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Lisez les avis des autres

Noté 1 sur 5 étoiles

Asked then to send them a return label and instructions to send the sunglass back which I received couple days ago, however they are not replying to my email and no contact whatsoever. Don't buy from... Voir plus

Noté 5 sur 5 étoiles

Great prices and excellent service. Bought Prada sunglasses at a fantastic discount and received them the next day in the original box with all accessories. Customer service was friendly and quick to... Voir plus

Noté 5 sur 5 étoiles

Can't fault this company. Easy to order, good price based on the anticipated delivery time which they delivered on completely. A few places were slightly cheaper but their reviews were not good. S... Voir plus

Noté 1 sur 5 étoiles

Very poor service. Avoid. Placed an order and didn't received it so check on their website the delivery date was one month after placing the order! Email them to request a cancellation and was told th... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and an optimal shopping experience.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(67)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Asked then to send them a return label…

Asked then to send them a return label and instructions to send the sunglass back which I received couple days ago, however they are not replying to my email and no contact whatsoever. Don't buy from this website. They are fraud!

21 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great prices and excellent service

Great prices and excellent service. Bought Prada sunglasses at a fantastic discount and received them the next day in the original box with all accessories. Customer service was friendly and quick to respond. Will definitely shop here again! ⭐⭐⭐⭐⭐

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

As someone that has a working history…

As someone that has a working history in Optometry and also mainly in contact lenses with high street stores. I have used personally Lentiamo for a long time now. Genuine and reliable service and lenses. The prices are also better than the nearest online rival too. Ive never had any issues. I love the little perks of saving points to get little extra treats and things. I got myself a free cooling eyemask which is ideal in the current heatwave we are in here in UK. The lenses are genuine and feel safe in your choice to buy with them as they are great and genuine.

Thank you again,

Dan

28 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Company based in Czech

Basically, I never trusted companies based abroad/out of the UK.
My order 2609373427 was collected on 21/04/2026.
I am almost sure that this glasses was sent from outside of the UK, because the delivery took long time.
This Garbage company misleading customer. The pair of glasses I received it's never looks the same one shown on the lentiamo's website at all. The images look different in size of lenses and frame colour.
Lentiamo MUST make it clear that they are not in the UK but in the Czech.
I will never deal again with this unprofessional seller.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Flawless service 👌

Ordered my first set of contacts and gotta say I absolutely love them. I was paying £35 a month from my previous opticians for contacts and get 3 months supply here for less. I had to take others out each night and replace in morning, I have small eyes and fat fingers so it wasn't easy 😂
From ordering to delivery can't fault, informed all way through of status and now I have them love the fact they are thinner and can't even notice them in eyes unlike thicker ones I use to use, absolutely love the fact I can go to sleep with them, massive relief and main reason I ordered.. I use monofocal so reading right eye and distance left eye and the brain works out the details in seeing.
Very happy with finding this company and have subscribed for them to be sent automatically every 3 months, another great feature and the Web sites so easy a child could use it.
Not often we see companies that deliver above expectations who've crossed all the t's and dotted the i's
Flawless service, well done guys, very happy customer ☺️

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Can't fault this company.

Can't fault this company.
Easy to order, good price based on the anticipated delivery time which they delivered on completely.
A few places were slightly cheaper but their reviews were not good.
Sunglasses well packaged with original Burberry case

16 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid them

Lentiamo have, and continue to be, difficult in processing legitimate refunds. Goods are returned to them expecting a speedy refund process, but my experience has been a continually changing requirements that expect the customer to be satisfied with delaying refunds. 8 weeks now and counting with a refusal to provide any updates.

I have found Lentiamo to be deeply unprofessional and I would go as far as to call them prejudiced against any customer seeking a refund. Avoid, avoid, avoid.

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

My Gucci glasses arrived, sooner than was stated, so pleased with them. Lovely box, packed well.
Customer service, second to none, thank you Anna you were so helpful, truthful and honest, what more can you get from a company. Seriously would have given more stars 🌟 if possible.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled with my new…

Absolutely thrilled with my new glasses! Was a little doubtful at first at ordering my new glasses as the price compared to David Clulow was so much cheaper! However, my new Oliver Peoples glasses have just been delivered and they are amazing! They weren’t initially in stock but I was advised of the wait process. It only ended up being an extra day so that was brilliant. Highly recommend this company and I will use again.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very Positive Experience With Lentiamo

I am delighted with Lentiamo customer support. Very easy ordering service and immediate confirmation of my order and delivery details. Arrived a day earlier than advised, which is rare! Sunglasses were very well packed and well protected. I would recommend and use again. These are a present and are hopefully as he requested, if not I am confident that customer service will look after me.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Lost sunglasses 😎

Bought a pair of sunglasses with Lentiamo, had to return as there was a little problem with a screw. Sent back with a pre paid Royal Mail label that they provided me. Meanwhile the order never arrived to the warehouse (Royal Mail to investigated what happened) and the customer support was absolutely brilliant and quick to reply me back. They sent me a replacement pair without receiving the ones I sent back (lost by Royal Mail). Would definitely buy again from them and highly recommended it! 5 ⭐️ Star service!!

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A top tier experience!

One of the best online opticians around - I recently bought a pair of Gucci sunglasses from them at a great price, and found the customer service from Anna and her team to be absolutely fantastic! My only criticism would be that I never received the gift that was advertised (a bag of sweets that was promised when paying directly with a credit card, rather than PayPal). However, taking into consideration just how attentive Anna was to my requirements (I was keen on a specific colour of case for the sunglasses, which was promptly acknowledged and delivered), I'm more than happy to recommend them without hesitation and give all of the Lentiamo team a well deserved 10/10. Thank you!

21 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

No issues at all

No issues at all, they kept me informed of a delay duue to stock issue and confirmed once sent, all within a week. Very happy, will use regularly from now.

1 novembre 2024
Avis spontané

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