Loaf - Bristol Avis 

164
TrustScore 4.5 sur 5

4,7

Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS Bristol, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chloe was extremely helpful. She made the whole experience of buying our bed easy, she gave us all the information we needed without being pushy. We were in a rush but Chloe gave us all the time we ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Although I haven’t received my set yet, I was able to check the order and make sure that the stain resistant gunk was going to be added and I got to speak to a real person on a Sunday which is always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We always found all members of staff warm and Welcoming and had a calm relaxed approach .striking a balance between being knowledgeable and helpful but giving you space to wander around the store vie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were so excited to visit Bristol Loaf, it definitely didn’t disappoint. Great environment, no pushy salespeople, helpful staff and a comfortable space to consider which amazing Loaf sofa to buy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Magasin de canapés

À propos de Loaf - Bristol

Écrit par l'entreprise

Welcome to our Laid-Back World!

We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.

NEW ARRIVALS SWATCHES SLOWROOMS

Loaf

Écrit par l'entreprise


Coordonnées de contact

  • Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, Royaume-Uni

  • 02031418300

4,7

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(164)

2 931 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

On arrival in the store Elliot came…

On arrival in the store Elliot came straight over and asked if he would help and offered us a glass of fizz & sweet treats. We knew which sofa we wished to purchase but wanted to double check a few details .. at this point another member of staff came off and once again was very helpful. Upon purchase everything was smooth and quick.

24 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi,

Thank you so much for sharing your experience with us.

We’re delighted to hear that Elliot made you feel so welcome from the moment you arrived, the fizz and sweet treats are always a nice touch! It’s great to know the team were helpful in answering your questions and that everything went smoothly and quickly at purchase. We’ll be sure to pass your kind words on to Elliot and the rest of the team. We hope you love your new sofa!

Kind Regards,
Paris

Noté 5 sur 5 étoiles

We love Loaf

We love your Bristol shop. The staff are all so friendly, professional and very patient, especially Phoebe!
They all know the products, fabrics etc which is really helpful when you’re trying to decide.
We nearly moved in it took us so long to decide!
There’s no pressure either which is great.
We love the detail - marshmallows, caramel bars and bottles of water. 💦
I love the tape measures too and being able to measure makes sense to me.
We’re looking forward to our new sofa 🛋️

24 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Cate,

Thank you so much for such a lovely review!

We’re absolutely thrilled to hear how much you love our Bristol shop and that the team made you feel so welcome. Phoebe will be especially delighted to hear your kind words, we’ll be sure to pass them on. It’s great to know the product knowledge, relaxed atmosphere, and little details helped make the experience enjoyable and pressure-free. We’re so pleased you felt at home!

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Well done Bristol!

It’s true that I have only just ordered my sofa and cushions, and haven’t received them yet. However, I just wanted to say how impressed I have been with all the staff in the Loaf Bristol store for their help and assistance during this purchasing process.
Well done!

21 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi TM,

Thank you for your lovely review,

We're delighted to hear that the team at our Bristol Shack made such lovely impression on you. we'll make sure to let he team know how please you are with them.

We hope you love your new sofa and cushions when they arrive

Warm regards.
Cynthia

Noté 5 sur 5 étoiles

Loved the shack and the sofas are so…

Loved the shack and the sofas are so comfortable can’t wait to receive it!

20 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Caroline,

Thank you for your lovely review. 

We’re so pleased you loved the shack and found the sofas super comfortable we hope you enjoy yours just as much when it arrives  

Warm regards
Cynthia

Noté 5 sur 5 étoiles

Good and friendly service in the…

Good and friendly service in the Bristol store

19 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi John,

Thank you for your review. 

It’s great to hear you received good, friendly service in our Bristol store.

Warm regards,
Cynthia

Noté 5 sur 5 étoiles

We drove from Bournemouth to Bristol to…

We drove from Bournemouth to Bristol to see the Squishmeister IRL (I wish they had different names)

We were welcomed by Tegan who guided us though our decision making in the perfect way.

She answered all our questions and then left us alone to decide which is exactly what we needed.

The only thing I’d suggest to improve would be to offer hot drinks to people spending time in store.

It wasn’t just cos we’d driven from Bournemouth that we were gasping for a tea, we were also spending 4 grand on a sofa. A hot drink wouldn’t go a miss.

Big thanks again to Tegan for making the experience so pain free,

17 janvier 2026
Avis spontané
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Nicola,

Thank you for your review. 

We're delighted Tegan looked after you so well and made your visit worthwhile after such a long journey.  We also really appreciate your feedback regarding refreshments in store and will be sure to pass it on.

Warm regards,
Cynthia

Noté 5 sur 5 étoiles

We visited the shop at Cribbs Causeway

We visited the shop at Cribbs Causeway, Bristol. If you visit ask for Rosa, she is fabulous. Cannot wait to receive our new sofa and chair. Highly recommend.

14 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Dave,

Thank you so much for sharing your lovely feedback! We’re thrilled to hear that Rosa made your visit to our Cribbs Causeway store such a great experience, we’ll be sure to pass on your kind words to her.

We hope you absolutely love your new sofa and chair when they arrive, and we can’t wait to hear what you think once they’re in your home!

Thank you again for recommending us.

Kind regards,
Paris

Noté 5 sur 5 étoiles

Lovely service from Holly and her…

Lovely service from Holly and her colleagues! So knowledgeable and friendly. Looking forward to out sofas in March!

15 janvier 2026
Avis spontané
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Helen,

Thank you so much for your lovely feedback!

We’re delighted to hear that Holly and the team provided such knowledgeable and friendly service. We’ll be sure to pass on your kind words to them, and we hope you enjoy your new sofas when they arrive in March.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Highly recommend Rosa and the team

Highly recommend Rosa and the team at Loaf Cribbs Causeway, Bristol. The store is well laid out, the product details and prices are detailed and clear, and the fabric section is great to make sofa cover choices. Rosa talked us through all the details clearly and with no hard sell. We browsed around other stores before we made our purchase, but nothing was better than the sofa we’d fallen in love with at Loaf.

13 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Julie,

Thank you so much for this wonderful review.

We’re delighted to hear Rosa and the team at our Cribbs Causeway store made your visit such a positive experience. It’s great to know the layout, product information, and fabric section helped you feel confident in your choice and even better that the sofa you loved stood out after browsing elsewhere. We’ll be sure to pass your kind words on to Rosa and the team.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Friendly helpful staff.

Friendly helpful staff.

11 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Hall,

Thank you for your review. 

It’s great to hear you team helpful and friendly, We’ll be sure to pass along your kind words to the team.

Warm regards,
Cynthia

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. ( Harvey) when I called to place the order for the bed. Sorted out all my queries.

Also very friendly and enthusiastic staff in the Bristol Loaf store. Gave me lots of information and advice. (Holly)

My second purchase from Loaf.

13 janvier 2026
Avis spontané
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Peter,

Thank you so much for your lovely review!

We’re really pleased to hear that Harvey was able to help answer all your questions when placing your bed order, and that Holly and the team in our Bristol store made your visit so welcoming and informative. Friendly, enthusiastic service is exactly what we aim for, so it’s great to know this came across.

Thank you for choosing Loaf again for your second purchase, we truly appreciate your continued support and hope you enjoy your new bed!

Kind Regards,
Paris

Noté 5 sur 5 étoiles

We went to cancel an order

We went to cancel an order, request a refund and put in a request for a different mattress under the Loaf returns guarantee. We felt a bit unsure about how it would go.
But all was fine! There was a team of 3, who were all really friendly, understanding and helpful and processed our request quickly and efficiently.

8 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Peter,

Thank you for sharing your experience.

We’re really pleased to hear that the team made the process smooth and reassuring for you, and that everything was handled quickly and efficiently. It’s great to know you felt supported and understood throughout. We hope you’re delighted with your new mattress and look forward to helping again in the future.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. Really helpful guidance from Tegan - very knowledgable, helpful and friendly. Not at all pushy, plenty of time to think about purchase and I went back later in the day and placed the order for a squisharoo and footstool.
Very nicely presented store with lots of sofas to try - well worth travelling to to try them out.

11 janvier 2026
Avis spontané
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi,

Thank you so much for your lovely feedback.

We’re delighted to hear that Tegan provided such knowledgeable, friendly, and pressure-free guidance and that you felt comfortable taking the time you needed before placing your order. It’s great to know you enjoyed the store and had plenty of sofas to try, well worth the trip! We hope you absolutely love your new Squisharoo and footstool when they arrive.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Bed in a button

Tegan the assisatant in the showroom was really helpful in showing us the product we wanted , a bed in a button, Tegan opened the bed and then let us look at our lesuire without any pressure.
The process of buying was quick and easy,

9 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi,

Thank you for sharing your experience.

We’re so pleased to hear that Tegan was really helpful in showing you the bed and giving you the time to look at your leisure, with no pressure. It’s also great to know that you found the buying process quick and easy. We’ll be sure to pass on your kind comments to Tegan and the team.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Great staff knowledge

Great staff knowledge, very helpful and always on hand for any questions

4 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Paul,

Thank you for your review. 

It’s great to hear the team were knowledgeable, helpful and always on hand to support you.

Warm regards,
Cynthia

Noté 5 sur 5 étoiles

No complaints

8 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Clive,

Thank you for your review,

We're glad to hear that your love our service and have no complaints.

Warm regards

Noté 5 sur 5 étoiles

Excellent service from attentive staff.

Excellent service from attentive staff.
Highly recommend the Bristol store

6 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Trevor,

Thank you for your kind words! We’re delighted to hear you received excellent service and found our team attentive. We’ll be sure to pass your feedback on to the Bristol store, they’ll be thrilled. We really appreciate the recommendation and hope to see you again soon.

Kind Regards,
Paris

Noté 5 sur 5 étoiles

Stylish Contemporary Furniture with Excellent Flexibility for Colour/Fabric Choices

Attractive and welcoming premises with friendly, helpful and knowledgeable staff. Great products, excellent quality materials and great to be able to mix and match fabric selections with a wide range of colour options.

2 janvier 2026
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Steve,

Thank you so much for your lovely review! We’re delighted you enjoyed our premises and found the team friendly and knowledgeable. It’s great to hear you appreciated the quality of our products and the flexibility to mix and match fabrics and colours. We truly value your feedback and look forward to welcoming you again.

Warmest Regards,
Paris

Noté 4 sur 5 étoiles

Great

Great helpful staff but they did not 'bother' you either.
Plenty of time to properly try sofas and loved the big swatches to get a realistic idea of how a sofa might look in different colours and materials.
My only wish is that you make a small sized Low Riser as then I would have bought 2 sofas

29 décembre 2025
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Helen,

Thank you so much for your thoughtful review! 

I’m really glad you enjoyed the relaxed, helpful approach from our team and found the large swatches useful when choosing colours and materials.

I really appreciate your feedback about the Slow Riser size. That's valuable insight and we’ll be sure to pass it on to our design and product team. It’s great to know there’s interest in a smaller version and we hope it’s something we can offer in the future.

Kind regards,
Manny.

Noté 5 sur 5 étoiles

The Bristol shack is a great space with…

The Bristol shack is a great space with everything displayed perfectly. Rosa was so lovely and really helpful, she couldn’t have tried harder to make sure I made the right choices. Thank you for going the extra mile 😊

5 janvier 2026
Avis spontané
Logo de Loaf - Bristol

Réponse de Loaf - Bristol

Hi Kerry,

Thank you so much for your kind words! 

It’s great to hear you enjoyed your visit to the Bristol Shack and that everything was displayed just as it should be. Rosa will be thrilled to know her help made such a difference, she truly loves going the extra mile. I really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
Manny.

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