Hi, I have rated at 4, as the general service and quality of the products seem quite good & would recommend to others.Especially the nutricalm, as I feel it's benefits a few days after starting it. H... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great taste a (little sweet) but still nice no added sugar or sweetness, sweet from the dried berry’s so make it with less dried tea and it’s perfect
Always great products from Lily & Loaf. Don't bother with cheaper alternatives. It's not worth it as they are not a patch on Lily & Loaf's quality and concentrations.
Fantastic products, speedy delivery and great website with in depth information. I desperately needed Nutricalm, it came through so quickly, and I'm already feeling better. Thank you! Only one thing..... Voir plus
4,8
Excellent
196 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was informed when the product was…
I was informed when the product was back in stock and ordering was easy. Delivery was prompt and I was able to re-start taking my Zambroza straight away.
23 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Glad the stock alert worked well and your order arrived promptly. Zambroza is a very popular product and we do sometimes see spikes in demand, but we always try our best to keep it in stock.
Always quick delivery and love that you…
Always quick delivery and love that you can gain rewards now for loyalty.
30 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and that you’re enjoying the loyalty rewards as well.
Réponse de Lilyandloaf
Thank you, we really appreciate your kind words.
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Glad everything went smoothly.
Always a great service from Lily and…
Always a great service from Lily and Loaf!
17 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your comment. Great to hear you’ve had another positive experience with us.
It is an easy website to use
It is an easy website to use, I love the products.
21 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear you’re finding the website easy to use and that you love the products.
Pretty good quality
Pretty good just had run out of a couple of products which I really need. I've set an alert when you get them in stock again.
16 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Sorry a couple of the products you needed were out of stock, we know how frustrating that can be. Great to hear you’ve set up an alert, hopefully they’ll be back in stock very soon.
Orders to Lily and Loaf
On Friday I put my order in, then i received an email from
Lily and Loaf to say that they had processed my order, then a while later I received another email to say that my order was on its way. On Monday morning I received my
vitamins.
17 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear your order arrived so quickly and that everything went smoothly from start to finish.
muy buen servicio al consumidor/very good customer service
aduanas querrian cobrarme 50% del coste de los productos, enseguida me devolvieron todo el dinero, me prometen reenviarlos y me dejaron pagar y sacar los antiguos solo pagando las tasas...servicio muy bueno, y supuestamente van a cambiar la empresa de envios..they reacted well, when my products were stopped in customs and customs wanted to charge over 50% of the cost of the products to let them through :( they automatically issued a refund and will be resending them to me again free of charge. i was able to pay the customs and get the products also eventually although it took time and documents - apparently they are changing their shipping company.
8 septembre 2025
Avis spontané
Réponse de Lilyandloaf
Thank you for sharing your experience. We’re sorry for the inconvenience at customs, but glad our team could act quickly with a refund and reshipment. It’s good to know you were also able to receive your original order in the end.
Stay away
Hi, it seems to be their first review, well it will prevent people from buying from them. It offered me 15% discount for the first order. Order amount was £293, 15% discount is £249, they charged £266, when I tried to argue they said its a correct amount (what????). The system refused to put discount through - said I am not eligible, although I put the right code. This order was very important, it took me 3 days going backwards and forwards with the emails and I missed the deadline as it was the present for important people. Keep away! I am going to complain to trading standards, I have all of the screenshots. They tried to convince me the price has increased before i placed the order despite me having the screenshot of the price. Ridiculous!
8 septembre 2025
Avis spontané
Réponse de Lilyandloaf
We are very sorry that the delay meant you missed giving your present when you had planned, and we completely understand how frustrating that must have been.
Just to be clear again, as we explained in our emails, the 15% 'First15' discount had already been applied to the total shown, which is why the figure did not reduce further. We also offered an alternative bundle of these items that would have saved you even more, and we are still happy to go over this with you. As a gesture of goodwill we would be glad to include a Lily & Loaf candle with your order if you would like to proceed.
For anyone else who would like to test the code for themselves, the First15 discount is available for all first-time customers at www.lilyandloaf.com.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.