I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Voir plus
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Lisez les avis des autres
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Voir plus
L'entreprise a répondu
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Voir plus
L'entreprise a répondu
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Coordonnées de contact
Westinghouse Drive 1000, 15672, New Stanton, Etats-Unis
- support@onlinestores.com
- lightup.com
4,3
Excellent
3 k avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt service and fast delivery.
7 juin 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Insult after injury.
They stood behind their product but only after insulting me by asking if I plugged it in to charge it.
6 juin 2024
Réponse : lightup.com
We do apologize. We have to ask those questions. We did not mean to insult you. Have a good weekend.
Réponse : lightup.com
Thank you
Many thanks for the expert customer…I will be shopping here again!
Many thanks for the expert customer service . I
29 mai 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for your business
Very poor service
Very poor service. The product sent to us is not completed.
Even though we sent a complaint email, there was no response.
10 mai 2024
Réponse : lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration . If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Excellent products and great service
26 avril 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Great Products, Great Customer Service
I contacted Mitch Sanchez and he was and has always been helpful going above and beyond great service.
18 avril 2024
Réponse : lightup.com
We thank you for that.
The patriotic theam was just what I…
The patriotic theam was just what I wanted. The look of the lights; bright but not blinding. I was so happy with the first set I bought a second.
17 avril 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Shipping took forever and no updates…
Shipping took forever and no updates for over a week at a time. I think this order took three weeks to arrive once I ordered it. I am now trying to make use of the bulbs but they are just a bit larger in diameter than the can they need to go into. Buying base extenders to fix that.
26 avril 2024
Réponse : lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Prices are competitive and the…
Prices are competitive and the occasional X% off and the free shipping over $99 makes for additional value.
9 avril 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
The service was terrible and nobody did…
The service was terrible and nobody did anything to make it right
24 avril 2024
Réponse : lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Received damaged bulbs & they’d replaced…
Received damaged bulbs & they replaced them way faster than original package
7 avril 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Product packaging was A+.
Product packaging was A+.
Delivery as expected.
Product Quality A
14 mars 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
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