Ordered a wet tile cutter 6 working days before flying to the remote site and meeting the tilers. Checked with Lilley Tile and Stone prior to ordering that they could deliver in time and they confirme... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wednesday, the tiler had mistakenly grouted tiles in the wrong colour, Thursday contacted Linley Tile & Stone requesting urgent delivery of Magpei colour pens. Friday 8.00 am order arrived by DPD. Fr... Voir plus
all went fine, but if you plan your renovation in advance and you have something unused and untouched after 28 days of made order you cannot return it at all ...even worth £160!. it's a shame and very... Voir plus
L'entreprise a répondu
I purchased Premier Diamond Blade For Exterior Porcelain Paving 300mm. For cutting ceramic paving. It chips the slabs and cuts the ends off them. They told me that I'm doing it wrong and would not ref... Voir plus
À propos de l'entreprise
Coordonnées de contact
Unit 4, Herne Business Park, The Links, CT6 7FE , Herne Bay, Royaume-Uni
- 01227 362612
- ray@lilleytileandstone.co.uk
- lilleytileandstone.co.uk
3,0
Moyen
50 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Shopping online for tile adhesive wouldn't normally make sense but I couldn't find any local suppliers at a price I liked. Lilley tile & stone supplied the S2 adhesive at a very decent price including delivery. Delivery was quick and communication excellent. No hesitation recommending them.
7 mai 2016
Avis spontané
all products are fine, but cannot return untouched items if order made over 28 days
all went fine, but if you plan your renovation in advance and you have something unused and untouched after 28 days of made order you cannot return it at all ...even worth £160!. it's a shame and very bad from my point of view, because I've spent almost a £1000 and now I need to get rid off few brand new items and I may end up trying to sell it or will just dump it. I would think that there are some exceptions, but it seems that not at this company. I will continue shopping at other stores next time.
29 septembre 2015
Avis spontané
Réponse de Lilley Tile and Stone
Unfortunately in this instance the product has been shipped nearly 2 months before a return was requested. We do try and accommodate customers as best we can and obviously are unhappy when we get a 2 star review despite the fact a quality product was shipped to you on time at a price which we hope met your initial budget. We have reviewed the process in this case but unfortunately cannot accept a return as such late a stage. We hope you have not been too inconvenienced by this, but hope that for future orders you may still consider us as a source of supply. Our onsite tiling experts remain happy to help if you need any technical advice on your current purchase or for new projects.
great price, great service!
I ordered the products which were considerably cheaper than via our local suppliers, booked a 2 day delivery and it was all delivered without hassle or fuss 2 days later.
6 novembre 2013
Avis spontané
Straightforward and helpful advice with excellent delivery
Unusually for an online business, I actually went to the shop and was surprised by the range of products and helpful advice. In my case I was looking for advice on tiling and I felt I was being helped by someone who fully understood the job rather than a sales person. Since then I have placed several large orders with the company and been impressed with responsive service, fast delivery and friendly advice.
1 novembre 2013
Avis spontané
Good service, big stock,
22 octobre 2013
Avis spontané
Excellent!
Excellent service; prompt polite customer feedback, great prices and very fast delivery.
Would buy from them again.
17 octobre 2013
Avis spontané
Good range, good service, good communications, quick delivery and well packed.
17 octobre 2013
Avis spontané
Fast, efficient, what more do you need!
Very quick dispatch, even on a small order.
Next day delivery and no complications.
I have ordered from the company on 5 seperate occasions and each time their service has been exemplary.
17 octobre 2013
Avis spontané
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