LifeMD Avis 3 788

It’s been several days since I was forced to make a phone call to try to resolve predatory and unclear fee practices. I thought I was offered a resonable solution by a customer service representative on 4/14, bit here we are several days later without any of the promises fulfilled or made right. No idea what “services” my “membership” paid for if now I can’t even message on the app even though I was forced to pay up front for a membership. Would love a refund considering I can’t even get the correct prescription sent for the medication requested. 4 months in to a 6 month “membership” and spent almost $500 to spend an additional $800 for only 2 months’ worth of medication issued. DONT WASTE YOUR MONEY THIS IS A SCAM

Stacey was fantastic. Her patience and exertise when answering my questions and explaining everything was greatly appreciated.

Tia listened and was vsry suppotive abd understanxing

I was utilizing LifeMD for close to a year. I started off with a great Physician. I started having some concerns and had to see a Physician. I chose the first available Physician which was Patrick Curry. Huge mistake. He was TERRIBLE. As soon as the virtual appointment began, he chuckled into his arm at first sight of me as if I was some clown. I was baffled. He continued to smirk and avoid eye contact with me like I was an imposition. It was humiliating, uncomfortable and incredibly unprofessional. He knew what he was doing. He had every intention to demean me by his actions. His lack of professionalism is revolting. I have worked along side many Providers/NP's for many years. Doctor Curry displayed the worst bedside manner I have seen. I will never use LifeMD nor recommend to any family/friends/colleagues. No provider has the right to mistreat any patient.

Stephanie was so incredibly helpful over the phone. She helped me seamlessly navigate through my registration process when I was having difficulty through the app and through the website. She is amazing!

She was so professional, punctual, and informative. I really appreciate all the information she provided and the assistance with the app. She explained the program and I ended the call feeling comfortable about signing up.

They tell you the medication will cost $149 per month. They don't tell you they are going to bill you that amount two times per month. I emailed them through the site to find out why and did not receive a response. Today I called to cancel and they told me "You pay $149 for the medication and an additional $149 to use our services". I told them I don't use any services other then to answer a couple of questions a month (How much do you weigh? Are you experiencing side effects?"). The representative said, "That is using our services". You have to answer those questions to get your medication sent to you. This is very shady. I wouldn't use this company. There are so many other companies that tell you the charges up front (such as weight watchers and RO). I don't like that I wasn't told I would be bill this twice a month, and then when I ask about it, I'm told the 2nd charge is to use their services....which are just to renew the medication.

Jared P. was an excellent sales support consultant. He answered all of my questions and explained the program and what to expect from it very well. 10/10 customer service.

I took a risk, had great interaction with online med pros, and got a Veterans discount to boot!

This company intentionally drags out your process, in hopes of bleeding you out of more money. Ive never been able to stay on time with my meds because I cant get a refill until 2 weeks after mine are gone.

Ashley J was very helpful.

Ursla was knowledgeable and has great customer service.

100% trusted doctors easy access.Doctors are always available and very informative. Glp1 is real app is easy to navigate can see what meds you are on when it’s time to reorder doctored respond fairly quickly can’t say enough things about this company.

Stephanie was very upfront and answered all my questions. Gave my the information I needed to make my decision,

Ursula was very professional and informative.

Friendly and helpful. Explained everything very well.

Very friendly doctor and he helped me talk through what would work best for my in my situation.

Ursula was very sweet and helpful. She listened to me and answered questions I had, without being pushy. I told her I needed time to think about it before I made a decision. She understood and sent me an email with her information, and told me how to reach her if I decided to go with the program. Thanks Ursula!

This is exactly the situation that all of us that are desperate to lose weight are suspicious of. I thought I was signing up for six months of the Wegovy pill ($447), but come to find out, it didn't include the meds, that's an additional $249/month. I'm giving them 2 stars because when I talked to customer service, they said they would refund my $447. We'll see if they actually do it but I can dispute it with my credit card.