Avoid like the plague
UPDATE: After way too many emails over the past 7 months! I have finally received a refund. I will never order from them ever again. Finally I am done with their endless excuses! Their logistics, communication, customer service and product quality (PikaBoost 2) is shockingly bad.
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Ordered items through their Indiegogo campaign ages ago, no mention of any despatch delays when placing the order. Here I am, months later, still no items along with a load more customers/victims.
Their communications are all stock responses promising delivery date's, said date's pass and then it's another excuse. So many people are out of pocket on this one, I wouldn't be surprised if a class action lawsuit kicks off.
I wish I had never ordered from this company. I will NEVER do so again and will make it my mission to warn others.
Réponse de Livall
Good morning James, our delivery time is 2-3 business days, including delivery the next day after placing the order. We resolve incidents caused by the transport agency as soon as possible, but we have not received your request. Please contact us at marketing@livall.eu and tell us your order number so we can check what has happened, as our delivery rate is 100%.