I called several times with no answer
I called several times with no answer. Great customer service prior to this. Hope they aren't going out of business.
13 avril 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
3,9
Bien
11 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Levers Heath has wonderful customer…
Levers Heath has wonderful customer service. Questions are answered very promptly and I always feel supported.
10 mars 2026
These guys are the best in the game
These guys are the best in the game. used them for nad and glp 1s for a while now. Good pricing and fast shipping. highly recommend!
16 mars 2026
Avis spontané
LEVERS...company of excellence!
Levers has been fabulous to work with. Everyone is very professional yet always pleasant. I have lost 53 lbs with Tirezepitide and the continued help from Levers. The pharmacy Scripts that they utilize is also wonderful!! I have nothing but praise for all associated with Levers company as well as their products! I've had no side effects and nothing but positive results.
7 mars 2026
Réponse de Levers
LeAnn!! <3 We are SO blessed to support you and be a part of your journey! Your kind words mean a lot here. THANK YOU and have the best day.
I've had a Great Experience 👍
I've had a Great Experience 👍. They've been very easy to connect with 😊. Quick turn around times ✨. I'll be continuing my journey with them 👍.
15 janvier 2026
Avis spontané
Réponse de Levers
Phillip, this made our day — thank you for such a detailed and thoughtful review! We believe the experience should be simple from start to finish: easy sign-up, fast delivery, responsive support, and zero hassle if you need to make changes. We're really glad that came through for you. Looking forward to continuing to serve you!
I am happy with them
I am happy with them. Easy sign- up, fast delivery. Item arrived well packed on ice with all supplies needed, clear instructions. I had a question I called left a message and got a call back right away, same with email.
I accidentally placed an extra order and asked for a refund and got it without any fees (as long as it was within the 48-hour window) as it was.
You can cancel your subscription by just clicking the button. No hassle to cancel anytime unlike other companies I inquired with.
Overall this a Legit company that is easy to work with with no memberships fees, and no hassle to cancel.
4 janvier 2026
Avis spontané
Réponse de Levers
Thank you for the detailed review, Mk Cee! We built the experience around exactly what you described — fast delivery, responsive support, and zero friction if you ever need to make changes. No hidden fees, no hostage cancellations. Just straightforward service. Really glad it all came through for you and we look forward to continuing to support your journey!
🚨 EMERGENCY
🚨 EMERGENCY — Extremely Unacceptable Experience With Levers Health (NAD+ Vial) 🚨
I am honestly shocked by what I received. My NAD+ vial arrived half-filled, literally incomplete. After only three injections, the vial was almost empty — this is outrageous, unprofessional, and absolutely unacceptable for a product that I paid for in full.
💉 The entire situation was beyond frustrating:
• A vial that should have been full arrived practically at 50%.
• I had to spend days sending videos, photos, and explanations, repeating myself over and over just to be taken seriously.
• Nobody helped me. The customer service from the pharmacy they use, Strive, was honestly the worst I’ve ever experienced — slow, dismissive, and completely unhelpful.
• I was left feeling like I had to prove what was already obvious.
This is not a small mistake — this is a serious quality-control failure. I work hard, nobody gives me anything for free, and the minimum I expect is to receive exactly what I paid for. Instead, I ended up dealing with stress, wasted time, and a complete loss of trust.
⚠️ Sending a medical vial half empty is completely unacceptable. Customers deserve respect, transparency, and proper control over what is being sold and shipped.
❌ Based on this experience, I will never purchase from this company again — not even with a discount.
🚨 Completely disappointed.
21 novembre 2025
Avis spontané
Réponse de Levers
Ceci, thank you for sharing your feedback: we take every review seriously and want to make sure the full picture is clear.
After reviewing your order alongside our pharmacy partner, we were able to confirm that you received exactly what was purchased: a 6ml/1200mg supply. The photo you supplied showed approximately a half full vial, which is exactly as the 6ml ships.
Because our vials are dispensed in 10ml containers, it’s completely normal, and expected, for the vial to arrive appearing partially filled. This is standard practice for accurate medical dosing and is not a quality control issue. Both or support team and the pharmacy confirmed this with you that the photo supplied showed it exactly as it shipped.
We understand there was some initial miscommunication from the pharmacy about vial sizing, and we sincerely apologize for any confusion that created. However, your product quantity was accurate and verified with photographic confirmation, and we tried to communicate this as best we could.
We’re sorry the experience left you feeling this way, that’s never what we want. If you’d like to walk through the details further, we’re always available to connect directly again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.