Not jumped on when we arrived, hate it when assistants do that. We asked for guidance as there are a lot of beds in the store and were shown several to try of varying prices until we found the... Voir plus
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Lisez les avis des autres
Would have been 5 stars but linthorpe beds insist customer bags up and seals old mattress ready for removal. No other bed shop asks customers to do this.
Perfect fit. And ever so comfortable. I need a firm supportive matress for my back. This is firm and supportive. Delivered when prommised. Very happy indeed. And would happily order from Lintho... Voir plus
The whole experience with this company was good. Firstly to find EXACTLY what I was looking for, then for someone to actually pick up a phone and ring to check if I knew what the mattress was like, in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Linthorpe Beds
Écrit par l'entreprise
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Coordonnées de contact
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, Royaume-Uni
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Linthorpe Beds
Hi Janet,
Thank you for your lovely review!
We’re delighted to hear you’re pleased with your new mattress and found the price to be great too.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
My experience with Linthorpe Beds was…
My experience with Linthorpe Beds was good from the salesman to the lads who delivered the bed
27 août 2026
Réponse de Linthorpe Beds
Hi Kenneth,
Thank you for your lovely review!
We’re delighted to hear you had a good experience with Linthorpe Beds from your initial visit with our sales team through to the delivery of your new bed.
It’s great to know both our sales and delivery teams made a positive impression. We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great help and advice when choosing
Great help and advice when choosing. We were kept notified of the delivery and the men took great care when delivering the mattress to our bedroom.
21 août 2026
Réponse de Linthorpe Beds
Hi Joan,
Thank you for your lovely review!
We’re delighted to hear you received great help and advice when choosing your new mattress. It’s also great to know you were kept well informed about your delivery and that our delivery team took such great care when bringing your mattress into your bedroom.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Réponse de Linthorpe Beds
Hi Geoffrey,
Thank you for your lovely review!
We’re delighted to hear you received excellent service. We really appreciate you taking the time to share your feedback and thank you for choosing Linthorpe Beds.
We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
It appeared that my old memory foam…
It appeared that my old memory foam mattress suffered from Alzheimer’s and had a dip deeper than the Mariana Trench.
I wanted a fully sprung mattress but with good quality, so I called in to Linthorpe beds on Portrack lane Stockton. I explained what I wanted and was allowed to try a few mattresses out…not to sleep on though. I was taken to a section of handmade mattresses from Devon….and I am so pleased. It has to be the best nights sleep I’ve had in years! The mattress came with a card explaining when turn and flip it, there was a card with the mattress makers name on.
There were no hard sales from the store, which made the whole experience pleasant.
18 août 2026
Réponse de Linthorpe Beds
Hi Jeff,
Thank you for your fantastic review!
We’re delighted to hear you called into our Portrack Lane store looking for a fully sprung, high-quality mattress and that our team were able to help you find the perfect choice. It’s wonderful to hear your new mattress has given you the best night’s sleep you’ve had in years!
We’re also pleased you appreciated the thoughtful details that came with your mattress, including the care information and the card from the mattress maker. We know these little touches can make a real difference.
It’s great to hear you enjoyed the relaxed, no-pressure approach in store too. We believe customers should have the time and space to try different options and make the right choice for themselves.
Thank you for choosing Linthorpe Beds and for taking the time to share such lovely feedback. We hope you continue to enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
The salesman was very friendly and helpful. He made the best suggestions given all the info and requests we told him. The bed was delivered fast and with no issues. It was easy to assemble and my son loves his new bed!
24 août 2026
Réponse de Linthorpe Beds
Hi Naomi,
Thank you for your fantastic review!
We’re delighted to hear you found our salesman so friendly and helpful, and that he took the time to listen to your requirements before making suitable suggestions. It’s great to know his advice helped you find the right bed.
We’re also pleased to hear the bed was delivered quickly and without any issues, and that it was straightforward to assemble.
Most importantly, we’re thrilled to hear your son loves his new bed! Thank you for choosing Linthorpe Beds and for taking the time to share your feedback.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service and quality of the…
Excellent service and quality of the bed I have bought
9 août 2026
Réponse de Linthorpe Beds
Hi Maureen,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service and that you’re so pleased with the quality of your new bed.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed and many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Be prepared to have your delivery time changed at very short notice
Gave a delivery time of which I was home, the item was actually delivered an hour earlier than the time stated on the email, I was not home to receive it
23 août 2026
Réponse de Linthorpe Beds
Hi Simone,
We sincerely apologise that the delivery did not go as expected and that the estimated delivery time was not accurate. We completely understand how frustrating it can be when you are expecting an order and the arrangements change.
Having reviewed your order, we can see that an earlier delivery was arranged at your request. Unfortunately, no one was available to accept the delivery on that occasion, so we then arranged a new delivery date for you, at our expense.
We also noticed that the telephone number provided on the order was incorrect, which unfortunately made it more difficult for us and our courier to contact you and keep you updated.
We are sorry for any inconvenience this may have caused and appreciate your patience and understanding. If there is anything further we can assist you with, please do not hesitate to get in touch.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Sales lady explained everything to me…
Sales lady explained everything to me and ( Traci) was very helpful
22 août 2026
Réponse de Linthorpe Beds
Hi Melvyn,
Thank you for your lovely review!
We’re delighted to hear you found our sales team helpful and that everything was clearly explained to you.
A special thank you for mentioning Tracey. We’re so pleased to hear she was helpful and made your experience a positive one. We’ll be sure to pass your kind words on to her.
Thank you for choosing Linthorpe Beds, and we hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
A Fantastic Company to deal with
Excellent customer service in the shop, was advised free delivery, given a timeline of 2 weeks, order was delivered on a date to suit us, excellent communication, timeline given for delivery, guys put the bed together, so friendly and professional throughout, absolutely love the new bed - would definitely recommend this company, I love a company who give excellent customer service and this company was fantastic from start to finish - thank you
20 août 2026
Réponse de Linthorpe Beds
Hi Karen,
Thank you for your fantastic review!
We’re delighted to hear you received excellent customer service from your first visit to our shop right through to the delivery of your new bed. It’s great to know the free delivery, timescale and communication all met your expectations, and that we were able to arrange a delivery date to suit you.
We’re also so pleased to hear our delivery team were friendly and professional, and that they assembled your bed for you. Most importantly, it’s wonderful to know you absolutely love your new bed!
Thank you for your kind words and for recommending Linthorpe Beds. We really appreciate your support and couldn’t agree more — excellent customer service from start to finish is exactly what we aim to provide!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Every aspect of the purchase from first…
Every aspect of the purchase from first to last was first class. From choice of bed to the sale to the delivery from two brilliant men.
20 août 2026
Réponse de Linthorpe Beds
Hi David,
Thank you for your fantastic review!
We’re delighted to hear that every aspect of your purchase was first class, from choosing your new bed and placing your order through to the delivery.
It’s wonderful to know our delivery team made such a great impression too. We really appreciate your kind words and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Réponse de Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you were pleased with our communication and that your delivery went smoothly.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Best bed and pillows i have ever slept…
Best bed and pillows i have ever slept on
Listened to what i wanted and lead me to it. Excellnet deliver and took away old matress qithout a problem.
19 août 2026
Réponse de Linthorpe Beds
Hi Jillian,
Thank you for your fantastic review!
We’re delighted to hear that your new bed and pillows are the best you’ve ever slept on! It’s also great to know our team listened to what you were looking for and helped guide you towards the right choice without any pressure.
We’re pleased to hear the delivery went so smoothly and that the removal of your old mattress was taken care of without any problems.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Réponse de Linthorpe Beds
Hi Stephen,
Thank you for your lovely review!
We’re delighted to hear you received friendly service and that your delivery went smoothly without any problems.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Desperately needed new bed
Salesman (think it was Matthew) was helpful, gave us time to choose, not pushy and answered all our questions. Delivery men rang before delivery, were respectful and pleasant, took shoes off as just had carpets laid the day before. Assembled the bed, took the packaging away and also our old bed. Very happy with the service all round. Would definitely recommend.
8 septembre 2026
Réponse de Linthorpe Beds
Hi Sharon,
Thank you for your fantastic review!
We’re delighted to hear you were so pleased with the service from start to finish. We’re also pleased to hear that Matthew was helpful, knowledgeable and gave you plenty of time to make your choice without any pressure. We’ll be sure to pass your kind words on to him.
It’s great to know our delivery team were respectful and considerate, especially with your new carpets, and that they took care of the assembly, packaging removal and removal of your old bed.
We really appreciate your recommendation and your kind feedback about the whole team. Thank you for choosing Linthorpe Beds, and we hope you enjoy your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
You know what is happening and when…
You know what is happening and when through good communication
17 août 2026
Réponse de Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you were kept well informed throughout the process and always knew what was happening and when. Good communication is really important to us, so it’s great to know you appreciated the updates.
We really appreciate your feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
We have used them last time we good servicebought a…
We have used them last time we bought a bed listened to what we wanted and gave us good advice and service and delivered it to our room of choice and assembled it. Very good and professional
3 août 2026
Réponse de Linthorpe Beds
Hi David,
Thank you for your fantastic review!
We’re delighted to hear you chose Linthorpe Beds again and that, once again, our team listened to what you wanted and provided helpful advice and excellent service.
It’s great to know you were pleased with the delivery, room placement and assembly too. We really appreciate your continued support and kind words about our professional service.
Thank you for choosing Linthorpe Beds again, and we hope you enjoy your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Try them, it’s worth it!
From walking in, to delivery of our mattress the service was spot on!
The sales guy was brilliant!!! Knowledge of product was fantastic. Not pushy, really helpful. Discussion on payments plans were very clear. We opted for delivery. Again service fantastic. Lovely lady rang to confirm delivery, then drivers kept us updated throughout delivery day. The delivery men are very accommodating and helpful. Would highly recommend. And on top of that, great price!!!
1 août 2026
Réponse de Linthorpe Beds
Hi Nicola,
Thank you for your fantastic review!
We’re delighted to hear the service was spot on from walking into our store right through to the delivery of your new mattress. It’s wonderful to know you found our sales team knowledgeable, helpful and not at all pushy, and that the payment options were explained clearly.
We’re also pleased to hear our delivery service lived up to expectations. It’s great to know you were kept updated throughout the day and found our delivery team accommodating and helpful.
Thank you for your kind words and for recommending Linthorpe Beds. We’re especially pleased you were happy with the price too, and we hope you enjoy many comfortable nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
GREAT SERVICE, Great Mattressess
We haven't had delivery yet so this review refers at this stage to the ordering/payment experience. We have had mattresses from Linthorpe before and they are excellent. The ordering experience this time was, as last time, a delight. Both Sue and Craig are exceptional in their friendly and efficient manner which instils great confidence---they are a real pleasure to talk with. Thank you both very much. We know the mattresses ( we ordered two on this occasion) are excellent quality so all we need now is delivery of correct models and sizes, on time and during the afternoon slot we booked. Unless I add a further review readers of this review can be assured that all went well. Thanks again to Sue and Craig----if everyone I talked with on the phone were as genuinely nice and helpful as you both, life would be far better. Kindest Regards, Pauline x
PS Mattresses arrived -pm delivery as promised. All went swimmingly well. Slept on new mattresses and they are GREAT. TY Sue and Craig.
5 septembre 2026
Avis spontané
Réponse de Linthorpe Beds
Hi Pauline,
Thank you for your wonderful and thoughtful review!
We’re delighted to hear that, even at this early stage, your ordering and payment experience has been such a pleasure. It’s also fantastic to know you’ve purchased mattresses from Linthorpe Beds before and have been so impressed with their quality.
A special thank you for your kind words about Sue and Craig. We’re so pleased to hear they were both friendly, efficient and helpful, and that they gave you such confidence when choosing your two new mattresses. We’ll be sure to pass your lovely feedback on to them.
We hope your delivery goes just as smoothly, with the correct mattresses arriving on time and within your booked afternoon slot. Thank you again for your continued support and for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
This is now the 3rd bed we’ve bought from Linthorpe Beds in the last year, and we honestly wouldn’t go anywhere else! The price and quality are fantastic, and the whole experience from start to finish is always brilliant.
The regular updates and delivery service are fab, keeping you informed every step of the way. We’ve also dealt with Matthew Codd on our last two purchases, and he has been absolutely amazing. So helpful, friendly and knowledgeable, making the whole process so easy.
We wouldn’t hesitate to recommend Matthew and Linthorpe Beds to anyone. Fantastic service, great quality and great value! 🛏️❤️
1 août 2026
Réponse de Linthorpe Beds
Hi Emma,
Thank you for your absolutely fantastic review!
We’re so pleased to hear this is now your third bed from Linthorpe Beds in the last year, and knowing you wouldn’t go anywhere else is the highest compliment we could receive. It’s wonderful to hear you’re consistently impressed with the quality, value and service.
We’re also delighted that our regular updates and delivery service have kept you informed every step of the way. We know how important good communication is, so it’s great to hear this has made each purchase a smooth and easy experience.
A special thank you for your kind words about Matthew. We’re so pleased to hear he has been helpful, friendly and knowledgeable throughout your last two purchases. We’ll be sure to pass your fantastic feedback on to him.
Thank you again for your continued support and for recommending Matthew and Linthorpe Beds. We really appreciate your custom and look forward to helping you again in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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