Life Assure Medical Alert Avis 

The operators are very quick to respond. The only negative is the battery does not last as long as I would like.

It was easy to deal with the company. The staff gave me all the information for me to make the decision of
buying Life Assure Medical Alert

The agent was very helpful wth the questions I had. Thank You very much.

System never worked correctly would go off even if my husband hadn't fallen, very difficult to turn off the sound. Quit using it, and asked for account to be cancelled. Billed for another year -- two years of no use. Husband is in long term care no longer required. Unit was packed up and line land cancelled. Due to renovations unit cannot be found and the want to charge me $200 for replacing a unit that is over 5 years old and garbage -- do not use this company it is a scam

The person who helped us understood the situation and set things up with the Retirement Home. It was very efficient. Thanks.

Very excellent team thanks for letting us know about charging the battery when needed when l need to leave the house for something I feel at ease to do so cause if he needs medical attention he can press the button for help thanks again to all

No good at all

I do not want to write a review. The service was exactly as it should be. We needed something and you provided it. Case closed.

The Customer Service team - a one-stop-shop for everything after purchase - has worked hard to assist me in setting up and implementing my system understanding what I can do and can't. Aside from learning my habits for the fall detection' part of my system, it works very well. However, certain options when I purchased were not well explained, indicating to me that there may be need to update that checklist. And even more important, the one-page instruction provided is less content and usefulness than buying a simple new coffee maker - something that should be corrected, perhaps contributed to after EVERY system activation. I would have volunteered to write a draft based on my experience if there had been any take-up when I commented.

I misplaced my Life Assue necklace and was extremely upset, but when I called Life Assure the GPS on my necklace told me exactly where it was. I cannot tell you how happy that made me. I have fetched it and will not take it off again during the day.

I’m happy with the device but consider it a little too soon to give a constructive critique. I would much prefer to give you my feedback after 6-9 months.

They we very helpful gave me lots info

the contacts were always friendly and professional and quickly handled

Knowing someone is there to answer enquiries and receive information about what we have learned about the medical device.

Representatives are always patient and clear with solutions to questions.

If I'm out and not near a phone. I have my button to push for help.
I would push my button, even if someone else needed help.

Any potential or apparent falls have been responded to promptly and courtousley. These calls give the assurance that someone is there if and when they are needed.

I recently received a new Premium Mobile Max
Life Assure unit. Although I like the convenience of the unit, I find the clip on the back is very uncomfortable to wear! The manner in which the clip is designed and the fact that it is made of metal, makes it very uncomfortable when you clip it onto a waistband, it digs into your side or stomach….especially when you’re sitting down. I really don’t want to have to go back to wearing it around my neck!

My husband wanted the security of having assistance should he fall when I am not home. Life Assure was contacted and we received the unit and all the information within a very short time. Hooking it up was simple and now my husband is feeling much more confident that he has help, if required, 24 hours a day.

Easy to understand on phone and took time to answer all my questions clearly