So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... Voir plus
Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... Voir plus
One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Coordonnées de contact
2403 Sidney St, Suite 210, 15203, Pittsburgh, Etats-Unis
- support@libsyn.com
- libsyn.com
4,5
Excellent
718 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Awesome support!
Quick, precise and helpful answer every time I need them!
19 décembre 2023
Avis spontané
Podcasting made easy
Really straight forward with clear guidance and training materials.
8 novembre 2023
Customer service
Customer service - Always quick to respond. Dave Jackson was the guy who helped me resolve one.
10 décembre 2023
Oerhört användarvänlig!
Oerhört användarvänlig och dessutom lätt att tolka statistiken. Grymt bra!
8 décembre 2023
Chris was thorough and provided easy to…
Chris was thorough and provided easy to follow explanations and directions.
14 décembre 2023
Avis spontané
Responsive Support
Support was responsive and eager to help. Answered questions to the best of their ability.
14 décembre 2023
Avis spontané
I reached out about being unable to upload my most recent episode
I reached out about being unable to upload my most recent episode, and the issue was resolved, and a follow-up email explained the problem. I was quickly able to meet my deadline.
11 décembre 2023
Avis spontané
I found it very valuable how I was able…
I found it very valuable how I was able to get very quick responses via email whenever I had any issues.
1 décembre 2023
Avis spontané
Excellent and helpful response
Excellent and helpful response. Much appreciated!
12 décembre 2023
Avis spontané
Connect Call simply doesn't connect
Connect Call simply doesn't connect. I have struggled repeatedly to use Connect Call for interviews. I either can't let someone in the room or it says that they are not there when they are. We have spent 15 min or more trying to work this out and even have sent new links. It's embarrassing. Contacted support and they said maybe I should try Zoom or another service to record the call. That was half the reason I chose Lisbyn. I like the Studio, but I'm trying to decide if I should move to another hosting service altogether as I'm now paying for Zoom too.
4 novembre 2023
Réponse de Libsyn Podcast Hosting
Hello Christine,
I'm sorry to hear that you are experiencing problems with Libsyn Connect. I understand your frustration, and I apologize that you and your guests are having these issues.
We have created a follow up to your most recent ticket, so that we can discuss these issues further. Please check your email when you have a moment, so that we may assist you further.
Outstanding Customer Service
I recently rejoined Libsyn after a period of inactivity and they've gone above and beyond in their customer service to get me settled back in.
Their customer service is proactive and super helpful.
On top they've got an excellent library full of great resources.
7 décembre 2023
Avis spontané
Support exceeded my expectations
I was helped with my support request very quickly and the support I was given exceeded my expectations.
7 décembre 2023
Avis spontané
Effectiveness | Efficiency
Your company has distributed my podcast episodes to the different audio platforms flawlessly. Your customer service is top notch, and I am very grateful for all your support through my new podcast journey.
24 novembre 2023
I am new to this and have had lots of…
I am new to this and have had lots of questions! I have been helped so much when I email in and I really appreciate it!!
6 décembre 2023
Avis spontané
Libsyn are amazing
Libsyn are amazing, it is so straght forward to get podcasts up and when I have ever needed help they are so responsive and help. Great company and would highly recommend them.
5 décembre 2023
Avis spontané
This company is great.
This company is great.
Having never made a podcast before, they really did help to set my show up correctly.
In addition they offered an online coaching to explain how to improve my show further!
25 novembre 2023
Colt understood my questions and was…
Colt understood my questions and was easily able to answer and help me resolve what I needed.
1 décembre 2023
Avis spontané
The best
So easy to use, the studio works like a dream. Excellent support too.
1 décembre 2023
Avis spontané
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