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4,1
10 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Great service from Liz Gosselin. She is helpful, answers my questions, responds in a timely manner, everything I need to take care of my organization.
Réponse de Levata
Thanks Pat, We are lucky to have Liz on the team and appreciate you working with us to help your organization.
We have placed multiple ink orders for our ID printer and every time I speak with Blake Rosenzweig over the phone, he is very friendly and helpful. He is very efficient in emailing us the receipt for the order and us receiving our package on time.
Réponse de Levata
Blake is one of our finest. Thanks for the kind words Lydia!
Timely response time, quick delivery and accurate delivery
Réponse de Levata
Thanks for the 5-star review Debra. And thanks for positive comments.
The sales person I was originally dealing with never indicated that they were leaving the company, and took forever with responses. It eventually got better after that, but it took almost a whole week to get an order in.
Réponse de Levata
Amy - we apologize for the delay due to the change in account ownership. Hopefully, we are can meet your expectations next time and get this order in and product shipped same day. Thanks for working with us.
The ordering process is very easy, our sales rep. is very knowledgeable, helpful and patient. The order was received quickly, and the product is exactly what was expected.
Réponse de Levata
Thanks Maria - Glad to hear all went well. We appreciate your business.
I was setting up a new account for our company. Ed Marut was extremely helpful with that. Also, getting tax exemption add to our account, along with removing the tax from an order.
Ed was very friendly and efficient. It was pleasure talking with him. I will be in touch for our future needs.
Réponse de Levata
Appreciate the comments Todd. Ed is extremely knowledgeable and we are happy we solved the tax exempt status issue. Thanks again.
It started out a little rocky as our previous sales rep had left during the quote process, but we quickly were able to get back on track with John Howell assisting us. I am grateful for his timely responses and understanding our needs. As a valued customer for more than 10 years, we truly expect the best pricing available!
Réponse de Levata
Tracy - thanks for working with us for all these years!. John is amazing so we are glad you could work with one of our best.
Thank you T.J and Cody for getting our orders done as quick as they did.
Réponse de Levata
Terri - We are glad we could help! Thanks for the comments.
Process of ordering was very good the only issue from my side is that the dispatch of the items was not unit over a week after order. This may have been due to paying from overseas although I paid on card (I think I must have gone through an agent) I was under the impression the items would be sent directly and had to follow up with the agent for tracking number. So not really Levata's fault it is just that I had a client hanging at this end in Australia.
Réponse de Levata
Todd - I am sorry the shipment didn't arrive as expected. We can look at how our international shipping information is communicate to our customers to improve that in the future.
Anton was very responsive, helped identify the correct projects and gave advice based on his prior experience.
Réponse de Levata
Dan, thanks for the note. Anton is a fantastic team member and glad he could share his wisdom
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