Avoid this bank for business unless you love wasting time going around in circles. Impossible to get hold of the right team and given the wrong advice by online chat advisors. Such an annoying bank. V... Voir plus
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Lisez les avis des autres
Because I was moving amounts of money from eBay to my account a business account was suggested so I took up the offer and created an account I was kept informed throughout the process
L'entreprise a répondu
The application was long winded and took far longer than I expected. Using the Card Reader to access my account is a real faff compared to the Halifax online access which simply sends a code to my mob... Voir plus
L'entreprise a répondu
Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Lloyds Business Accounts
Écrit par l'entreprise
Over one million businesses already bank with us. It’s time to join them.
We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.
With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.
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Coordonnées de contact
Business Bank Account
4,1
Bien
2 k avis
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A terrible bank to have as your…
A terrible bank to have as your business bank. Please avoid unless you like working with stone age prehistoric phone apps and online platforms.
- To start with the application process takes months, is slow with poor communication
- Setting up a client account is worse still
- The mobile app is the worst banking app I have ever used, there is no function for notifications of payments in or out.... which is surely one of the key features? You can't see payment details within the app (payment references) and the search function for payments has no functionality at all unless you simply want to filter by payment in or payment out (good look searching for a specific payee)
- The online browser based experience gets worse still, why get some where with one click when you can make it a 10 click experience, resulting in any job taking many times longer than it needs. I dread using it. Running payroll each month is the worst day of the month for me purely as I have to use either the terrible app or the terrible browser platform.
- Also, your card wont work with Apple or Google Wallet so you have to carry around just 1 card all the time with your phone....
- The client account doesn't even come with a card, making the client account half pointless
24 août 2026
Avis spontané
Réponse de Lloyds Business Accounts
Good morning Justin,
We appreciate you taking the time to share such detailed feedback regarding your experience with our business banking services. We are sorry to hear that our application process, online platforms, and mobile app have fallen short of your expectations and caused significant frustration.
We understand your concerns about the application timeline, the functionality of our mobile app—especially regarding notifications, payment details, and search capabilities—and the multi-click navigation on our browser-based platform. Your insights are invaluable as we continuously work to improve our services. We are actively reviewing these areas to enhance the user experience for all our business clients.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Rajwinder Kingra,
We're so glad to hear that applying for a business account was a smooth process for you. We appreciate your positive feedback!
Regards,
Lloyds
Avoid this bank for business
Avoid this bank for business unless you love wasting time going around in circles. Impossible to get hold of the right team and given the wrong advice by online chat advisors. Such an annoying bank. Very quick to give you a loan- you can even do this automatically through the app! But trying to repay a loan well that’s a different story… tells you everything you need to know!
22 août 2026
Avis spontané
Réponse de Lloyds Business Accounts
Thanks Kando,
Thank you for taking the time to leave us a 4-star review. We're pleased to know you had a positive experience.
Regards,
Lloyds
The application was long winded and…
The application was long winded and took far longer than I expected. Using the Card Reader to access my account is a real faff compared to the Halifax online access which simply sends a code to my mobile phone- much easier and simpler.
20 août 2026
Réponse de Lloyds Business Accounts
Thanks Stephen,
We appreciate you taking the time to share your feedback regarding the application process and our card reader.
We understand that the process felt lengthy and the card reader less convenient than other methods you've experienced. We are always looking for ways to improve our customer experience and review our procedures.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi LB Home & Garden,
We're happy to hear that you found our service quick and easy. We appreciate your kind words!
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Thanks KSM Private Limited,
Thank you for taking the time to leave such wonderful feedback!
Regards,
Lloyds
Sign-up was easy and the process was generally brilliant
Sign up process brilliant
Excellent service from start to finish- Continuously updated. So easy to conduct.
18 août 2026
Réponse de Lloyds Business Accounts
Good morning Elite Defence Solutions LTD,
We are so pleased to hear that you found our sign-up process brilliant and our service excellent from start to finish. It's wonderful to know that you felt continuously updated and found the process easy to conduct.
Regards,
Lloyds
Company keep me updated every time when…
Company keep me updated every time when I suppose to upload any documents
18 août 2026
Réponse de Lloyds Business Accounts
Hi IPC Ground Work LTD,
We're glad to hear our communication about document uploads was helpful. We appreciate your positive feedback!
Regards,
Lloyds
Pre & post approval delays
Pre-approval:
Questions asked were repetitive & unclear.
Post-approroval: it took 12 days for debit card, authentication card & pin to come thru. Very frustrating.
18 août 2026
Réponse de Lloyds Business Accounts
Good morning Jahanzeb Qureshi,
We appreciate you sharing your experience. We are sorry to hear about the repetitive questions and the delay in receiving your cards and PIN. We are reviewing our pre-approval process and card delivery timelines to prevent future frustrations.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Verdant Spaces Limited,
We're delighted to hear that you had a good experience setting up your business account with us. Thank you for sharing your positive feedback.
Regards,
Lloyds
Because I was moving amounts of money…
Because I was moving amounts of money from eBay to my account a business account was suggested
so I took up the offer and created an account I was kept informed throughout the process
31 juillet 2026
Réponse de Lloyds Business Accounts
Hi Lee Goodwin,
We're so glad to hear that the process of setting up your business account was smooth and that we kept you well-informed every step of the way. Thank you for sharing your positive experience with us!
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi KL,
We are so pleased to hear that you found our service first class and grateful for the positive feedback!
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Good morning Close Protection Franco LTD,
Thank you for sharing your positive experience with us!
Regards,
Lloyds
International Business Transfers
We have been experience ongoing issues with international transfers and issues with the App for the last month causing critical issues in our business with no workarounds made available. While they eventually admitted they were experiencing IT issues, no updates or resolution has been given. Very poor customer service. I would change banks if it wasn't a hassle to do so.
18 août 2026
Avis spontané
Réponse de Lloyds Business Accounts
Hi Andrew Dyson,
We understand your frustration with the recent international transfer and app issues, and we sincerely apologize for the critical impact on your business.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Martha Davies,
We're delighted to hear that managing your business account was a straightforward experience for you. Thank you for your positive feedback.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Elizabeth Allen,
We appreciate your feedback regarding the account opening process. We are always working to improve our services and your comments help us do so.
Regards,
Lloyds
Great bank for Business !!
Great bank for Business !!! I recommended this bank for business . many thanks
24 juillet 2026
Réponse de Lloyds Business Accounts
Hi Mahreen International LTD,
We're so glad to hear you recommend us for business! Your positive feedback means a lot to us. Thank you for sharing your experience.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Ovidiu Daniel Ferent,
Thanks for the great feedback - glad to hear our application process was quick and easy for you to use.
Regards,
Lloyds
Réponse de Lloyds Business Accounts
Hi Motunrayo Afolabi,
We are delighted to hear that you experienced excellent service and found our app seamless to use. Your positive feedback is truly appreciated!
Regards,
Lloyds
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