Liberty Cremations Avis 

65
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A caring professional service was provided by Richard and his staff at Liberty Cremations in Uckfield. The consideration shown following my stepfathers death, and the ease with which they handled the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

very professional and understanding at a difficult time so helpful, all questions answered, no frills, just plain speaking,nothing seemed to be too much for them. I recommend them 100%

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service very courteous at every stage Helpful and friendly phone number to call when needed also received calls keeping me updated and check if there’s anything they could help with. We us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were so impressed with the whole service provided by Liberty. Everyone we came into contact with was kind, friendly and compassionate. The whole process was dealt with efficiently and respectful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de crémation

Informations provenant de diverses sources externes

At Liberty Cremations we understand that some people would like a simple farewell that gives them the opportunity to have a ceremony that reflects them and their life, without the traditional formalities that are often unwanted.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(65)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everybody was so helpful and…

Everybody was so helpful and considerate. Would certainly recommend. Thank you all.

17 janvier 2024
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your time in leaving this review. Please take care

Noté 5 sur 5 étoiles

Definitely recommend.

Can't recommend them enough. Made the whole process run smoothly with out any stress. Thank you Liberty.

20 décembre 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your kind words, please take care

Noté 5 sur 5 étoiles

I was a nervous wreck when I contacted…

I was a nervous wreck when I contacted Liberty Cremations I had just lost mum the ladies on the phone were so kind patience understanding caring and very informative. Not only was I very ill I had caught what killed my mum and I was sorting out mums cremation if it wasn't for the lady's on the phone I wouldn't have managed it thank you from the bottom of my heart ♥

18 décembre 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you very much for taking the time in leaving this review. We are glad to read about how we helped you, the team are honoured to have supported you. Please take care

Noté 5 sur 5 étoiles

Genuine care for people

My experience with Liberty Cremations was so professiona il had lost both my parents and they looked after everything for me they were so compassionate, warm, friendly and I couldn't fault them in any way Thank you

15 décembre 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your timing in writing this review, it is greatly appreciated. Please take care

Noté 4 sur 5 étoiles

We have used Liberty twice now and

We have used Liberty twice now and, apart from a little hiccup when the ashes went to the wrong town, I found them very sympathtic and efficient. Also very reasonable financially compared to a full blown funeral.

20 octobre 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your kind comments and your patience with us when correcting the error. Take care

Noté 5 sur 5 étoiles

Overseas support

I did my homework online and was pleased with the available services. Speaking with a live support was free of frustration. I appreciated the patience and guidance afforded to us through this extremely difficult period. We live in the US and used the services in the UK. I will recommend your services.

3 août 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your kind words and your time in leaving us with this review. Please take care.

Noté 5 sur 5 étoiles

Support at a difficult time

Due to the circumstances in which I used Liberty Cremations, I found Susie very knowledgable, friendly and helpful. She was always empathetic and understanding. Nothing was too much trouble, and she seemed to preempt what was needed at every stage. I would definitely use them again.

22 avril 2023
Avis spontané
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review. We have passed your kind words onto Susie too.

Noté 5 sur 5 étoiles

Kind, compassionate, efficient and respectful

We were so impressed with the whole service provided by Liberty. Everyone we came into contact with was kind, friendly and compassionate. The whole process was dealt with efficiently and respectfully. We were also pleasantly surprised that they returned Mum's ashes on an agreed day in person. We would highly recommend Liberty. The process was so much less stressful than organising an attended cremation service, which really helped us at a difficult and emotional time.
Thank you.

31 mai 2023
Avis spontané
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review.

Noté 5 sur 5 étoiles

Liberty Cremations were so friendly

Liberty Cremations were so friendly, efficient and helpful. Every was quickly arranged and went smoothly. Nice touch to have my husband's ashes delivered, by hand, to the door. Great value for a wonderful service. Thoroughly recommend them

2 avril 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your kind words, take care

Noté 5 sur 5 étoiles

Liberty were so caring and attentive

Liberty were so caring and attentive, chasing troublesome documentation and keeping me informed regularly. A truly professional company.

21 mars 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you very much for leaving us with a review.

Noté 5 sur 5 étoiles

Professional

Professional, courteous, compassionate, discrete while keeping the family informed every step of the way. Excellent service.

16 mars 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for your kind words

Noté 5 sur 5 étoiles

MUMS SAILING AWAY Mum was 97 and had only a few close…

Mum was 97 and had only a few close family and friends left alive when she died in February

We had talked openly about what would happen after her death

Mum had decided to be cremated but was adamant that she didn't want the fuss or extravagance of an expensive funeral
"Keep it simple" was the key

Liberty stepped in
Mum was collected within hours and cremated within two weeks
The cremation could have been attended , or not. Liberty even gave me the option of being at the cremation alone , which I thought very considerate

After the event Liberty offered to deliver Mums ashes to me at home, extremely thoughtful

As discussed with Mum, instead of a funeral, I was to compile a personalised gift pack for each of those that she loved

It was a wonderful and tearful experience going through years of photos and belongings
I carefully choose an item of jewellery or piece of memorabilia for each friend and relative who would otherwise have attended a funeral

Each pack is to be sent out ,with all her love and in her memory , from my Mum

Mum herself wants her ashes to be sprinkled at home in Scotland
She wants to be with Dad her dogs and my brother, so they could all sail away together

Liberty have been gentle calm and understanding all through our slightly alternative plan
So a huge thank you Liberty for making an extremely sad and heart wrenching situation , an efficient and easy process, just as Mum wanted x

14 février 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review, we are glad we were able to support you with all of this. I must say that some of the memorial plans you have are truly lovely and the ability to coordinate this alternative style of funeral is one reason why we created Liberty Cremations in the first place. Often families want a "no fuss" experience so that they can then arrange a personalised memorial event at a time and place of choice in the future. We are proudly part of CPJ Field which does allow us to provide additional services such as attending the funeral itself (arranged separately), so I am glad to hear this decision was discussed with our team to ensure the funeral was exactly how you wanted it to be. Please take care.

Noté 5 sur 5 étoiles

Straightforward

Straightforward, communicate well and understanding.

19 janvier 2023
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review, take care.

Noté 5 sur 5 étoiles

Very kind and helpful staff

Very kind and helpful staff. Kept me well informed at all times. Very professional. We are very grateful for the servixe we received from Liberty. Thank you.

14 novembre 2022
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review, please take care.

Noté 5 sur 5 étoiles

At a time of great emotional sadness…

At a time of great emotional sadness they were very helpful and mindful of our needs, following my deceased mum's wishes for no ceremony and palaver an excellent service so pleasant to deal with, thank you to all concerned

12 octobre 2022
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us a review. We are glad we were able to help you.

Noté 1 sur 5 étoiles

Disrespectful to request a review after…

Disrespectful to request a review after someone has died. Congratulations you burnt a body of a loved and cherished member of the family...i had to case at every step including the return of the ashes...may I suggest you respect the desd and stop chasing for a review

18 août 2022
Logo de Liberty Cremations

Réponse de Liberty Cremations

Please accept our apologies for asking you to leave us with a review. It is our aim to provide the very best support to the communities that we serve, and increasingly we know that individuals seek direction from the internet when making their choice of funeral director. This is why we ask clients to leave us with a review so we can ensure we are always providing the best service. Your comments are well noted and we will ensure you are not contacted by us again.

Noté 5 sur 5 étoiles

Thank you

Gillian could not have been more helpful, and was so nice to talk to. Thank you for all your help.

18 août 2022
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time to leave us with a review. Please take care

Noté 5 sur 5 étoiles

Resting with the family

Liberty ensured that my cousin's ashes were transported at no extra cost and spread at the memorial garden in Brighton's crematorium. This is where his mother and my close relations' ashes had been spread over the decades. I was kept up to date during every stage of the process. Thank you

13 mai 2022
Logo de Liberty Cremations

Réponse de Liberty Cremations

Thank you for taking the time in leaving us with a review. Please take care

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus