Overall good quality but improvements are needed
I've had an overall positive experience with List & Sell, but I think it's important to provide an honest and balanced review.
There's a saying in software development that you can usually have two of the following three: speed, quality, or price. From my experience, I'd add a fourth factor that is just as important: effective communication and project management.
Price:
I believe their pricing is fair and offers good value for the work delivered.
Quality:
The standard of development is generally very good. The developers clearly have strong technical ability and, once work is underway, it is usually completed to a good standard. However, I think quality control could be more thorough, particularly around UI/UX details, where issues are sometimes missed before work is signed off.
Speed:
The actual development work is generally completed at a reasonable pace. Where delays arise is less with development itself and more with agreeing requirements, planning work, and coordinating the project.
Communication and project management:
This is the area where I believe there is the greatest opportunity for improvement. Communication can be slow and, at times, feel unstructured or chaotic. Although we've had numerous discussions about improving project management and communication, I haven't seen the level of consistency I'd hoped for. Better planning, clearer timelines, and more proactive communication would significantly improve the overall client experience.
Overall, I would say List & Sell provide good value and produce good-quality technical work. Their developers are capable and committed to delivering solutions. The main factor preventing a higher rating is the inconsistency in communication, project management, and quality control. If those areas were strengthened, I would have no hesitation in rating them much more highly.
Réponse de List & Sell GmbH
Thank you for taking the time to leave such a detailed and thoughtful review. We genuinely appreciate both your positive comments and your constructive feedback.
We're pleased to hear that you found our pricing fair and that you're happy with the quality of our development work. Our team takes great pride in delivering reliable technical solutions, so it's encouraging to know that this has been reflected in your experience.
At the same time, we fully acknowledge your comments regarding communication, project management, and quality control. As our company has grown, we've continuously refined our internal processes, and feedback like yours plays an important role in helping us improve further. We agree that clear planning, proactive communication, and thorough quality assurance are just as important as strong technical execution.
Over the past months, we've been implementing new project management processes, strengthening our QA procedures, and improving communication standards to provide a more consistent experience for every client.
Thank you again for your honest feedback and for placing your trust in us. We truly value our collaboration and look forward to continuing to improve while supporting your projects.
