Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address is not valid .. every game works apart from the ones where I'm given spins and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... Voir plus
L'entreprise a répondu
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... Voir plus
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It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Leo Vegas has no decent promotions at all! It is always deposit x amount and then... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Casino en ligne
- aussi dans
- Casino
- Fournisseur de service de jeux
- Maison de jeux
- Paris sportifs en ligne
- Service de jeux d'argent
Écrit par l'entreprise
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Coordonnées de contact
Royaume-Uni
- support-gb@leovegas.com
- leovegas.co.uk
Information importante
3,6
Moyen
400 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de LeoVegas UK
Hello Francis!
Thank you for your feedback!
We're glad you're enjoying the experience and having some wins. We aim to provide a balanced and entertaining adventure for all our players, where the thrill of the game is always present. We hope you continue to have fun with us! 🦁
Kind Regards,
LeoVegas
Could not get the 50free spins even…
Could not get the 50free spins even once I had deposited ten pounds.
15 novembre 2025
Réponse de LeoVegas UK
Hi there,
Thank you for your feedback regarding the 50 free spins promotion.
I understand your disappointment and frustration when you've met the deposit requirements but have not yet received the promised free spins.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The LeoVegas Team
Excellent customer service when I had…
Excellent customer service when I had an issue over my bank card.
15 novembre 2025
Réponse de LeoVegas UK
That's fantastic to hear! 😄 We're thrilled our customer service team was able to provide you with excellent assistance regarding your bank card issue!
All the best,
LeoVegas
Réponse de LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you're having great fun and enjoying our wide selection of games! Thanks for the recommendation!
All the best,
LeoVegas
Fraudsters
Fraudsters! They take my money. There are almost no winners even when investing large sums. Scammers...
3 novembre 2025
Réponse de LeoVegas UK
Thanks for your feedback, Ruslan. We're sorry to hear about your experience and understand your frustration.
We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
all of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Réponse de LeoVegas UK
Dear Lewis,
We're incredibly pleased to hear that you've been a satisfied player for years and value our reliable payouts. Your recommendation is the highest compliment we could hope for.
Providing a consistent and trustworthy service is our top priority, and your experience confirms this.
Kind regards,
LeoVegas
Réponse de LeoVegas UK
Dear Joshua,
We're thrilled to hear that you find our website and app awesome, and that you're enjoying great wins and quick returns.
We strive to provide an excellent and efficient gaming experience, and your feedback confirms that we are succeeding.
Kind regards,
LeoVegas
So easy to use and brilliant bonus for…
So easy to use and brilliant bonus for new customers
30 octobre 2025
Réponse de LeoVegas UK
Dear Stephen,
Thank you for your fantastic feedback! We're thrilled to hear you find our platform so easy to use and consider our welcome bonus for new customers "brilliant".
Providing a seamless user experience and a great start for new players is a top priority for us.
Kind regards,
LeoVegas
Good one to play slot and other types…
Good one to play slot and other types of games.
29 octobre 2025
Réponse de LeoVegas UK
Dear Felson,
Thank you for your positive feedback! We're delighted you feel we're a good place to play slots and other types of games.
Offering a diverse range of gaming options is a top priority for us, so your appreciation is wonderful to receive.
Kind regards,
LeoVegas
Disgraceful Leovegas treatment
So after joining Leovegas around a week ago and receiving a below par welcome offer on the casino option of 50 free spins (which gave me around £3.50) I then went on to deposit more than £250 without a single offer or bonus or deposit bonus. When I asked on live chat why I haven't received any offers or bonuses after making over £250 of deposits I was logged out and had my account suspended pending a review from the safer gambling team due to certain comments made apparently. Disgusting, disgraceful and disappointing treatment toward a newly signed up customer who has deposited ovrr £250 in around a week of joining. When I went straight back on chat to ask why this has happened I was told the safer gambling team with contact me to discuss my account.
IF I WAS YOU STAY WELL CLEAR OF THIS POOR, DISGRACEFUL CASINO LEOVEGAS THIS IT'S OK TO SUSPEND A NEW CUSTOMERS ACCOUNT BECAUSE THEY ARE ASKING WHY THEY HAVEN'T RECEIVED A SINGLE OFFER OR PROMOTION EVEN WHEN THEY HAVE DEP3OVER £250?
Make your own minds up
5 novembre 2025
Réponse de LeoVegas UK
Thanks for your feedback. We understand your frustration with the account suspension and the lack of promotional offers.
We want to assure you that LeoVegas takes Safer Gambling very seriously and is committed to protecting its players.
Kind regards,
LeoVegas
Great games and quick psyouts
4 novembre 2025
Réponse de LeoVegas UK
Dear Lee,
We're delighted to hear you're enjoying our games and appreciate the quick payouts.
We know that a fast and reliable service is important to our players, so it's fantastic to get this feedback.
Kind regards,
LeoVegas
Good site nice win
27 octobre 2025
Réponse de LeoVegas UK
Dear Chris,
It's wonderful to hear that you find our site good and that you've had a nice win. We are absolutely delighted for you!
Success stories like yours motivate us to continue providing the best possible experience.
Kind regards,
LeoVegas
Rubbish does not pay out at all
Rubbish does not pay out at all, just takes constantly , Would definitely not recommend
1 novembre 2025
Réponse de LeoVegas UK
Hello Sharon,
Thank you for sharing your experience.
We understand it's frustrating when you feel the games are not paying out.
We can assure you that all our games are based on certified Random Number Generators to ensure fair and unpredictable outcomes.
We'd be happy to look into this for you! Please get in touch with our live chat team, and they'll be able to review your concerns and provide you with more information.
Kind Regards,
LeoVegas
Great range of games with great…
Great range of games with great potentional totally random and fun casino!
1 novembre 2025
Réponse de LeoVegas UK
Dear Tom,
We are thrilled to hear you're enjoying our great range of games and their potential. It's wonderful that you find our casino to be totally random and fun, as providing a fair and entertaining experience is exactly what we strive for.
Your feedback is a huge compliment to our team.
Kind regards,
LeoVegas
Réponse de LeoVegas UK
Hello,
Thank you for sharing your experience.
We understand it's frustrating when you feel the games are not paying out. We can assure you that all our games are based on certified Random Number Generators to ensure fair and unpredictable outcomes.
We'd be happy to look into this for you! Please get in touch with our live chat team, and they'll be able to review your concerns and provide you with more information.
Kind Regards,
LeoVegas
Difficult log in
Takes 2 or 3 attempts to log in every time. and I'm not talking about entering incorrect details, it never logs you in first time
25 octobre 2025
Réponse de LeoVegas UK
Thanks for your feedback.
We understand your frustration with the login issues you're experiencing. We want to assure you that LeoVegas is committed to investigating and resolving any technical issues to ensure a smooth and enjoyable user experience.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Quick easy withdrawal process
24 octobre 2025
Réponse de LeoVegas UK
Dear Customer,
Thank you for your positive feedback!
We're delighted to hear you find the withdrawal process quick and easy.
A smooth and efficient process is exactly what we aim to provide our players, so your feedback is very welcome.
Kind regards,
LeoVegas
Réponse de LeoVegas UK
Hi There!
We're absolutely thrilled to hear you find us a really good casino and would definitely recommend us!
Your enthusiastic feedback is the highest compliment we could receive, and it truly motivates us to continue delivering the world's greatest iGaming experience.
Thanks for the wonderful review!
Kind Regards,
The LeoVegas Team
Site is a joke other sites 100× better
Rtp on slots is by far not what they say it is, after tedious amounts of money with no wins, no bonuses just 99% dead spins... this site is a joke, how is it everywhere site ive at least had a decent win over £100+ here your lucky if you get £10
22 octobre 2025
Réponse de LeoVegas UK
Thanks for your feedback.
We're sorry to hear about your negative experience and understand your frustration
We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes, and the RTP (Return to Player) is a theoretical calculation over millions of game rounds and does not guarantee specific results for individual play sessions
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
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