The ring was perfect and the service outstanding! They even managed to send me the ring earlier than originally estimated which meant I could bring my plans forward. Needless to say my new fiancée is... Voir plus
L'entreprise a répondu
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The ring was perfect and the service outstanding! They even managed to send me the ring earlier than originally estimated which meant I could bring my plans forward. Needless to say my new fiancée is... Voir plus
L'entreprise a répondu
My partner ordered my beautiful engagement ring from Lily Arkwright and we have recently purchased the matching wedding band. The quality is excellent and I have had so many compliments. The delivery... Voir plus
L'entreprise a répondu
The booking experience was great, and no fuss. Even when we got to the London location the person seeing us was attentive and understanding of our request. But the main reason I want to writ... Voir plus
L'entreprise a répondu
I visited the Marylebone branch of Lily Arkwright with my fiancee to shop for engagement rings. We were helped by Ellie, who seemingly knew everything you could want to know about engagement rings... Voir plus
L'entreprise a répondu
Lily Arkwright is an award winning luxury jeweller with showrooms in London & Manchester offering free insured global shipping. We offer the very best quality diamonds and gemstones including lab grown diamond, moissanite & coloured gemstone engagement rings in addition to our stunning jewellery collections. At Lily Arkwright our mission is to cultivate a sustainable, compassionate and transparent jewellery industry. So you can feel amazing about the jewellery you wear without compromising on quality. We aim to provide a real choice for our clients and have helped tens of thousands of couples find the perfect engagement ring and wedding bands. Our commitment to excellence is equally matched by our commitment to you, one that’s built on honesty and integrity. We go above and beyond to provide a service level which many retailers simply can’t match and are rated as one of the best companies on Trustpilot. We understand the importance and significance when purchasing bridal jewellery and only work with the very best quality gemstones and materials. Our lab diamonds are all fully certified and we’re proud Chatham coloured gemstone and Charles & Colvard Moissanite authorised retailers. Our vibrant collections showcase the most exciting Lily Arkwright jewellery designs and latest bridal fashion, crafted here in the UK. Each and every piece is tested and hallmarked ensuring you receive British craftsmanship and unrivalled quality at an exceptional price point.
Écrit par l'entreprise

FREE & INSURED GLOBAL & SHIPPING. 30 DAY RETURNS.

The Towers Mansion , M20 2SL, Manchester, Royaume-Uni
Brilliant experience with Lily Arkwright. The rings are absolutely stunning and exceeded expectations, and the service was professional and efficient throughout. Great quality, excellent communication. highly recommend. We are all set for our wedding day
I had a fantastic experience with Lily Arkwright from start to finish. The quality of the jewellery is exceptional, and you can really see the attention to detail. Their selection of diamonds is impressive, and everything feels both luxurious and ethically conscious!
I’m so happy with my wedding band, it is as beautiful as I thought it would be. It arrived earlier than planned.

Réponse : Lily Arkwright
The ring was perfect and the service outstanding! They even managed to send me the ring earlier than originally estimated which meant I could bring my plans forward. Needless to say my new fiancée is incredibly happy with the ring and we are now planning our wedding!

Réponse : Lily Arkwright
My partner ordered my beautiful engagement ring from Lily Arkwright and we have recently purchased the matching wedding band. The quality is excellent and I have had so many compliments. The delivery is fast and secure and I am delighted with both rings.

Réponse : Lily Arkwright
The booking experience was great, and no fuss. Even when we got to the London location the person seeing us was attentive and understanding of our request.
But the main reason I want to write this review is what happened when it was delivered. I initially ordered oval 5ct gold ring, having paid £3400 for it. 1.5 months later and it being due to delived I checked the price again ( just to check how much it's gone up by), to my suprise the exact same specification ring was now priced approx £400 cheaper.
I wrote a email to them and Renai their Senior Jewellery Consultant explained it to me for the difference (world events as you can imagine)and offered to refund the difference.
Overall great experience from beginning to end.
I will be recommending this company to whoever is looking for a engagement ring or any other jewellery that is reasonably priced and looks great.

Réponse : Lily Arkwright
I visited the Marylebone branch of Lily Arkwright with my fiancee to shop for engagement rings.
We were helped by Ellie, who seemingly knew everything you could want to know about engagement rings - she had the answers to every question we had, offered advice and recommendations around our choices, and was overall just lovely to chat with, all of which helped us feel confident that we had picked the perfect ring by the end.
I genuinely can’t think of a single flaw in our experience. Everyone at Lily Arkwright I dealt with was professional, friendly, helpful, knowledgeable and prompt. There is no question that I felt valued for my custom - and, were it not for the nature of the purchase, I would happily return!

Réponse : Lily Arkwright
Great experience overall — exactly what we wanted and very friendly staff.

Réponse : Lily Arkwright
Excellent customer services made the purchasing experience almost seamless. Timely completion of the engagement ring and secured delivery enabled stress-free acquisition. Constant communication provided assurance throughout the process, including transparency around lab diamonds and production timelines.
The only reason for four not five starts is the lack of available payment plans for foreign buyers—their payments partner is only available for UK-based residents. Otherwise, everything else about the Lily Arkwright experience was enjoyable and positive. I highly recommend them for anyone looking for an engagement ring in the UK.

Réponse : Lily Arkwright
Bought an engagement ring online, then went back 11 months later to their Marylebone showroom for consultations on two different days for the wedding bands - no issues, prompt, professional and smooth throughout. Lily Arkwright costs a bit more than comparable companies but worth it for good service and excellent delivery time frames and tracking.

Réponse : Lily Arkwright
My fiancé purchased my engagement ring from Lily Arkwright… safe to say it’s all I’ve ever wanted. From the cut, colour and setting of the diamonds, to the engraving, everything was beautifully crafted. We now also our wedding bands (for our wedding next month!) and couldn’t be happier with them. My band perfectly matches my ring and compliments it, with my partners ring being a little more unique with a satin polish! We visited London to see them in person before ordering, and had the most friendly and caring service. I cannot recommend Lily Arkwright enough!

Réponse : Lily Arkwright
This is my third purchase from LA, and the customer service was top-notch. I had to exchange a product and was grateful for the prompt responses and consistent updates. The necklace I got in the end was beautiful and very well received.

Réponse : Lily Arkwright
Great personal service and helped us find our dream ring, couldn't have asked for more

Réponse : Lily Arkwright
Fantastic staff, a beautiful showroom and the ring arrived before the expected date! The ring came out perfect and I couldn't be happier! Delivery was also fast, secure and discreet, couldn't recommend more!

Réponse : Lily Arkwright
I couldn’t be happier with the entire experience from start to finish. The ring was fully bespoke, and the team’s communication throughout the whole process was absolutely brilliant. Every detail was explained clearly, updates were consistent, and I always felt confident that everything was in safe hands.
I arranged everything remotely, which could have felt daunting for such an important purchase, but the service was seamless and professional at every stage. The finished ring was exactly as described, if not even better in person.
I would highly recommend them to anyone!

Réponse : Lily Arkwright
From the first consultation to each phone call or email to the collection the service has be fantastic!
I can't thank the team enough for the support.
I adore the ring we designed together and I’ll be back for the wedding rings.

Réponse : Lily Arkwright
Great service and got exactly what we wanted. Friendly staff

Réponse : Lily Arkwright
Outstanding customer service when picking the engagement ring for my partner. The team at Lily Arkwright were super patient and helpful and made the experience so easy and enjoyable!

Réponse : Lily Arkwright
Beautiful LULU engagement ring and brilliant service received by Rebecca. Will be returning to purchase our wedding bands. Thank you for all your help and advice.

Réponse : Lily Arkwright
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