Limitless Travel Avis 

637
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff were super. Cunard only dealt in dollars. They put Limitless party containing 5 wheelchairs at the rear of the restaurant to eat ! They only had automatic doors on public toilets not in cabins.... Voir plus

Noté 5 sur 5 étoiles

Our first, very positive Limitless experience! We felt fully supported throughout the booking process, which gave us confidence. During the cruise the care team were brilliant: knowledgeable about... Voir plus

Noté 5 sur 5 étoiles

John and I had a wonderful holiday with Limitless Travel. our carers, Guy, Sue, Sammy, Ann-marie, Jocelyn, Souleyman and Tanya were all fantastic and looked after us extremely well. This was on th... Voir plus

Noté 5 sur 5 étoiles

I only discovered this company through Google. I am surprised not to see wider advertising in appropriate magazines/supplements etc like Saga, Daily Telegraph etc. This type of supported holiday is s... Voir plus

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

637 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,8

Tous les avis

(637)

158 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Always having assistance available from…

Always having assistance available from knowledgeable staff. Reassurance and help as an when needed. Made to feel like number one.

6 septembre 2025
Avis spontané
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Réponse de Limitless Travel

Hi Darren,

Thank you for the 5 star review!
Thank you so much for being a valued return traveller, we love to see you!

Kind regards

Hayley- Limitless Travel

Noté 2 sur 5 étoiles

Dissatisfied returner

I feel completely misled over the promise of a loyalty discount for my next booking which has now been refused for reasons not clear to me - I’m feeling conned!!

1 septembre 2025
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Réponse de Limitless Travel

Hi Mick,

I believe this has been resolved for you and the discount applied for your holiday, and we have reached out to you directly

Any more questions feel free to reply to any of the emails that we have sent to you,

Kind regards,

Hayley- Limitless Travel

Noté 3 sur 5 étoiles

More social than exploring

Positives-
Plenty of carers to provide whatever assistance you need
Carers are friendly and patient, fun to be around
Get to meet other disabled people
Accessible coach & accommodation
Numerous destinations and types of holiday home and abroad
Door to door transport for cruise
Water bottles provided every day when out, sometimes a sweet treat too

Negatives
Very expensive - beyond what many people could afford.
Holidays have a tendency to revolve primarily around sitting chatting in a cafe every day. Only one short outing per day at most. cruise was particularly bad for this, as we visited multiple European ports, but I could tell you almost nothing about them because all we did after disembarking was sit in a bar/cafe.

20 avril 2025
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Réponse de Limitless Travel

Hi Natalie,

Thank you so much for taking the time to share your experience with us.

We're really glad to hear that you felt well supported by our carers and enjoyed their company, as well as the opportunity to connect with other travellers in an accessible and inclusive environment.

It’s great to know that elements like the coach, accommodation, and thoughtful touches such as daily water and treats made a positive difference to your trip.

We also really appreciate your honest feedback about the pace and structure of the holidays. We understand how important it is for our guests to feel like they’re truly exploring and experiencing each destination, especially on a cruise with multiple stops.

We're genuinely sorry to hear that you felt some of those opportunities were missed, and that the balance leaned more towards socialising than sightseeing. We do have port guides with information in regards to places of interest that we share with our staff and we will feedback to ensure that these are fully understood and utilised.

Your comments are invaluable in helping us improve. We’ll be taking this feedback on board as we review our activity planning, particularly ensuring there’s a better mix of relaxation and exploration to suit different interests. We're also mindful of the cost, and continue to look at ways to offer the best possible value for our guests.

Thank you again for sharing both the positives and areas where we can do better. We hope to welcome you back on a future trip that feels more fulfilling for you.

Warm regards,

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

Lindsey was fabulous she took her time…

Lindsey was fabulous she took her time to really help me get what l wanted.l can’t fault her. Thankyou Lindsey have a great Wedding x

9 septembre 2025
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Réponse de Limitless Travel

Hi Carol,

Thank you for leaving a 5 star review, I will pass your kind words onto the lovely Lindsey for you!

Kind regards

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

My query was answered very quickly

My query was answered very quickly, without having to wait in a long telephone queue. Morium, who dealt with me, was very knowledgeable, helpful and answered any subsequent questions I had quickly. Very pleasant and welcoming manner on the telephone

8 septembre 2025
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Réponse de Limitless Travel

Hi Kathy,

Thank you for leaving a 5 star review! I will pass your kind feedback onto Morium who will be delighted to hear them

Kind regards

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

Great company

3 septembre 2025
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Réponse de Limitless Travel

Hi Nigel,

We appreciate the 5 star review thank you! We wish you a lovely holiday

Kind regards

Hayley -Limitless travel

Noté 5 sur 5 étoiles

Very helpful

Very helpful

4 septembre 2025
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Réponse de Limitless Travel

Hi Donna,

Thank you for leaving a 5 star review, We hope you have a wonderful holiday!

Kind regards,

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

Limitless Travel best company for support

I was so glad I choose to book our cruise with limitless travel . The whole company has been excellent looking after us , we had never been in a cruise before . I organised a cruise as it was my Dads wish & as he had been diagnosed with a terminal illness & I wanted back up .Unfortunately he was taken ill a week into our holiday after seeing the lovely Ships Doctor , we had to disembark the ship to be transferred to hospital abroad, (we had insurance ) long story short we managed to get back on board . The ladies who work for limitless Michele and Andreia were a massive help they both went above and beyond helping myself and my elderly father . I would definitely book again with Limitless Travel if my Dad is able to. I would totally recommend this Amazing company .Everyone has been at the end of the phone from head office even when we were in the hospital . Thank you all Regards Karen 🤗

17 août 2025
Avis spontané
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Réponse de Limitless Travel

Good morning Kaz,

Thank you for leaving us a 5 star review! We are so happy we were able to help you on your cruise despite challenges. We would love to see you both again. I will pass your kind words onto the on tour staff

Kind regards

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

My emails were answered promptly and I…

My emails were answered promptly and I got a phone call to discuss what I wanted. After answering our phone call we then received email follow up which was helpful.

2 septembre 2025
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Réponse de Limitless Travel

Good morning Jessie,

Thank you for your 5 star review, we wish you a wonderful holiday!

Kind regards

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

What an Incredible Company

I'm over the moon to have discovered Limitless Travel.
With the expert help and advice of "Milly" I've just arranged a fabulous UK holiday for my disabled sister (who hasn't been on holiday in over a decade)
No one thought it was possible given her level of disability. But with Milly's help, everything has been arranged for her to have a wonderful holiday - with all her care needs in place. And so, if anyone also thinks that they could never manage to go away due to their disability/ies then honestly you're mistaken.

20 août 2025
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Réponse de Limitless Travel

Good morning Diana,

Thank you for your kind words and leaving a 5 star review, I will pass your feedback onto Milly who will be delighted to hear it.

I hope your sister has a wonderful time on her holiday, we are looking forward to meeting her!

Kind regards,

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

Always polite and helpful

Always polite and helpful.
An amazing company. Life is for living so book now
this is no rehearsal. Meet new friends and see the world.
I Have been to Paris,Morroco and Amsterdam with them. Travelling with them makes all the difference. I had an amazing time. I have had MS now for 39 years. So these lovely people are life savers.
Marion Willson

19 août 2025
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Réponse de Limitless Travel

Hi Marion,

Thank you for much for leaving a 5 star review- and being a valued returning guest!

We are so happy you enjoy our holidays and continue to come back- this is what we love to see.

We cant wait to see you again soon!

Kind regards

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

From start to finish excellent service…

From start to finish excellent service ,many thank made it easy

18 août 2025
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Réponse de Limitless Travel

Hi Vivienne,

Thanks so much for leaving a 5 star review.

We wish you a fabulous trip!

Kind regards,

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

From start to finish - problem free excellence

From start to finish, this entire holiday was hassle free. I stopped going on holiday several years ago purely because so called ‘disabled friendly’ venues were certainly not friendly!
Limitless do all the hard work for you - and the carers did care.

15 août 2025
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Réponse de Limitless Travel

Good morning Tony-

Thank you for leaving a 5 star review!
We are thrilled we were able to provide you with an excellent experience.

We do hope to welcome you back very soon!

Kind regards,

Hayley- Limitless Travel

Noté 5 sur 5 étoiles

Leyla was great!

Leyla was great!! She contacted me when she said she would & managed to overcome numerous obstacles in booking our first cruise p

14 août 2025
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Réponse de Limitless Travel

Good morning Tina,

Thank you for your 5star review!

I will pass your kind words onto Leyla. We hope you have a fabulous holiday!

Kind regards

Hayley- Limitless Travel

Noté 4 sur 5 étoiles

Booking with Limitless

This review relates only to my experience when booking as I am yet to take the holiday break.
I dealt with Joseph who was patient, helpful and meticulous throughout.
I was impressed by the level of care detail discussed.
My only criticism relates to the payment system which automatically stores your card number under the assumption that this same card will be used for future payments. In my case, I wanted to pay my initial deposit by debit card and the final balance by credit card - two different numbers, obviously.

14 août 2025
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Réponse de Limitless Travel

Good morning Chris,

Thank you for leaving a review.

We have a number of different ways to pay for your holiday.

As advised in the terms and conditions, we will take the payments from the card used to pay the deposit- but if a guest would like to pay any other way ie: by direct bank transfer/ on another card etc- we are happy to set that up for you no problem.

You also have an option to unlink your card from the invoice.

Our customer service team are always happy to help- just let us know what you would like to do.

You can call us directly or email: support@limitlesstravel.org

Kind regards,

Hayley- Limitless Travel

Noté 4 sur 5 étoiles

Very friendly and caring for their clients…

Very friendly and caring for the clients, but at times did not have to hand the answers to my questions, which in my opinion is what most travellers would be asking.

13 août 2025
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Réponse de Limitless Travel

Good morning Judith,

Thank you for leaving a review.

Please let us know if you have any specific questions- you can contact us directly at support@limitlesstravel.org

Kind regards,

Hayley- Limitless Travel

Noté 2 sur 5 étoiles

Expensive bucket list holiday company causing more stress What is discussed at the time of the…

What is discussed at the time of the care call and made absolutely clear is a necessity to them, to find out weeks later that they have not done what was said would be and they expect my son who has quadriplegic cerebral palsy and is non verbal to sit alone on an 4, 8 hr flights, they think that telling us that the 1-2-1 carer we paid a fortune to accompany him is ok to sit behind him ....REALLY?? Not good enough !!! I also rang yesterday and again today and was promised someone would call me back to discuss this.... no one did. Very poor for a company that is supposed to be taking the stress out of travel for the disabled, which must include their family who book it for them. We feel like they've got our money and really dont care at all .... they actually changed the dates as well and only informed us when I saw the new dates on an advert and phoned them ... they dont have a manager you can speak to on the phone and you cannot email Angus Drummond the owner directly ...I think he would be very sad to see what is being done to his customers or does he not care either??

12 août 2025
Avis spontané

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