Lifestyle Furniture Avis 

1 293
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Ordered the loungesuite june 19th, said dispatch was delayed and would be mid july at time of purchase, which was fine. Today is September 2nd and we finally have it delivered. Couch itself is gr... Voir plus

Noté 1 sur 5 étoiles

[NOTE: This review is specifically for Lifestyle Furniture NEW ZEALAND (lifestylefurniture.co.nz), as many customers reviewing here are also referring to.] Lifestyle Furniture New... Voir plus

Noté 5 sur 5 étoiles

So pleased with furniture and quality .. bought mirrored dressing table and stool set Stunning when set up .. some minimal putting together for table but stool fully assembled Arrived well package... Voir plus

Noté 1 sur 5 étoiles

NEVER EVER USE Lifestyle Furniture New Zealand is the worst company I have ever dealt with in my entire life. Received a lounge suite damaged two holes in the fabric, didnt accept the ridiculous off... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Lifestyle Furniture is a furniture specialist, and we pride ourselves on sourcing and supplying high-quality furniture at great prices. We offer you excellent customer service, and amazing products with fantastic savings.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(1 293)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service - a problem with one of the items. Exchange not an issue. Good communication too re new delivery & collection

21 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Lovely furniture

Lovely furniture, superb quality. Our new dining chairs look fabulous in our dining room. Would definitely recommend.

22 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Quality of the purchases is amazing

Quality of the purchases is amazing! I initially had an issue receiving a damaged item but it was immediately rectified and swapped out. Really love the chest of drawers and bedside table, purchase it definitely looks premium and it's affordable. Bought the dressing table and mirror of the same brand just before that and love it!

26 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

No comms

No comms. Product was cheap.

17 octobre 2022
Logo de Lifestyle Furniture

Réponse de Lifestyle Furniture

Good Afternoon

We're really sorry to hear about the issues you have experienced with the products and customer service that you have advised that you have received from us.

Unfortunately, the order number you have provided does not seem to relate to any order that you have placed with us. I have searched under your name and email address also and cannot find an order for you on our system.

Could you please send us a screenshot of your order confirmation, via email to sales@rattandirect.co.uk, quoting this Trust PIlot review and we will look into this immediately for you.

Kind Regards
Stephen

Noté 1 sur 5 étoiles

The chair was delivered without its…

The chair was delivered without its legs, after a couple of weeks, I still haven't received them

12 octobre 2022
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Réponse de Lifestyle Furniture

Good Afternoon

We're really sorry to hear that you order arrived with the legs missing. I can see that we have raised a replacement order for the required set of legs to be dispatched out to you later this week.

We will contact you to confirm that these missing parts have arrived safely with you.

Kind Regards
Stephen

Noté 1 sur 5 étoiles

Quick delivery

Quick delivery, however the quality off the legs was very poor, all marked, dented, chipped.. etc… padding on one chair was poor. Stitching was good on the material.
Emailed and phoned and new delivery off chairs being delivered within 3 days so
One star currently, but this will change if all new replaced chairs are good quality.

10 octobre 2022
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Réponse de Lifestyle Furniture

Good Afternoon

We're really sorry to hear about your issues with the chairs on your order. I can see that a replacement order and collection of the chairs on your original order has been arranged for this week. We will be in contact with you to confirm whether the replacement chairs have arrived safely with you and in an acceptable condition.

Kind Regards
Stephen

Noté 1 sur 5 étoiles

Very bad

Very bad service the shipments were two days late then they charged me extra money for VAT £75 Secon days I talking to customer service and trying to return the order but they did absolutely nothing.very unprofessional service

10 octobre 2022
Avis spontané
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Réponse de Lifestyle Furniture

Good Afternoon

We're really sorry to hear about the failure to deliver your order and the confusion over the cancellation of your order and subsequent refund.

I can see that a full refund request has already been raised for your order and that a collection has also been booked in for later this week with my colleague. We will closely monitor the collection and refund payment to make sure this is completed without any further delays or inconvenience.

Kind Regards
Stephen

Noté 1 sur 5 étoiles

Broken furniture

Ordered mirrored Tv unit arrived broken , sent across photos to the email address that I was told to do, initially I got a response saying photos received and they would be in touch regarding a replacement, I am still waiting a week later with no response to follow up emails ,
Absolute joke

4 octobre 2022
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Réponse de Lifestyle Furniture

Good Morning

We're really sorry to hear about the damaged items on your order and the delays in replying to your email.

I can see that we have contacted you this morning to advise that a replacement order has been raised for delivery this week and also a collection of the damaged original order has been arranged for the same day. We will contact you later in the week to check whether your outstanding issues have been resolved.

Kind Regards
Stephen

Noté 2 sur 5 étoiles

Took delivery of a Dining Room set of…

Took delivery of a Dining Room set of four chairs. The chairs were self assemble and only two of them arrived with their four legs and fixing screws etc. the other two chairs were marked and as stated they came without legs or fixings. Very disappointed.

5 octobre 2022
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Réponse de Lifestyle Furniture

Good Morning

We're really sorry to hear about the damaged chairs on your order and the missing fixing kits for the chairs also.

I can see that my colleague, has raised a replacement order for you and sent you an email confirmation of this. We will contact you later in the week to check whether your outstanding issues have been resolved.

Kind Regards
Stephen

Noté 1 sur 5 étoiles

Dreadful experience received damaged…

Dreadful experience received damaged furniture that they are refusing to collect and refund have had to open a PayPal dispute

Despite collection on 7th Oct still no refund

24 septembre 2022
Logo de Lifestyle Furniture

Réponse de Lifestyle Furniture

Good Morning

We're really sorry to hear about the damaged items on your order and the difficulties you have encountered with the collection of your order for a full refund.

I can see that a collection is booked in by my colleague, for tomorrow, 07.10, with Panther. As soon as the collection has been made we will process the full refund for you.

Kind Regards
Stephen

Noté 5 sur 5 étoiles

Beautiful Mirrored Furniture

We were delighted when our mirrored bedside tables arrived the quality was outstanding.
One was damaged however we contacted Lifestyle Furniture & a prompt replacement was sent .
Outstanding quality would use Lifestyle Furniture again .Thankyou .

5 septembre 2022
Noté 5 sur 5 étoiles

Impressive quality and customer service

So pleased with furniture and quality .. bought mirrored dressing table and stool set
Stunning when set up .. some minimal putting together for table but stool fully assembled Arrived well packaged and using good delivery service
Had an couple of small issues with item and Edna in customer service excellent in resolving and no quibble replacement .. again all delivery efficient and well managed
Would use this company again for sure and very impressed overall with service and items

2 septembre 2022

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