Excellent Service After doing lots of research, we chose LMB to convert our loft space. Both Lee as Director and Ricki as Saleswoman were very approachable and took the time to understand our... Voir plus
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Excellent Service After doing lots of research, we chose LMB to convert our loft space. Both Lee as Director and Ricki as Saleswoman were very approachable and took the time to understand our... Voir plus
L'entreprise a répondu
Our experience with LMB Group so far has been overwhelmingly positive. We're part way through a loft conversion. Ryan Hutchinson has been an amazing site manager; the quality of work from him and his... Voir plus
L'entreprise a répondu
Really nice and friendly team. We met the director for the initial project discussion and he answered all the questions we had. Very soon after the meeting we received a quote with a really detailed b... Voir plus
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LMB did a great job on our loft conversion and en suite. We are really happy with the results and quality of work. Reason I am giving 4 stars is I think the communication / project management side cou... Voir plus
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LMB Group is a trusted, family-run company with over 30 years of experience in the industry. Over the years, we've built a strong reputation for providing high-quality services and results that our customers can rely on. We specialize in loft conversions, a fantastic way to add both valuable space and significant value to your home. What sets us apart is our unique, customer-focused process. We believe in clear communication and exceptional service from start to finish. That’s why we have a fully staffed office ready to assist you at every step, ensuring the entire process runs smoothly and efficiently. Whether you're looking to create additional living space, such as a new office or bedroom, or simply looking to increase the value of the home, we've got you covered! Our team of skilled tradesmen brings years of experience and professionalism to each project. We take great pride in our work, always ensuring that every detail is handled to the highest standards. From the initial consultation to the final finishing touches, LMB Group is dedicated to providing top-notch results and customer satisfaction. If you're considering a loft conversion, trust LMB Group to help transform your home into a more spacious, valuable living area. We're here to help every step of the way!
167 Shirley Rd, Croydon CR0 8SS, CR0 8SS, Royaume-Uni
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To save anyone reading this some time, we definitely recommend LMB. The end product is fab. The build quality, finishes, design all top notch. Pricing fully transparent (You hear some shockers out there). Everything we had with LMB was just as planned. Everything was wrapped up in a timely manner and they took great care of the rest of the house.
Why:
We decided to get the loft conversion done for an extra two bedrooms and a bathroom to create more space for our two kids and us while still having space for family to come and stay. The useable storage space has also been a huge bonus.
We engaged with a few loft companies but landed on LMB to do the job and we’re delighted we went with them.
Price wise they’re not THE the cheapest but you’re getting a lot more for the little extra you may spend in terms of quality build, quality of finish as well as the hands-on management, design, flexibility and any problem solving.
Why LMB?
- Top results from Houzz and using these reviews so thought it would be good to do a proper review. LMB consistently came up tops in the ones we had read but they were rather brief.
- They’ve done the loft conversions for two of our friends. Both were delighted with the quality, service, price and care taken.
- Some loft conversion companies do a few a year and rely on a couple “jack of all trades” guys to both build and finish. With LMB, we had an excellent building project manager (Lee Teeley) who rotates in the required specialist for each stage, continuously inspects the work, signs it off and is more hands-on whenever it was required (Builders, carpenters, plumbing team, electricians, 1st fitters, 2nd fixers etc.. all the way down to the mastic man doing all your seals at the end were superior)
- You can have as much or little engagement as you wish but you have a group WhatsApp to see everything progress and team communicate between eachother (handy keeping us all on the same page as my wife is on maternity leave and I’m in the office. The company boss Lee Murphy is also in the chat to oversee all their projects.
Design process - very tailored and we were well covered with Rickie as the early stage point of contact to realise the vision and funnel the broader plans to the architects. It seemed daunting at the beginning, but she had the answers. Some early planning ideas from Rickie have really lifted the end result; the skylight above the stairs, peloton stable, home office area, storage ideas, bathroom layout etc
Process - smooth and on time with the plan laid out.
Finishing - all the specialists/tradesmen that have been part of the project were excellent. I’d recommend always going with theirs instead of your own as they share a collecting responsibility and all report back to the project manager.
If you’ve made it this far in the review then I guess you’re seriously considering getting the conversion done and if you’d like some seriously well considered work to be done then go with LMB.
Cheers again

Réponse de LMB Group
First class service from LMB. We had a lovely conversion with two rooms and a bathroom. This was well organised and delivered by LMB. We had a few issues along the way but LMB's project manager (Lee)was on hand to work with us to resolve.
Brilliant job LMB- many thanks

Réponse de LMB Group
Very good architecture designs and advice. Good comunication and guidance from LMB at start of project. Loft space completed very good and bathroom looks amazing. There were some external issues with tiles, roof, brickwork. fixed by LMB builders, Very good response.

Réponse de LMB Group
We've just had our loft done with LMB.
Decided to use them as we live very local to their office in Shirley, we went for a shell build. My husband is finishing off internals.
Competitive pricing was the main reason we chose them, yes there are a few negative reviews, but mostly good.
Once signed up, your given a breakdown of costs, when to pay and who to pay to. Some go straight to LMB some goes straight to sub contractor, this is pretty normal practice by the way. My husband’s a builder himself, so had no concerns on this front.
Very straight forward, whapsapp group was brilliant, kept me well informed with tradesman and LMB.
If your thinking of getting your loft done and think its gonna be super easy and straight forward, you might be in for a shock.
Having a big build done while your living there is hard, thats to be expected, sometimes theres delays with materials, again thats to be expected. Things don't always run smoothly, but Ollie the project manager kept me informed and so did the office staff at LMB.
The team they use were brilliant, every tradesman that came to the house was respectful polite, cleaned up after themselves. Slawek and Daniel were great, they installed the steal beams and done most of the build, Harry the roofer was also really nice. Can’t fault the guys they use.
If you go into a big build knowing the price up front and realising at times there will be delays, mostly due to suppliers not having material, or having trouble saucing material, then you’ll be fine.
Were really happy with loft and would recommend LMB, who were professional from start to finish.
I hope this review helps you decide when looking for a company to use.

Réponse de LMB Group
LMB are like no other trades people I have encountered. Customer satisfaction is clearly their focus and this is why I will always recommend them to anyone I know. I work in the retail industry and I know how important customer service is, as without customers you have no business. The work carried out was done ahead of schedule, extremely reasonable and to a very high standard. Lee Murphy is a real gentleman, in-fact all the staff in the group are spot on.

Réponse de LMB Group
Overall we had a really good experience with LMB during the construction of our loft, in no small part due to the team of excellent contractors that they hired for the job. Eugin and his team were incredible; punctual, hard-working, diligent and meticulous. They had the most incredible work ethic and I really felt that they worked in our best interest. It was amazing to see these guys rip down a roof, build a dormer and then rebuild the roof in the span of a couple of weeks.
Ollie was our project manager and he did well in scheduling all the various services and contractors under some really tight timescales - I really got the sense that LMB knew what they were doing when lining up the various phases of the job. Aside from a blip during a weeklong vacation, communication was strong throughout. I particularly liked the payment schedule and the breakdown of the materials and labour costs.
If there was one criticism I would make, it would be around the accuracy of the quote. Almost immediately upon commencement of the project, we saw sizeable increases in some costs due to additional materials required to meet regulations. I would think that a prolific local loft-building company ought to have predicted this in advance and included them in the original quote. I understand that Covid, Brexit etc. has spiked materials cost, but I would have expected this to be considered. In actuality, it seemed like a deficiency in the architect's plans. The plans almost caused us another, more major problem when the stairs came to be fitted as they were not designed to regulation. Thankfully the stair company were able to reconfigure the layout just fine, but it literally came within an inch of needing to move the wall to our 3rd bedroom!
We've only just moved into our loft some 3 months after completion (due to timescales on fitted wardrobes etc.) and are currently really enjoying our beautiful new space. So far, LMB have been great at sending people over to take a look at snagging items so I'm pleased with their aftercare at this time.

Réponse de LMB Group
We were introduced to LMB Lofts by their friendly and knowledgeable rep Ricki. She came to inspect the space and tell what the company had to offer.
Once we agreed to go ahead LMB organised an architect, the Building Control application, and the installation of a new hot water cylinder prior to commencement.
Ours was a 10 week build that completed on time. The quote was over £52k but the actual cost was closer to £60k because the quote excluded the hot water cylinder, Building Control, Tin Hat, ensuite fixtures and fittings, fire doors, etc.
Ollie our Project Manager went over the work schedule, payments, and inspections. He visited approximately once a fortnight. LMB set up a WhatsApp group to help keep the project on track using messaging and images.
Many thanks to Slawek and Daniel, they were fantastic. They built the dormer, installed the Steels, the insulation, the floor, the walls, and the stairs. Also Harry the roofer, Eddie the tiler, Matt the Plumber, Matt the electrician, plasterers Grant and Mathew, and Andy the carpenter to name a few.
The trades arrived on time, worked tirelessly, tidied up after themselves, and caused minimal disruption. They worked to such tight timescales that the odd detail would get missed but they were quickly put right.
There are still a couple of snagging issues, but overall, we are satisfied customers.

Réponse de LMB Group
Our experience was excellent to say the least. We had just finished refurbishing and then decided to have a loft conversion and LMB was superior to what we had experienced with our previous contractor. The timing, the cost management, the swift transfer between the tradesmen was flawless and we are now very happy with a beautiful large loft bedroom. Lee was always on the ball and everyone was communicative and supportive. We are already looking to consider another project with LMB.

Réponse de LMB Group
LMB have recently just completed our loft conversion and we couldn’t be happier. The guys on site Steve and Mick were brilliant and really helpful throughout the project. Lee from LMB was always available on the end of the phone with any questions we had. Very satisfied customers would highly recommend.

Réponse de LMB Group
I recently had my loft converted by LMB group Ltd, and I have to say, I am thrilled with the results! From start to finish, the entire process was smooth and hassle-free, thanks to the professionalism and expertise of the team.
The initial consultation was thorough and informative, and the team really took the time to listen to my needs and understand what I wanted to achieve with the space. They provided a detailed quote that was transparent and easy to understand, and there were no hidden costs or surprises along the way.
The construction phase went smoothly, with the team showing up on time each day and working efficiently to get the job done. They were respectful of my home and made sure to keep the work area clean and tidy throughout the process.
The finished product is simply stunning. The loft has been transformed into a beautiful, functional space that perfectly suits my needs. The workmanship is of the highest quality, and I have no doubt that the conversion will stand the test of time.
Overall, I am extremely satisfied with my loft conversion and would highly recommend LMB group Ltd to anyone looking for a high-quality, professional loft conversion service."

Réponse de LMB Group
There are a lot of reviews that aren’t genuine. They’re not fake reviews - but they’re not from genuine customers.
I recognise some of these names from other works I’ve had done.
This annoys me because my experience with LMB was so poor. To have the audacity to doctor reviews to make things look better than they seem is just plain wrong.
Lee is out for himself and will do whatever it takes to get your money. The structure of his payments means he’s got his money without making any real commitment to completing your job. You’re reliant on the goodwill of the contractors whom of course have to get paid themselves, so they’ll do what the have to in order to get what they want. Lee leans on his good relationship with his build control affiliate to make sure works are passed so you have little to know argument about the work that has been done. Unfortunately, I was never asked what I do or who I work for, so Lee has no idea how closely I work with numerous BC organisations up and down the country.
Let’s not mention some of the cowboy tradesmen he uses. I say use and not employ because he doesn’t employ hardly anyone of his trades, they are mostly subcontractors which I was lied to about. Word of advice Lee - you should advise the people you send in to be a quieter on the phone when they are in someone’s home if you want your business practices to be kept secret.
I could go into much more detail regarding my build but in summary, do not and I repeat DO NOT use LMB for your loft. They’ll speed through the work and give you a subpar finish. Lee will harass you for money and threaten to cease works if he’s not paid. And mostly likely, you’ll have to employ more trades to fix things once LMB has been and gone, like I’m doing right now.
You have been warned.

Réponse de LMB Group
My Wife and I chose LMB to build our side dormer and we're very happy with the results! The new build looks amazing on the inside and out and has made so much more space.
The whole project took a little longer than expected to complete and as didn't go without it's share of stress and disruption but the results are fantastic and well worth it.
Lee Teeley, the project manager, always made himself available to discuss any concerns we had and took a great deal of pride in his work to get things done at a high standar and having a WhatsApp group to get daily updates from all the trades was useful.

Réponse de LMB Group
Excellent experience, Whatsapp group and project manager Ollie kept everthing connected and running smoothly, all trades people executed excellent work an were very professional

Réponse de LMB Group
My wife and I were actually leafleted by LMB (didn’t think that stuff actually worked) after our planning application was accepted.
The initial build was finished quickly (inside 3 months) and to a very high standard. The workmen were respectful and did a great job. We were able to live in the property throughout (with a baby). The project definitely required a lot of additional project management from my side (I’m a perfectionist), but ultimately we are very happy with the outcome. We had a few hiccups along the way, but having done 2 loft projects before, I can say this was to be expected.
We made our last payment before all the snags were finished, but I was never concerned that they would ghost us, even if something else went wrong. In fact, once the tin hat came down, we found one of our windows had a leak - to LMBs credit they have since sent numerous tradesmen back to facilitate a fix. The scaffolding has stayed up, to allow access. All at their expense. Only thing left is for the scaffolding to come down and for the final tidy up. WhatsApp group really helped with communication.
For such a big financial commitment, it is really difficult to give the greenlight to anyone, but overall, if you are thinking about using a company, LMB did a great job, stayed communicative and delivered an excellent end product.

Réponse de LMB Group
We used LMB for our dormer loft conversion, my partner and I are very happy with the result. The price we were quoted was very competitive, and the quality of workmanship from the contractors used was high.
The project wasn’t without a few setbacks. It took much longer to get started and complete than anticipated. And knowing when contractors were coming and going was a bit unpredictable and required a bit of chasing from us. Thankfully this was less of an issue as one of us is usually working from home and we weren’t working to strict timings.
We found the WhatsApp group set up between us, LMB, and the trade people very useful. And the weekly calls with the team was helpful to feedback and get updates.
Despite the odd challenges, we are very happy with the work and the help from LMB on our lovely new loft.

Réponse de LMB Group
LMB have completed a high quality loft conversion and kept to our payment schedule throughout. We are very pleased with all staff members especially our project manager.

Réponse de LMB Group
LMB started our loft conversion as agreed and we were kept updated throughout the build. The different teams (scaffolders, roofers, carpenters, plumbers, electricians, tilers) exceeded our expectations in ensuring the work was finished to a very high standard, whilst listening to our preferences.
The build was during the winter and although the weather was unforgiving, the LMB team pushed on to get things finished.
We are very pleased with the finished loft conversion and are hugely grateful to Lee (Project Manager) and LMB for providing us with a first-class service.

Réponse de LMB Group
If you're looking to get a loft conversion look no further than LMB. Having recently completed works, the process was seamless throughout and we're absolutely delighted with our new space finished to a high quality. Communication was good throughout and all staff were very respectful and friendly. Special mention to our Project Manager Lee who was always on hand to answer our many queries and requests!

Réponse de LMB Group
Overall excellent service and end product! The work was completed in the given timescale, to a high standard and within budget!

Réponse de LMB Group
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