Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as com... Voir plus
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My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally call... Voir plus
It was after 5 pm on a Wednesday, didn’t think I’d get to talk to someone after work day hours. My husband and I were quickly connected with Timothy and he was friendly and explained everything thorou... Voir plus
L'entreprise a répondu
Victor is very knowledgeable and super friendly. He understood our concerns and put us at ease about our mother being in her home for as long as possible.
À propos de l'entreprise
Écrit par l'entreprise
Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort. Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan. With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.
Coordonnées de contact
Etats-Unis
- lifealert.com
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Billie took her time
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as committed to customer satisfaction as Billie is.
Wonderful experience with Alicia…
Wonderful experience with Alicia Borges! Kind informative patiencewas excellent.
Susie was so thorough in explaining the…
Susie was so thorough in explaining the plans, charges, etc. Very pleasant person.
Kathleen Sanger was kind considerate…
Kathleen Sanger was kind considerate and very helpful!
Fast and easy and trustworthy!!!!
Lina was kind knowledgeable and very…
Lina was kind knowledgeable and very efficient.
everything about your program was well…
everything about your program was well defined, and I understood everything you guys said
Very kind polite and respectful Thanks
Austin was very pleasant to speak with
Austin was very pleasant to speak with, information and professional but also friendly and seems to really care about people and clearly enjoys his job.
Arlene the representative was highly…p
Arlene the representative was highly knowledgeable about the service and its options.
Excellent
Excellent. Bob answered all my questions, was very helpful and professional.
Easy setup process
Setup was an easy process and Amanda was very helpful, always explaining what to expect with the steps.
Kathleen was helpful
Kathleen was helpful, patient, thorough, and very warm and friendly. She exceeded me expectations.
Fantastic customer service
Fantastic customer service. I called another competitor before life alert that was actually cheaper per month, and yet chose to go with life alert because of the outstanding customer service and clear directions.
Deborah was amazing
Deborah was amazing. She was thorough, patients and knowledgeable. She answered all of my questions effectively.
Jerry is Awesome!
Jerry was knowledgeable, thorough, and able to help me select the best option for me. Highly recommend!
Excellent Service
Excellent - Marie answered all of our questions and was amazing to work with on our Life Alert order!
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