Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Used this company multiple times unfortunately won't be using again. ordered an outfit for my daughter- they sent the wrong trousers so I emailed and messaged on insta.. no reply so messaged again. an... Voir plus

Noté 1 sur 5 étoiles

Still waiting for order placed on 1st November. Sent email on 10th Dec asking about delivery and Elle replied saying all orders would be here by Christmas. Received tracking number for items on 11th D... Voir plus

Noté 1 sur 5 étoiles

Over the weekend my young daughter took it on herself to order some leggings and a tshirt from this company. Within 10 minutes of me realising what she had doneI emailed the company to cancel the ord... Voir plus

Noté 5 sur 5 étoiles

Honestly one of the best companies I’ve dealt with. They are clear on their website about the turn around time and provide excellent customer service through email and instagram whenever you might... Voir plus

1,6

Mauvais

TrustScore 1.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,6

Tous les avis

(77)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still not received my order!!

Placed my first order 22 January & chased 31st January as it was for my daughters birthday to be told by Ella Wickes the order is still within a 14-21 working day frame. She could not give me an exact dispatch date but I had till 19 February for order to dispatch. I was then told on 17th February would be dispatched this week and I would receive dispatch details. Still nothing and I have now emailed for a refund, very disappointing!!
Do not order with this company!!

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Hoody arrived unwearable

Hoody arrived unwearable. Stinking of paint and not fit for purpose.
There is no return address on the website and no one has replied to my request for a refund via their contact page.
Very disappointed. Would avoid at all costs.

11 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Out of pocket

Ordered 1st November, had to chase them up about delivery. Tracking never worked. When received one item was totally not what I ordered.
They asked me to return them and they would send out the correct item. I had to pay to return them, send them the receipt and they would refund me for the postage, it was there mistake after all!! Still waiting for the money for the postage. Also had to keep chasing them about the correct item, which eventually did turn up. Not impressed with this company and won't use again. There mistake and I'm out of pocket!!

1 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Products did arrive in time for…

Products did arrive in time for Christmas in the end my daughter loves them only thing is they took weeks an you have to wash the items because of the smell of the spray paint,I don't think its worth the money but could be a good company if they sorted out those couple of issues

23 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT PURCHASE FROM THESE SCAMMERS …

Absolutely disgusting horrible company well that's if it's even legitimate probably a scam . Ordered my item on 6th love it's now 19th December no item. Very very poor please be aware of these scammers. You will not receive your item . Shame you can't go no less than 1 star they'd get none .

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Worth the wait as beautiful uniquehoodie

Received my daughter’s heart hoodie today after ordering on the 7th Nov. She loves it !!! Thank you.
Yes there was a delay in delivery from the 14-21 days stated on website but I was kept up to date of this via email and obviously due to Christmas period I had understanding of.
Thank you so much and will be ordering again.

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting

Still waiting for order placed on 1st November. Sent email on 10th Dec asking about delivery and Elle replied saying all orders would be here by Christmas. Received tracking number for items on 11th Dec, however it is not recognised by Royal Mail or just doesn't exist. Emailed Ellie again 4 times since 13th December and now no replies. And as previous reviewers have stated, everytime you go to website it states temporarily closed. So looks like I'll have to contact my bank too and try to get my money returned. £165 and 45 days later and no goods, is definitely not a good advert for success.

1 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered wwwks ago and still haven't…

Ordered wwwks ago and still haven't received ignoring my messages I've now had to inform my bank as this is goin dwn as fraud never again will I shop with them and I would advise to stay well clear maybe they will reply wen my bank contacts 90 pound worth nothing to be laughed and it's xmas

29 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Same old same old by the sound of it

Same old same old by the sound of it, ordered 4 November still nothing had 2 automated emails last week, now nothing 😡would just like to say I did get my order just in time for Christmas 👍

11 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Order was made start of November

Order was made start of November, requested refund 2 weeks ago, finally go a reply from Ella Wickes saying she would process the refund and still nothing, since then the website is not active and the domain is up for sale. Absolutely awful.

1 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

4 weeks and nothing

4 weeks and nothing, no reply to emails I believe this website has closed and looks like they are not sending any orders out, this company is a scam
I will be contacting my bank

8 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Appalling customer service

Appalling customer service, just gone over the 6 week mark and still waiting, no customer care shown when chased, would never recommend or use this company again

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for my order

Still waiting for my order. It was placed on 6 Nov. Absolutely shocking. They keep saying they will notify me when it's being despatched. I've ordered from shien and temu after this date and they've already arrived. If my order ever arrives I certainly won't be ordering ever again.

6 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

So so.....

First off I have to say the quality of the tracksuit feels pretty good, it has a nice weight to it.
The "custom" design of the hearts and paint splashes does look cute, but I used quotations on custom as I specified in great detail, the design I wanted for my daughter. Unfortunately it didn't come exactly how I asked.
It does state on the website that delivery could take upto 21 days. Mine came around 30/31 days from order

All in all, not perfect, but does feel good quality. And I think overall my daughter will like the tracksuit

2 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Order does take a while to come

Order does take a while to come, but it states 21 working days on site and it came within that time. Yes the hoodie did smell of the spray paint when it came out of the packaging but I aired it for a day and the smell disappeared. Nice quality and fit of both hoodie and leggings. Not been washed yet so will post another review later.

14 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Pink silver hoody

Received a white and pink hoodie. I completely understand they are handmade but the smell was horrendous I put it in wash on a low 30 inside out on it own as advised. When it came out it had bobbled slightly and the cord came out of hood. Then noticed the spray paint on the cord and on the inside of hood.
Emailed 4 days later replied that this happens
So for 40 pound I'm stuck with this cheap hoody thay won't last my 13 year old 5 mins.
Trading standards is a must 👌
I've recently bought white fox hoodies in the sale fantastic quality and lovely polite staff. Should of spent my 40 pound with them gutted.
She needs to learn some people skills also never once had an apology dosnt seem to care. I'm on a limited budget being a single mum so it's upsetting really.
Never again

10 octobre 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus