Lings - Honda Bikes - Ipswich Avis 

189
TrustScore 4.5 sur 5

4,7

Lings Honda, Foxhall Road, IP4 5TH Ipswich, Suffolk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucius went above and beyond throughout the whole process, helped me with everything and even sending a personalised video of my bike. i cannot thank him enough.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are always very helpful and pleasant. I'm very happy with how smooth things go. Very relaxed environment. Keep it up thankyou.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very happy with the sales team at Lings of Ipswich, especially Leon who knew an awful lot about motorcycle. The buying process for my bike was very easy and didn’t take very long. Still got to g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After doing my research on potential first big bikes, Triumph seemed to have what I was looking for. I called in to Lings Ipswich, whilst killing time waiting for someone, for a quick browse. CHARLI... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire de motos
  2. Magasin de vélos
  3. Magasin d'équipement et d'accessoires pour motos
  4. Magasin de motos
  5. Concessionnaire moto Triumph
  6. Concessionnaire de motos d'occasion

Écrit par l'entreprise

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Écrit par l'entreprise

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Coordonnées de contact

  • Lings Honda, Foxhall Road, IP4 5TH, Ipswich, Suffolk, Royaume-Uni

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4,7

Excellent

TrustScore 4.5 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(189)

499 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recomended.

Very nice people, very customer friendly and nothing too much trouble. Highly recommended.

29 avril 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Noté 5 sur 5 étoiles

Nice friendly staff

Nice friendly staff, no rush or sales patter a good experience. Would definitely recommend and use again.

3 avril 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thanks for your fantastic 5 star review! ⭐️

Noté 5 sur 5 étoiles

Really friendly

Really friendly, helpful staff. No hard sell and kept me up to date with my bike order and offered genuine advice when needed. Highly recommended.

18 mars 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Noté 5 sur 5 étoiles

Professional service

Professional service, easy to deal with and straight forward

4 mars 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thanks for your fantastic 5 star review! ⭐️

Noté 5 sur 5 étoiles

From start to finish

From start to finish, total professionalism

4 mars 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 5 sur 5 étoiles

Excellent service

Fraser and the team made my motorcycle purchase a great experience

4 mars 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, very willing to answer any questions and if wasn’t sure they’d find out the answers. I’m very satisfied.

19 février 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Noté 5 sur 5 étoiles

Great experience

Great experience, welcoming and very informative.

17 février 2024
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Noté 5 sur 5 étoiles

Forward thinking company

Forward thinking company, great customer service and very knowledgeable staff.

29 décembre 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 1 sur 5 étoiles

Check bikes before buying

First of all, you made a mistake writing my surname. I wish to see how you are doing PDI checks. Probably not very professionally. My bike definitely wasn't checked by a competentive technician.

Bad points found after riding it home:

Broken indicator light. Barely attached to the bike
Quickshifter 10mm nuts where loose
One plastic fairing was loose ( metal sleeve is missing )
Light reflector was glued on the panniers racking ( metal clips missing ) Fell of when I was cleaning the bike
2 rubber washers of the windscreen are missing

Not sure how it passed MOT. Possible doggy MOT.

Check bikes carefully before buying.

18 novembre 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for taking the time to leave us a review. Our Dealer Principal has tried to contact you regarding this matter but we have not been able to get through to you. We would like to know more about this, so please could you contact Jake Harvey on 01473 272789 or jake.harvey@lings.com

Noté 5 sur 5 étoiles

All the team at lings were verry…

All the team at lings were verry helpful with me on selecting my new motorcycle, I thought they would have been fed up with how many times I visited the shop and how many times I changed my mind on what bike to get,but I was always greeted with a smile 😃 Keep up the good work,

13 novembre 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 4 sur 5 étoiles

Was well looked after by the staff

Was well looked after by the staff, my only bugbear is that my keyless ignition remote didn’t work properly once home. A new battery solved the issue. Maybe all keyless remotes should have new batteries fitted at point of sale? No issues other than this. The quality, fit and finish of Triumph motorcycles is second to none in my opinion.

24 octobre 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 4 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 5 sur 5 étoiles

All the staff were very friendly and…

All the staff were very friendly and extremely helpful, and welcoming.

24 octobre 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Noté 5 sur 5 étoiles
Logo de Lings - Honda Bikes - Ipswich

Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Noté 1 sur 5 étoiles

Sorry this might be long...

Sorry this might be long...
I was thinking of getting a Thruxton RS but also liked
the BMW R nine T Racer. Saw Lings Ipswich had a second hand BMW R nine T Racer online so went there and met the salesman ..... who was friendly.
After having a chat about the bike was asked if I wanted to take it out for a test ride.
Had to wait a few days as bike needed to be checked over before I took it out. All good so far...
Took Bike out came back to Lings started looking more at the bike outside in the daylight and noticed it wasn't as clean as it looked in the showroom, also the bike wasn't OE spec and I just wasn't sure about it and told the salesman I'll think about it.
Few days later received an email from salesman.... if I was still interested in the bike. I was still unsure but after looking into the changes to the bike
(mainly airbox removed with all original spares in a box)
I thought I'll have one more look at it to decide if it was the bike for me. Got to Lings, bike had been cleaned so all looked good. I went through box of spares looked at documents, all seemed good so I struck a deal with the salesman.... and paid £250 deposit. Went home all happy and exited looking to pick the bike up in a week or two after it's been serviced. Received and sent back all signed paperwork, then a couple of days later phoned salesman.... to see when I could pick the bike up, was told it was all ready... Brilliant. Organised I would pop over next day (Saturday) to pick up parts in box and then pick up the bike on Tuesday.
Paid for bike in full with bank transfer straight away, insured bike for Tuesday, also I bought a helmet online that goes with the bike.
Next day all excited, went to Lings to pick up the box of spares... This is where it just goes completely bent...
Met salesman he said I'll just get the spares in the box, box was all battered and ripped so he went to tape it up, while he was doing that I went to look at the bike. All looked good at first then I noticed the rear seat cowl not only had a large dirt stain on it but it was also dented in two places. Gutted. Pointed this out to the salesman.... he couldn't believe it said that wasn't there before. Another guy came over took some pictures saying to salesman we'll check the cameras to see how this happened. All I was thinking was I wouldn't be picking the bike up now on Tuesday because it will have to be fixed. Was told they needed to phone the dealer principal because of the damage so I waited by the bike for a bit for the salesman.... to return to tell me how long it would be to fix it. Salesman returned with the manager who said straight away he could not repair it as they have not got the money in it, saying they could only get the part in America and it would cost £500. Obviously I wasn't expecting that response as the bike had been damaged since I last saw it I thought he would just apologise and say we will sort it out.
Didn't even say sorry. It was like he expected me to just take it away damaged so I just said I'll have my money back and straight away he said OK.
I cannot tell you how upset, angry, frustrated, and shocked I felt. I had to walk out the shop and let my wife deal with getting the money back. In all my years of buying motorcycles and I've had a few, I have never had such a bad experience as dealing with Lings Ipswich. I don't normally bother righting many reviews but this still bothers me nearly a week later.

Yeah all bikes do come with wear and tear but not after you’ve already paid for it!!!🤷‍♂️

26 août 2023
Avis spontané
Logo de Lings - Honda Bikes - Ipswich

Réponse de Lings - Honda Bikes - Ipswich

Thank you for your feedback Gary, we are sorry that we did not meet your expectations on this occasion.

All used bikes have signs of wear and tear, so we price our bikes accordingly. This particular bike was priced £500 less than any other similar bike on the market, so we could not justify replacing the damaged part.

We apologise for the inconvenience caused and have taken your feedback seriously.

Noté 5 sur 5 étoiles

Easy purchase experience.

Called in to look at the Tiger 900 at Lings Triumph Ipswich. I was shown by Fraser in sales the details of a demo bike they had. It was prepared for a ride by myself and also a detailed video to my e mail. I decided on a part exchange as I liked the bike very much. Fraser gave a price and I returned home. I was never pressured and asked for a better deal which suited us both the next day.
An order was placed I was kept updated and all papers were sent to my email for signature and 2 weeks later collected my new Tiger.
Great service and hope this continues when returning for my services .
Very satisfied and thanks Fraser.

24 août 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Noté 5 sur 5 étoiles

Professional

Professional, helpful and great service.

23 juillet 2023
Logo de Lings - Honda Bikes - Ipswich

Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Noté 4 sur 5 étoiles

Quite a straightforward transaction and…

Quite a straightforward transaction and went smoothly, my only gripe was that I had to wipe off the greasy finger marks off the silencers and side covers caused when the mid foot controls were fitted.
My thanks to Leon and Co for an easy purchase.

16 juillet 2023
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Réponse de Lings - Honda Bikes - Ipswich

Thank you for your 4 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

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