Staff were super. Cunard only dealt in dollars. They put Limitless party containing 5 wheelchairs at the rear of the restaurant to eat ! They only had automatic doors on public toilets not in cabins.... Voir plus
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Lisez les avis des autres
Our first, very positive Limitless experience! We felt fully supported throughout the booking process, which gave us confidence. During the cruise the care team were brilliant: knowledgeable about... Voir plus
John and I had a wonderful holiday with Limitless Travel. our carers, Guy, Sue, Sammy, Ann-marie, Jocelyn, Souleyman and Tanya were all fantastic and looked after us extremely well. This was on th... Voir plus
I only discovered this company through Google. I am surprised not to see wider advertising in appropriate magazines/supplements etc like Saga, Daily Telegraph etc. This type of supported holiday is s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.
Coordonnées de contact
Scott House, Custard Factory, Gibb Street, B9 4AA, Birmingham, Royaume-Uni
- 0800 711 7112
- support@limitlesstravel.org
- limitlesstravel.org
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always having assistance available from…
Always having assistance available from knowledgeable staff. Reassurance and help as an when needed. Made to feel like number one.

Réponse de Limitless Travel
Dissatisfied returner
I feel completely misled over the promise of a loyalty discount for my next booking which has now been refused for reasons not clear to me - I’m feeling conned!!

Réponse de Limitless Travel
More social than exploring
Positives-
Plenty of carers to provide whatever assistance you need
Carers are friendly and patient, fun to be around
Get to meet other disabled people
Accessible coach & accommodation
Numerous destinations and types of holiday home and abroad
Door to door transport for cruise
Water bottles provided every day when out, sometimes a sweet treat too
Negatives
Very expensive - beyond what many people could afford.
Holidays have a tendency to revolve primarily around sitting chatting in a cafe every day. Only one short outing per day at most. cruise was particularly bad for this, as we visited multiple European ports, but I could tell you almost nothing about them because all we did after disembarking was sit in a bar/cafe.

Réponse de Limitless Travel
Lindsey was fabulous she took her time…
Lindsey was fabulous she took her time to really help me get what l wanted.l can’t fault her. Thankyou Lindsey have a great Wedding x

Réponse de Limitless Travel
My query was answered very quickly
My query was answered very quickly, without having to wait in a long telephone queue. Morium, who dealt with me, was very knowledgeable, helpful and answered any subsequent questions I had quickly. Very pleasant and welcoming manner on the telephone

Réponse de Limitless Travel
Limitless Travel best company for support
I was so glad I choose to book our cruise with limitless travel . The whole company has been excellent looking after us , we had never been in a cruise before . I organised a cruise as it was my Dads wish & as he had been diagnosed with a terminal illness & I wanted back up .Unfortunately he was taken ill a week into our holiday after seeing the lovely Ships Doctor , we had to disembark the ship to be transferred to hospital abroad, (we had insurance ) long story short we managed to get back on board . The ladies who work for limitless Michele and Andreia were a massive help they both went above and beyond helping myself and my elderly father . I would definitely book again with Limitless Travel if my Dad is able to. I would totally recommend this Amazing company .Everyone has been at the end of the phone from head office even when we were in the hospital . Thank you all Regards Karen 🤗

Réponse de Limitless Travel
My emails were answered promptly and I…
My emails were answered promptly and I got a phone call to discuss what I wanted. After answering our phone call we then received email follow up which was helpful.

Réponse de Limitless Travel
Answering to questions quickly getting…
Answering to questions quickly getting back on times stated.

Réponse de Limitless Travel
What an Incredible Company
I'm over the moon to have discovered Limitless Travel.
With the expert help and advice of "Milly" I've just arranged a fabulous UK holiday for my disabled sister (who hasn't been on holiday in over a decade)
No one thought it was possible given her level of disability. But with Milly's help, everything has been arranged for her to have a wonderful holiday - with all her care needs in place. And so, if anyone also thinks that they could never manage to go away due to their disability/ies then honestly you're mistaken.

Réponse de Limitless Travel
Always polite and helpful
Always polite and helpful.
An amazing company. Life is for living so book now
this is no rehearsal. Meet new friends and see the world.
I Have been to Paris,Morroco and Amsterdam with them. Travelling with them makes all the difference. I had an amazing time. I have had MS now for 39 years. So these lovely people are life savers.
Marion Willson

Réponse de Limitless Travel
From start to finish excellent service…
From start to finish excellent service ,many thank made it easy

Réponse de Limitless Travel
From start to finish - problem free excellence
From start to finish, this entire holiday was hassle free. I stopped going on holiday several years ago purely because so called ‘disabled friendly’ venues were certainly not friendly!
Limitless do all the hard work for you - and the carers did care.

Réponse de Limitless Travel
Leyla was great!
Leyla was great!! She contacted me when she said she would & managed to overcome numerous obstacles in booking our first cruise p

Réponse de Limitless Travel
Booking with Limitless
This review relates only to my experience when booking as I am yet to take the holiday break.
I dealt with Joseph who was patient, helpful and meticulous throughout.
I was impressed by the level of care detail discussed.
My only criticism relates to the payment system which automatically stores your card number under the assumption that this same card will be used for future payments. In my case, I wanted to pay my initial deposit by debit card and the final balance by credit card - two different numbers, obviously.

Réponse de Limitless Travel
Very friendly and caring for their clients…
Very friendly and caring for the clients, but at times did not have to hand the answers to my questions, which in my opinion is what most travellers would be asking.

Réponse de Limitless Travel
Expensive bucket list holiday company causing more stress What is discussed at the time of the…
What is discussed at the time of the care call and made absolutely clear is a necessity to them, to find out weeks later that they have not done what was said would be and they expect my son who has quadriplegic cerebral palsy and is non verbal to sit alone on an 4, 8 hr flights, they think that telling us that the 1-2-1 carer we paid a fortune to accompany him is ok to sit behind him ....REALLY?? Not good enough !!! I also rang yesterday and again today and was promised someone would call me back to discuss this.... no one did. Very poor for a company that is supposed to be taking the stress out of travel for the disabled, which must include their family who book it for them. We feel like they've got our money and really dont care at all .... they actually changed the dates as well and only informed us when I saw the new dates on an advert and phoned them ... they dont have a manager you can speak to on the phone and you cannot email Angus Drummond the owner directly ...I think he would be very sad to see what is being done to his customers or does he not care either??
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