livinginabubble.com.au Avis 

Bought window screens earlier this year. Before the screens even arrived to my home, they announced a 20% off sale. I called and requested a courtesy credit but was told I was a day or two past their arbitrary cutoff period. I understood but told them I wanted to initiate a refund. I understood I would pay a 10% restocking fee per their policy but I was willing to do this out of principle and that I would leave a review describing my experience. THEN THEY WENT ABSOLUTELY RADIO SILENT. After multiple attemps to get them to return my product, NOTHING. It is quite ironic as well that you get an auto generated email from one of the owners indicating that they read every interaction with customer service. The actual products were fine and as described but I will not buy from them again and I hope this post will make anyone else think about how they will be treated if there is an issue. There are many companies selling comparable products and if a firm will not even live up to their own return policy and even ignore multiple attempts to contact them.....

So on a day when I was frustrated with one Company’s customer service,I have the exact opposite positive experience!
This company who I’ve purchased from before sent me the wrong product. Didn’t care why,how or where just fixed it immediately! Sent out the correct product the same day didn’t ask for anything…. Wow great product and great service…ps the cofounder of the company replied that’s impressive

After some heavy pondering on whether to invest in what seemed to be custom made products for my van, I took the plunge and bought everything I needed from Living in a Bubble. It turned out their products are only priced as custom-made, but in fact they are generic products that happen to fit some vans. Though I checked with the customer service before placing my order, none of the products were the perfect fit they advertise them to be. The windshield shade is too big and the rear mirror cut-out not big enough, the front cabin window shades too large and the magnets are right between the door and the rubber seal which means they will damage it in time, window mesh were too small (both version one and two that they sent me), sliding door mesh waaaay too big. On top of that my order was shipped with big delay because their system "thought" I hadn't paid in full. First shipment they missed three out of six items, so I had to wait even longer to get everything I had ordered. Communication with the customer service was very often broken, and they really only responded promptly through chat. Regretting the investment, should have gone with DIY, since anyway reflective aluminum would provide better insulation than the terrible choice of black material in these products.