭐⭐⭐ Outstanding Experience — Truly the Best Lemon Law Experts!

I cannot say enough good things about this Law Firm. From start to finish, they handled my Lemon Law case with exceptional professionalism and expertise. What truly impressed me is that they took care of everything from A to Z — I didn’t have to worry about a single detail.

They guided me through the entire process with clear communication, efficiency, and an incredible attention to detail. Most importantly, they secured a settlement for me that went far beyond my expectations — both in terms of outcome and how quickly it was resolved.

If you are considering pursuing a Lemon Law case, I absolutely recommend this team without hesitation. They truly fight for their clients and deliver results! Five stars is not enough — they deserve more!

3 juin 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you so much for your incredibly kind and thoughtful review. We're thrilled to hear that you had such a positive experience with our team and that we were able to exceed your expectations. Guiding clients through the Lemon Law process with clarity, care, and strong results is exactly what we strive for. We truly appreciate your trust in us and your recommendation — it means the world to us. If you ever need assistance in the future, don’t hesitate to reach out!

Noté 5 sur 5 étoiles

Happy with final settlement

Overall I Lemon Law Group did a good job getting me a settlement I was happy with. The process is slow, but they did a good job for most of it keeping me updated. There were a few times I feel like they could have done better with communication, but overall I was satisfied.

7 mai 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for your honest feedback. We’re glad to hear that you were happy with the settlement and that our team was able to guide you through the process. We understand that communication is key, and we appreciate you pointing out where we can improve. Your comments help us continue to grow and serve our clients better. We're grateful you chose us to represent you

Noté 5 sur 5 étoiles

The Lemon Law group has been amazing

The Lemon Law group has been amazing. They have communicated with me throughout the entire case timeframe. I am pleased with the results of the case. I would recommend this company to anyone having issues with vehicle malfunctions on new vehicles.

20 mai 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with our team and that you were satisfied with the outcome of your case. Clear communication and strong results are what we strive for, so it’s great to know we met your expectations. We truly appreciate your recommendation and are always here to help others facing vehicle issues. Thanks again for choosing The Lemon Law Group!

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience. They go dark periodically (for weeks) then will pop up demanding you respond to them and their subpar offers. They are genuinely not reliable and you should not go with them.

20 mai 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. At our firm, we strive to maintain clear and timely communication, and we regret that your experience did not reflect our usual standard.

For clarity, your case was formally discharged in July 2024 after multiple unsuccessful attempts to obtain the necessary documentation and communication needed to move forward. Without the required information, we were unable to effectively represent your interests, and we made several efforts to reach out before closing the file.

We understand that legal matters can be stressful, and we regret that we couldn't reach a more productive resolution. If you have any further questions or would like to discuss your case, we welcome you to contact us directly.

Noté 4 sur 5 étoiles

A final settlement .

I am writing to provide an account of our recent experience with a 2024 Lincoln vehicle purchase, which encountered several electronic and other operational issues from the outset. Despite our repeated efforts to resolve these concerns with the local dealership and Lincoln's customer concierge service, our vehicle spent more time in the repair shop during its first 6 months than it was in our possession. This lack of resolution led us to engage legal assistance from the Lemon Law Group.

Initially, I was uncertain about the likelihood of a successful outcome, particularly as progress appeared slow and communication from the Lemon Law Group was less frequent than I had hoped. Nevertheless, I understood that the legal process often involves extensive negotiation and patience, especially when dealing with manufacturers.

After nearly a year of negotiations, I am pleased to report that Lincoln has presented a settlement offer that is favorable to us. This resolution marks the beginning of our transition away from the complications associated with this vehicle.

Throughout this process, I had interactions with numerous individuals, but I would like to specifically acknowledge Randy Dunbar. Randy consistently upheld a professional demeanor, demonstrating both sincerity and sensitivity. Even during challenging discussions, he remained courteous and attentive to our concerns.

For individuals in similar situations, I recommend considering the services of the Lemon Law Group. While the legal landscape can pose substantial challenges that may favor manufacturers, perseverance and patience are key. I am grateful that we maintained our resolve through this process.

Thank you for your attention to this matter, and I hope sharing my experience offers insight to others considering similar action.

12 mai 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you for taking the time to share such a detailed account of your experience. We truly appreciate your honesty and the patience you demonstrated throughout this challenging process. We understand how frustrating vehicle issues and lengthy negotiations can be, and we are glad to hear that the settlement offer from Lincoln is a positive step forward for you.

We’re especially grateful for your recognition of Randy Dunbar’s professionalism and care—he strives to provide support with sincerity and attentiveness, even in difficult moments.

Your recommendation means a lot to us and will surely help others who find themselves facing similar situations. Please don’t hesitate to reach out if you need any further assistance in the future.

Wishing you all the best as you move on from this experience.

Noté 1 sur 5 étoiles

Dont bother

Dont bother. took 5+ months for them to send one demand letter, achieve the same offer i got directly from bmw after 2x phone calls with their executive escalations team, and convince me that their offer was the best i was going to get. only difference is with lemon law group involved I then had to give them a 65% cut of the original offer from bmw.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Lemon law group turned a bad experience into a sigh of relief

Lemon law group helped me through an extremely frustrating time. Something that I’ve never had to deal with before. They walked me through with advice and options and helped me feel that this is just Business and got me a settlement. When I had questions that my case manager couldn’t answer, they set up calls with the lawyers to walk me through that. And in the meantime, my case manager, Alex Young was extremely professional and answered all my questions returned all my emails and kept me in the loop. All in all, it was a great experience in a bad situation.

8 mai 2025
Avis spontané
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Réponse de Lemon Law Group

Thank you so much for your thoughtful review. We’re truly glad we could help you navigate such a frustrating and unfamiliar situation. Our goal is always to make the process as clear and supportive as possible, and we’re especially pleased to hear that Alex Young and our legal team were able to provide the guidance and communication you needed.

We appreciate your trust in us and are grateful you allowed us to be part of your journey to a successful resolution. Wishing you all the best moving forward!

Noté 5 sur 5 étoiles

I would do this all over again

I would do this all over again! Randy Dunbar and his team committed to my case and stepped in when the manufacturer of Kia and BBB auto ignored me. I did win my arbitration case with BBB and the manufacturer. I had no choice. I purchased the vehicle in FL and i live in TN, it was a brand new vehicle that would lose power while driving and it was a danger to people on the road, they highly communicated with me and we won our case. They fought until the very end, they always kept me in the loop, I highly recommend this group to anyone. Very nice group. I have nothing negative to say about them. Thank you. ❤️

26 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

They are so unprofessional and rude…

They are so unprofessional and rude whenever you get a chance to talk to them on the phone. It is taking months to get a decision from the manufacturer as they say. I get no calls, no emails no updates on anything. I email every week wondering about my case. This is ridiculous. I have all the documents they need. I did everything that needed to be done to show that my KIA is horrible. I am the one reaching out um if they were professional and respectful they would contact their clients weekly for updates. I will tell you do not go to them. I'm sure they will low ball me and whoever else comes there way.

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Glad I picked them.

After I saw the reviews I did get a little worried, but they always stayed in touch with me and I got weekly updates all the time even if no updates they still would email me saying no new updates. They did a good job. Everything that was promised came to be. Couldn’t be happier.

26 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Rude and unprofessional

When I called to get information the male assistant answered the phone rudely and spoke in a unprofessional manner. He was unable to answer my questions and said he would contact me back after getting answers from an attorney. I never heard back from him.

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The Lemon Law Group

The Lemon Law Group was great, especially my main contact, Randy Dunbar. He kept me constantly updated, responding quickly to all questions and requests. In addition, he was professional and informative, ensuring I understood each step of the process. Most importantly, Randy got excellent results from the car manufacturer, and I am very satisfied with the outcome. I highly and unequivocally recommend the Lemon Law Group.

14 mars 2025
Avis spontané

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