I discovered my dog wasn't insured for a full year when I contacted Lifetime about not receiving my renewal invite. Apparently there was an 'IT issue' which meant that it did not auto-renew & I receiv... Voir plus
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UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Voir plus
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Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insuran... Voir plus
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I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Coordonnées de contact
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Royaume-Uni
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Outstanding value
Outstanding value, helpful and explained all policy information clearly. Thank you Lifetime Pet Cover.
5 juin 2026
Réponse de Lifetime Pet Cover
Thank you for your lovely feedback. We're pleased to hear you found great value in our cover and that our team was able to explain your policy clearly. We appreciate your support and thank you for choosing Lifetime Pet Cover.
The price and cover was excellent
The price and cover was excellent
I am currently paying £109 a month for cover for Bailey
Can't believe that I have more cover and paying 1/3rd of what I have been paying
Just goes to show if you are loyal to one company they take advantage
6 juin 2026
Réponse de Lifetime Pet Cover
We are very pleased to hear you are happy with the cover and price for Bailey's policy! Our pricing can also increase each year at renewal but if you wish to discuss this in more detail our customer service team will be more than happy to answer any questions your may have - you can contact us on 020 3750 0022 or email us using hello@ lifetimepetcover.co.uk :)
Reasonable price for amount covered
5 juin 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback. We're glad you feel the cover provided offers good value for money. We appreciate your support.
Very pleased with this company
Very pleased with this company. They have given all that I need for my dog and a reasonable price. Thank You.
4 juin 2026
Réponse de Lifetime Pet Cover
Thank you for your kind feedback. We're delighted to hear that you're pleased with our service and that we've been able to provide the cover and support you need for your dog at a reasonable price. Thank you for choosing us.
Purchase experience
I can only speak for the purchase process. Hopefully I’ll not have to review the claims process. Site was easy to navigate & understand. Options were clear and well laid out & explained. Final purchase was hassle free.
31 mai 2026
Réponse de Lifetime Pet Cover
Thank you for taking the time to share your feedback. We're delighted to hear that you found our website easy to navigate and that the options and information were clear and straightforward. It's great to know that your purchase experience was smooth and hassle-free. We appreciate your trust in us and hope to continue providing excellent service should you ever need our assistance in the future.
Totally terrible
Totally terrible. Avoid this company. Slow poor service, poor communication
3 juin 2026
Réponse de Lifetime Pet Cover
Hi, we are very sorry to hear about your experience and you found our service and communication poor. Our customers and their experience is something that is very important to us. If you would like to have any further discussions surrounding your experience please do not hesitate to contact us on 020 3750 0022 or email us using hello@lifetiepetcover.co.uk
10 out of 10 Tom!
I called direct to get a quote. Didn't have to wait long before call was answered.
Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information and was happy to answer any questions I had. Because of Tom's exceptional customer service, I purchased the policy which was also very competitively priced.
Overall my expectations were exceeded and I would recommend Lifetime Pet cover.
2 juin 2026
Réponse de Lifetime Pet Cover
Thank you for your kind review, we are so pleased you found Tom so helpful and he made the process so simple. we will ensure he gets this feedback and he will be delighted to hear it.
Réponse de Lifetime Pet Cover
Thank you so much for your kind words, we will pass this on, it will make our agents day!
Réponse de Lifetime Pet Cover
we're glad you found the process straightforward! thank you for your review
Great Pet Insurance quote for what I…
Great Pet Insurance quote for what I need
Transparent information
29 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your review, we are happy to hear you found the information clear and you are happy with the price.
Sorted good cover for a fraction of…
Sorted good cover for a fraction of other insurance companies. Gives me piece of mind
25 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, we're glad to give you piece of mind for your pet!
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience setting everything up.
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience with us.
So easy to set up
So easy to set up. Just a couple of minutes on my phone, and I had the cover I needed for my dog, with the start date I wanted too.
22 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, it’s great to hear everything was quick and straightforward to arrange and that you were able to get the cover you needed so easily.
Easy and simple system to navigate for…
Easy and simple system to navigate for a quote.
Very competitive.
21 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re pleased you had a good experience getting your quote with us.
Réponse de Lifetime Pet Cover
Thank you for your feedback, we really appreciate you taking the time to leave a review and are pleased you had a positive experience with us.
An efficient easy to navigate process.
20 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the process efficient and easy to navigate.
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the process simple and straightforward and are happy with the price and service.
Clear & easy to understand what is…
Clear & easy to understand what is included in cover. Very reasonable
18 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the cover clear and easy to understand and are happy with the price.
cHECK OUT THIS COMPANY
This company offered good lifetime cover at a very reasonable price. I found it easy to get cover started and appreciate being able to pay the premium monthly.
14 mai 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the cover easy to set up.
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