Lewis Denley Solicitors Avis 223

If there was an option to leave no starts, I would use it. Save your money and time and do not use Lewis Denley Solicitors. Communication within the team is non-existent , with people asking for the same documents three or even four times before they check their own records or emails to see if they still need them. One staff member had annual leave and left another person in charge who had absolutely no idea on what planet she was and asked so many questions that we have already given an answer too. Then this person left too, meaning that I was sending emails to an account that was not being monitored. I was sending regular follow up emails, which were ignored. Emails from me remained unanswered even to this day after finally completing the sale, which put me in a position where I had to call to get an update and was told to 'stop calling, we are busy or else we will charge'. I have been told that we will be charged if we keep 'bothering them' although I have the right to know what is happening with my own house. Nevertheless, the work quality was so poor and even sent us wrong documents a couple of times. Our developers knew more about the next steps then we did when it was our house that we were buying.
Poor customer service
Poor quality of service
Negligence at its best
Do not recommend it unless you want to be scammed

Disappointed with the amount of time taken to complete the transaction which was approx 6 months instead of the average 3/4 months quoted

Not sure which side appeared to be dragging their feet

Very competitive rate and otherwise acceptable service

Fantastic and professional five star service. Kept informed every step of the way and communication was excellent. Did not drag the work out continually charging as some solicitors due. A fair price and reasonable price agreed . I can’t recommend Harry and Lewis Denley Solicitors enough, if I ever need legal work completing they will always be my first choice.

Cannot recommend highly enough. Fantastic from start to finish. Professional and so knowledgable even when faced with a very difficult situation. Incredible customer service, amazing attention to detail and would recommend to everyone. If you want peace of mind with anything legal we would highly recommend

Can't fault Lewis Denley. Superb service throughout buying my property and extremely thorough. Would highly recommend.

Mary Casey did at excellent job at updating our wills. Mary is friendly and personable and great to communicate with as well as highly skilled, and we had every confidence in her and would go back to her again.

Great working with Charlotte and Anna, a great duo for helping, providing assurance and enabling us to process our first home as quick and as seamless as possible. Thank you again.

I chose Marwa Hadi-Barnes to help me through my divorce and what ended up also being a child arrangements order, because from the very beginning, she listened to me and explained things thoroughly without any obligation to proceed.
Marwa, Kayleigh and the rest of the team have been excellent. Always on the end of the phone when needed and nothing was ever too much for them.
During the process, I felt like i had, not only a professional team working on my behalf, but also friends that were supporting me. The team at Lewis Denley Solicitors are compassionate and committed to their clients. I can't recommend them enough.

I sought advice from Marwa Hadi-Barnes in April 2023 in respect of a divorce issue.

I found her to be charming, personable, understanding and very efficient.

She afforded me all the time I needed in a relaxed and comfortable environment.

I would recommend her unreservedly!

We have recently used the services of Lewis Denley to buy a new home, and couldn't be more impressed with their professionalism and expertise. From the start, they provided exceptional service and made the entire process smooth and stress-free. The legal packs for a new house development are substantial and complex and they explained the process to us in a clear and concise manner and were always available to answer any questions we had. We would like to thank Katie Dunstall and Rachel Aldridge for their advice and outstanding communication throughout, keeping us up-to-date at every stage.

We can highly recommend Lewis Denley Solicitors. Their responses to our enquiries regarding Mirror Wills, were always very promptly answered and it was a pleasure to deal with Harry Wilshaw, who was very efficient and a pleasure to work with. Thank you.

The service and attention to every question as well as polite and quick reply to our concerns during the process or purchasing our first home in UK. Really glad to chose L&D and they will definitely be our first choice for any legal matters in the future.

Our Solicitor at Lewis Denley kept us updated regularly and made the process a better one than previous property purchases.
It was so nice not being the one to chase for responses all the time.

Charlotte and Anna were unbelievably fantastic throughout a rather tumultuous house purchase and remortgage. They were always available to respond to any panic query and made an almost impossible situation come to fruition.

The level of service and professionalism provided by Marwa and the team handling the sale of my property was exceptional in every way. It was not a straight forward matter but with their expertise they went above and beyond and managed to secure a very agreeable conclusion beyond what I was expecting. I couldn't recommend them enough if you are considering appointing a solicitor. They made what was a very important legal matter for me feel well handled and I was completely satisfied with the outcome. Thank you.

Very professional, quick turnaround time, detail and never leave our questions unanswered. Impeccable service for and reasonable yet affordable fee. Highly recommended.

An excellent service. Highly recommend Katie & Ella at Lewis Denley to anyone. Communication at all times superb. The best.

Heather and her team have made this whole process so easy, no chasing, heather was always on top of everything. If you need a good solicitor then I would highly recommend Lewis Denley … friendly and reliable. Thank you to all the team for your help.

I knew from Day 1 who my two main points of contact would be and all terms and conditions, plus costs were very clearly laid out. I was given a professional but user friendly guide to the process and was given confidence that I had the means to quickly contact the firm whenever necessary. Both the sale and purchase of my house were handled in an exemplary fashion: all issues were dealt with promptly , again in a friendly and very professional way. It made what is acknowledged to be an extremely stressful undertaking a much pleasanter experience and I felt we established a good personal rapport. I cannot praise both my conveyancer and solicitor highly enough and would have no hesitation in recommending this firm and using it again in the future.

If there was an option to leave no stars, I would use it. Save your time and money by not using Lewis Denley. They had 6 months to complete a deed transfer and missed the deadline, one staff member left meaning I was sending emails to an account that was not being monitored, I was then sending regular follow up emails which were ignored. Heather went on leave and her emails remained unchecked for 2 weeks meaning a query submitted to her was not answered in time as the submission was completed incorrectly. Emails from me remained unanswered and I was then requested to get an extension of time from my lender, which was granted, but the new deadline was also missed. This practice then claimed Target were slow in their process, however, they have failed to admit their own lack of commitment. After 6 months I remain in the same situation but remain out of pocket. Don't use this practice!