I have been hesitating for months, whether to buy or not to buy these hoodies. As September is national suicide prevention month, I gave in to my doubting brain and ordered two. I was excited to get t... Voir plus
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Contrary to other reviews here I have only good things to say. I was gifted a hoodie as a present last Christmas and found it to be good quality, so much so I ordered 3 more. These arrived quickly and... Voir plus
My family history is quite tragic. I've lost 5 immediate members of my family to suicide, This hoodie keeps reminding me that I'm not the only one going through difficult times and it is very comforti... Voir plus
Scam. Disgusting given the cause they claim to support. Ordered an item. Needed to cancel ahead of shipping. They refused to assist. I asked for refund and they refused to confirm the refund st... Voir plus
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664 avis
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I'm confused
I'm confused. I ordered 4 hoodies and eventually they arrived. Then I received many messages from my bank saying that they refused ever to deal with this company, and further emails arrived from Live2Live containing advertising material but no mention of not having been paid. I want to pay for the adequate (but a bit disappointing - sizing, colour, printing - the photos looked a lot more classy) goods since I have them. Does the firm have Paypal? Let me know, please.
My bank has protected me from stealth charging it seems from reading the reviews, and I'm grateful they look after my interests. How would my mental health and wellbeing have survived the irony else?
23 mars 2026
Avis spontané
Réponse de Live2live
Hey Joanna,
Thank you for reaching out, we completely understand why this situation would feel confusing.
Firstly, we’re glad to hear your order arrived successfully, though we’re sorry it didn’t fully meet your expectations in terms of sizing, colour, and print.
We also want to reassure you that we do not take payments without authorisation, and any additional services (such as app access) are optional at checkout.
Regarding payment, if your bank declined or blocked the transaction, it may be due to their internal security measures, which can sometimes flag international or unfamiliar transactions.
Please contact us directly at info@live2live.org
with your order details, and we’ll guide you through a secure way to complete the payment.
Thank you again for your understanding and for giving us the opportunity to clarify and assist.
With heartfelt appreciation,
Emmy – Live2Live Team
A wonderful Thought
Lovely way to show your support for mental health and the hoodies are so comfy and soft Wearing it makes me know that I am sharing the word to others
22 avril 2026
Avis spontané
Réponse de Live2live
Hey Mrs Margaret,
Thank you so much for your lovely feedback, it truly means a lot to us.
We’re so glad to hear that you find the hoodie comfy and soft, and that wearing it helps you share such an important message with others.
That’s exactly what we hope for, creating something that not only feels good to wear but also helps spark meaningful awareness and support.
Thank you again for being part of this and for helping spread the word.
With heartfelt appreciation,
Emmy – Live2Live Team
Great product
Great product, customer service went above and beyond. Contacted me about the delay in delivery before I'd even thought that is was delayed. Again great product and an even better message
22 avril 2026
Avis spontané
Réponse de Live2live
Hey Simon,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
We’re so glad to hear you’re happy with the product and the message behind it, and that our team was able to proactively keep you updated on your delivery.
It means a lot to know the service felt above and beyond, that’s exactly what we aim for.
Thank you again for your support and for helping spread such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
Gr8 Shirts & Even Greater Message!
The T-shirts are amazing and the message is strong and super important. Whenever I wear them, I get such positive feedback from people. They say "I luv that message," or "Wow. I really needed to hear that!" and of course, "where did you get that shirt?" They look great and they carry such a vital message that many folks need to hear. I've been in touch with company and they're always friendly and super responsive.
22 avril 2026
Avis spontané
Réponse de Live2live
Hey Dave,
Thank you so much for your amazing feedback, it truly means a lot to us.
We’re so glad to hear you’re loving the t-shirts and the message behind them, and that they’re getting such positive reactions from people around you. Moments like someone saying they needed to read that are exactly why we do what we do.
It’s also great to know you’ve had a positive experience with our support team, being responsive and friendly is something we really strive for.
Thank you again for your support and for helping spread such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
From one veteran to others, a great product
Firstly the 1 star ratings saying the quality is poor and you can see through the material are complete rubbish, fakes. Which is bloody annoying on a site dedicated to spreading a great message. I already have a t-shirt and wear it all the time, great quality. I am waiting for the delivery of my hoodie. You know people have read the message as you turn around because they raise their eyes to yours and you can see a spark of appreciation for the words and sentiment. As a veteran I encourage anyone thinking of purchasing a product from this company to do it.
7 avril 2026
Avis spontané
Réponse de Live2live
Hey Colin,
Thank you so much for your powerful message and for your support, it truly means a lot to us.
We’re really glad to hear you’ve had a positive experience with the quality of your t-shirt, and we hope you love your hoodie just as much when it arrives.
What you shared about people connecting with the message and that moment of recognition is exactly why we do what we do. Knowing it resonates, especially in such meaningful ways, makes all the difference.
Thank you as well for your encouragement to others, we genuinely appreciate it.
With heartfelt appreciation,
Emmy – Live2Live Team
First of all
First of all, the negative reviews are fake. Secondly, I received my hoodie in excellent time, in the right colour and fantastic quality. I have been wearing it for two weeks now, and already had someone tell me that reading my back helped her day. That’s all I want…to help people. Thank you to the entire team, and YES I will be ordering more things!
21 avril 2026
Avis spontané
Réponse de Live2live
Hey Seven,
Thank you so much for your wonderful feedback, it truly means a lot to us.
We’re so glad to hear that your hoodie arrived quickly, in the correct colour, and with the quality you were expecting.
What really means the most is hearing that the message on your hoodie has already made a positive difference to someone’s day. That’s exactly why we do what we do, and it’s incredibly powerful to know it’s helping start meaningful moments and conversations.
Thank you again for your support and for helping spread such an important message. We’re so grateful to have you as part of the Live2Live community, and we can’t wait to help with your next order.
With heartfelt appreciation,
Emmy – Live2Live Team
Very highly recommendation
Honestly I am very happy with live2live. I have gotten multiple items from these and the quality and service is just absolutely amazing. Plus it’s helping mental help charity’s which is a big one for me. For anyone that wants to get these (you are enough) products. I absolutely highly recommend there website. I couldn’t be any happier with these guys.
21 avril 2026
Avis spontané
Réponse de Live2live
Hey Matthew,
Thank you so much for your amazing feedback, it truly means a lot to us.
We’re really glad to hear that you’re happy with both the quality and the service, and that you’ve had a great experience across multiple orders.
It’s especially meaningful to know that the message and support for mental health causes resonate with you, that’s at the heart of everything we do.
Thank you again for your support and for recommending us, we really appreciate it.
With heartfelt appreciation,
Emmy – Live2Live Team
I ordered a hoodie
I ordered a hoodie . When it arrived I was pleased with it . It's so comfy
10 avril 2026
Avis spontané
Réponse de Live2live
Hey Sally,
Thank you so much for your lovely feedback, we really appreciate you taking the time to share your experience.
We’re so glad to hear that you’re pleased with your hoodie and that it’s comfortable to wear, that’s exactly what we aim for.
Thank you again for your support and for being part of spreading such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
Received mine today suppose to be…
Received mine today suppose to be huddie long sleeve shirt turned up so thin you could read the writing on back £27.00 was charged. Contacted them and its emails back and forth not intrested in resolving the issue PLEASE BE AWARE OF THEM DONT BUY OF THIS SITE
Good cone from China cheap print on it and you need to order bigger sizes mine was suppose to be large more small to medium
20 avril 2026
Avis spontané
Réponse de Live2live
Hey Garry,
We’re sorry to hear that you’re unhappy with your order and experience.
We’d like to clarify that all product descriptions, materials, and sizing guides are clearly provided on our website before purchase, so customers can make an informed decision.
Regarding sizing, fit can vary depending on personal preference, which is why we provide detailed size guides to help with selection.
We also want to address that we do not ignore customer concerns, our team responds to all emails and aims to assist within our policies, even if this sometimes involves follow-up questions to better understand the issue and provide the most appropriate solution.
We understand that expectations can differ, and we’re always open to reviewing concerns. If you’re still experiencing an issue, please contact us at info@live2live.org
with your order details, and we will review your case again and work towards a resolution.
With heartfelt appreciation,
Emmy – Live2Live Team
I love my hoodie so does my husband…
I love my hoodie so does my husband they are so cosy and comfortable the people who we purchased it from kept in touch every step of the way letting me know what stage in the process it was at.
Very friendly and lovely
17 avril 2026
Avis spontané
Réponse de Live2live
Hey there,
Thank you so much for your lovely feedback, it truly means a lot to us.
We’re so glad to hear that you and your husband both love your hoodies and find them cozy and comfortable.
It’s also great to know you felt well-informed throughout the process and that our team’s communication made a positive difference.
Thank you again for your support and for being part of spreading such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
Scam
I bought two hoodies that turned out to be very poor quality. And now I have found that they has debited more money from my account a month later for nothing. I feel totally scammed.
Edit: it is definitely a scam. I emailed to the address as Live2live said to do in their reply to this review. They said that they couldn't do anything about the sneaky app subscription and I needed to email another address. I have done this. I will edit again if they actually do act and cancel the subscription.
16 mars 2026
Avis spontané
Réponse de Live2live
Hey Emma,
We’re really sorry to hear about your experience and understand how frustrating and disappointing this must feel.
We sincerely apologise that the quality of the hoodies did not meet your expectations, this is not the standard we aim to provide.
Regarding the charge, access to the Hope Companion App is presented as an optional item at checkout, and it includes 7 days of free access before the subscription renews if it remains selected. We understand this can sometimes be missed, and we’re very sorry if this felt unclear or unexpected.
If you were enrolled unintentionally, we’re more than happy to review your case, cancel any active subscription, and look into the charge for you.
Please contact us at info@live2live.org
with your order details, and we will investigate this as a priority and work towards a fair resolution.
With heartfelt appreciation,
Emmy – Live2Live Team
Scammers
Bought a hoodie to support the cause and they have since taken money out of my account without authorisation. I have messaged them but don't know if I will get a response.
19 avril 2026
Avis spontané
Réponse de Live2live
Hey Julie,
We’re really sorry to hear about your experience and understand how concerning this must feel.
Regarding the charge, access to the Hope Companion App is an optional item at checkout, and it may have remained selected when your order was completed. We completely understand how easy it is to miss this while focusing on placing your order, and we’re very sorry if this caused stress or felt unclear.
If you were enrolled in a subscription unintentionally, we are absolutely happy to review your case, cancel it immediately, and address any billing concerns.
Please contact us directly at info@live2live.org
with your order details, and we will personally investigate and resolve this for you as a priority.
With heartfelt appreciation,
Emmy – Live2Live Team
Extremely poor quality (standard…
Extremely poor quality (standard option): bobbled after 1 wear. Colour did not match photo advertised: I ordered "cream" but it arrived as a light yellow, not the "off-white" pictured. Sizing is massive and not reflected in the size guide: I am UK size 10 and the S (small) they sell is still huge on me. Cannot get a refund unless I return the item and pay postage, which almost costs what I paid for the item. Customer service offered me a code for money off a new hoodie but have to pay postage, which varies depending which links I use to get to the shop, and is still £12-£18, so again it is nearly the amount I paid for the original item and I am not shelling out even more money due to the faulty product they sent me. The bobbling especially makes me feel bad when I wear it despite the important message.
I get the impression this company is untrustworthy and does not have the customer in mind. Seconds after posting this review, the company sent me an email with a discount code that "expires in 2 days" bur the expiry date written elsewhere in the email was noted as 2025 (last year). Would NOT recommend this company or their products. Suggest purchasing these hoodies elsewhere or print your own.
19 avril 2026
Avis spontané
Réponse de Live2live
Hey Samantha,
We’re really sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
Regarding the bobbling after minimal wear, we understand how disappointing that can be. While some fabrics may show signs of wear over time depending on use and washing.
In terms of the colour difference, we do our best to represent items as accurately as possible, however slight variations can occur due to lighting and screen settings. We’re sorry if the shade you received did not match what you expected.
For sizing, we provide a size guide on our website to help customers choose the best fit. We understand that fit can still vary depending on personal preference and style, and we appreciate your feedback on this.
Regarding returns and postage, our return policy, including timeframes and return shipping responsibilities, is clearly outlined on our website prior to purchase. We understand that return shipping costs can feel frustrating, but these terms are made available so customers can make informed decisions before ordering.
With respect to the discount code, we apologise for any confusion caused by the expiry details. That’s not intentional, and we appreciate you bringing it to our attention.
We also want to reassure you that our customer support team aims to offer resolutions in line with our policies, including alternatives such as discounts or replacements where applicable.
We’d still really like the opportunity to review your case again, especially given your concerns about the item. Please contact us at info@live2live.org
with your order details, and we’ll take another look and assist where we can.
We appreciate your feedback and the opportunity to improve.
With heartfelt appreciation,
Emmy – Live2Live Team
Brilliant in so many ways
Brilliant in so many ways.
Quality
Company
Message
Fir
Price
I have placed my 2nd order with live2live today. I rate all of the above with 5 stars because of what they do, who they are but mostly because of the message that their products portray. While wearing my red hoodie, I had a young chap come up to me and tell me that I had made him change a decision regarding his future because of the message he read. I have had lots of people also comment positively on the message. Please support their message and help stop people feeling suicide is the only way out.
17 avril 2026
Avis spontané
Réponse de Live2live
Hey Myles,
Thank you so much for sharing this, it truly means more than we can put into words.
We’re really glad to hear you’re happy with the quality, fit, price, and overall experience, and it’s amazing to know you’ve come back for a second order.
What you shared about someone being impacted by the message on your hoodie is incredibly powerful. Knowing that it helped spark a moment that could make a real difference in someone’s life is exactly why we do what we do.
Thank you for your support and for helping spread such an important message, it genuinely matters.
With heartfelt appreciation,
Emmy – Live2Live Team
In remembrance to my friends
I saw the ad for these hoodies and tees on social media and thought I’ve been wanting one for quite a while so I’m going to treat myself, with a discount to begin with I added a black hoodie to the basket. I then went to checkout and I was offered a tee shirt for £10, I just had to cheekily add that in too in colour lilac.
The order didn’t take long to arrive and after trying them on I must say they are correct sizing. The material is thick, a lot thicker than some hoodies from a place where I can’t mention.
I think the slogan on the items are just what’s needed, there’s not enough support for mental health out there.
I suffer with mental health myself and have lost two very good friends to this as well.
I shall be wearing my items with pride and in remembrance of my two friends.
8 avril 2026
Avis spontané
Réponse de Live2live
Hey Lorraine,
Thank you so much for sharing your story with us, it truly means a lot.
We’re really glad to hear that you’re happy with the fit, quality, and thickness of your items, and that everything arrived smoothly.
More importantly, we’re deeply moved that you’re wearing them in remembrance of your friends and to support such an important message. That’s exactly why we do what we do.
Thank you for your support and for helping keep these conversations going, it means more than we can say.
With heartfelt appreciation,
Emmy – Live2Live Team
Total rip off
Total rip off. Do not purchase the hoodie from this supposed charity. Ordered hoodie, wrong colour eventually delivered. Quality questionable. Took additional £12 per month for a few months without my consent. Apparently small tick box on order form to opt out of this but this is very unclear and not explained. Had to get my bank to stop payments and reclaim the money as cannot cancel yourself. Website closed. NEVER USE!!!
RESPONSE -
I did email with these issues although gained no reply. Your website is closed again limiting communication. If genuine regarding additional hidden costs, make this crystal clear in the advertisement and remove the compulsory debit order which is difficult to cancelled (especially when emails are ignored) and make it a Direct Debt that can be quickly cancelled.
16 avril 2026
Avis spontané
Réponse de Live2live
Hey Mitchell,
We’re really sorry to hear about your experience and understand how frustrating this must have been.
We sincerely apologise for the incorrect item received and the quality concerns, this is not the experience we aim to provide.
Regarding the charge, the app access is an optional item at checkout, and it seems it may have remained selected when your order was completed.
We completely understand how easy it is to miss this while focused on your order, and I’m very sorry it caused added stress or felt unclear.
We aim to offer support tools alongside our clothing, but I’m very sorry that this experience caused you stress instead of reassurance.
If you were enrolled in a subscription unintentionally, we are more than willing to review your case, cancel it immediately, and address any billing concerns.
Please contact us at info@live2live.org
with your order details, to review your case fully, including the incorrect item and charges and we will prioritise your case and assist further.
We appreciate your feedback and the opportunity to make this right.
With heartfelt appreciation,
Emmy – Live2Live Team
Scam Company
Scam company! I purchased 4 hoodies, the quality is shocking. Sharp pieces of plastic under the transfer. No customer service at all (I've sent over 20 emails)
These hoodies are a direct copy of 'you are enough co' - and the original brand donates 100% of their profits to mental health charities. These scammers apparently donate 25%.
15 avril 2026
Avis spontané
Réponse de Live2live
Hey Tom,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been for you.
Regarding the quality of the hoodie, we sincerely apologize if it did not meet your expectations.
We are a social enterprise and donate monthly to a range of mental health organizations, both large and local. We’re happy to provide proof of donations to anyone who asks, as we want our community to feel confident in the impact being made.
We’d really like the opportunity to review your order and resolve this properly. Please contact us at info@live2live.org
with your order number, and we will prioritise your case and work towards a suitable resolution.
We appreciate you bringing this to our attention and the chance to make this right.
With heartfelt appreciation,
Emmy – Live2Live Team
Nothing is too much trouble
When I ordered I had a few problems with the order. Each time I have emailed this company they have responded more or less straight away, with politeness and nothing is too much trouble. They sorted the problems I did have efficiently and satisfactory. They even gave me a discount code for my next order. I definitely will be ordering again. Love the hoodie.
Thank you to all the people that have helped with my queries it’s been a pleasure dealing with you
Johanna
15 avril 2026
Avis spontané
Réponse de Live2live
Hey Johanna,
Thank you so much for your kind words, it truly means a lot to us.
We’re really glad to hear that our team was able to support you quickly and efficiently, and that your experience felt positive and hassle-free throughout. That’s exactly the level of service we aim to provide.
It’s wonderful to know you’re happy with your hoodie and that you’d consider ordering again, we really appreciate your support.
Thank you again for your lovely feedback, it’s been a pleasure assisting you.
With heartfelt appreciation,
Emmy – Live2Live Team
Ordered the red You are Enough/ Dear…
Ordered the red You are Enough/ Dear Person Behind Me Hoodie from Live2Live received my red hoodie today in size M came in a nice bag with their logo on. The hoodie itself is lovely fits really well not to snug and not too big it has a warm fleece inner as most do so on those cold days here in England will be great and it’s good quality really like the verses on it, So worth the purchase also had a wristband free with it Yes very pleased with my purchase also good response if you message them in working hours.
14 avril 2026
Avis spontané
Réponse de Live2live
Hey Carolyn,
Thank you so much for your lovely feedback, we really appreciate you taking the time to share your experience.
We’re so glad to hear that you’re happy with the fit, quality, and warmth of your hoodie, and that it arrived nicely packaged. It’s great to know it’ll be perfect for those colder days!
We’re also pleased that you had a positive experience with our support team and enjoyed the little extra with the wristband.
Thank you again for your support and for helping share such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
Good purchase
Ordered after seeing on insta, hoodie arrived within 10 days which I thought was good for an overseas delivery (including 1 bank holiday) was sent tracking info, although not for the day it was out for delivery but that was probably more the delivery company that didn’t do that. Pleased with my purchase.
14 avril 2026
Avis spontané
Réponse de Live2live
Hey Helen,
Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
We’re glad to hear your hoodie arrived within a good timeframe and that you were happy with the tracking updates and overall delivery, especially considering the bank holiday.
It’s great to know you’re pleased with your purchase, that means a lot to us!
Thanks again for your support and for being part of spreading such an important message.
With heartfelt appreciation,
Emmy – Live2Live Team
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