LOCALiQ UK Avis 

Yasir Iqbal takes great pains to communicate regularly about the progress of our promotion campaign. He has approached the campaign he is running for us with attention to detail and thoroughness. Touching base with me frequently was reassuring and he has taken the trouble to answer any queries and solve any problems that arose due to external factors.

Avoid Avoid Avoid No results at all for over £5600 in payments

After being contacted by LocalIq (Newsquest Media Group) arranged a discovery call with them and they seamed like a decent company with experience so I decided to move forward and take them on as my marketing company for Google ads and Social media.
During the onboarding period they were very good to be fair, however once the ads started running that’s when it all went downhill fast.

Poor communication with email replies taking over 3 days. The ads looked fine however the results were Zero.
£5600+vat paid for zero leads
Every time I spoke to an account manager, they just tried to blame me for the results that I was paying them for ??? yet every time they made a suggestion I implemented it immediately.
The fees they charge include the Ad revenue so all I can assume is that they do not spend much of your fee on the revenue itself and keep the majority as a management fee. They are not clear on this during the initial period and I have requested numerous times for a breakdown of how much of my overall payment was used as Ad revenue with no answer.

I decided to place my own Facebook ad on during the period as a tester and with 2 days received 3 leads at a cost of £23 in total. When I queried this with the account manager I was told it must be because of the criteria I had set with them, however I used exactly the same criteria for my own Ad.

Do yourself a massive favour and avoid this company at all costs. They promise the earth and deliver nothing.

Update from reply:
Happy to take a call and try and resolve. You have my details

We have used localiq for 6 months now, the first 3 months we saw a nice stream of leads coming through, not so much the second period (but that might have been summer where people are away) - but we are trying it one more time to see how it works.
They are a great team to work with, I could do with additional catch up sessions and stats to see how things work in the background but they are available when I call if I need to, so generally happy with my experience so far, thank you.

Good presentation from the account manager, happy to provide a competitor analysis when we needed it, really helpful monthly account meetings, the telephone software was of great benefit as we identified where the faults were in the sales process and were able to upskill staff members to improve this significantly.

Charlotte has been looking after 2 of our businesses' digital adverts and she has been phenomenal! She responds quickly and we have monthly calls to discuss the performance of our campaigns. Would recommend

MD Mobility have been running Facebook and Google PPC campaigns with Christopher Wise and the team at LOCALiQ for almost a year now and the service and results have been excellent. Chris' approach is both professional and informative and keeps us up-to-date on a regular basis. The lead reporting system with customer login portal is also excellent and has some interesting features we've not seen offered by other digital marketing agencies. We would have no hesitation in recommending LocaliQ to other businesses looking to increase their sales leads through digital marketing.

We are halfway through our first campaign with Local IQ. Big shout out to our Account Manager- your responsiveness to feedback, your top-tier communication, and your creativity have all been major factors in getting this campaign to where it is now. From my point of view, we are beginning to see the success of the optimisation and leads are starting to turn to quality, rather than quantity. I can see this going from strength to strength for the duration of our campaign and have my fingers crossed for the implementation of our new adverts which have gone live today!

Prey on small businesses... Claim wrong monies!
Do not trust this company, they mislead you and take your money with no returns/results. We have been over charged for services we cancelled within a month of starting with them, we followed the correct procedures, however they took money out of the account when we no longer using them & contract had ended. Several emails where sent no luck, they started sending other company invoices to us saying we owe money and they sending Debt collectors. emails were sent and no replies. Suddenly without any letters or any information enforcement personal arrived to our premisses. This was a shock as never been in that situation all my life. didn't know if he was real or fake, turned out he was who he said he was, we tried to explain to him we do not owe nothing and we have evidence you can see. he was having non of this which was shocking and very stressful. We still can not believe this can happen, when your innocent, how a judge can give them permission to do so with out any parties contacting us first. I would of liked to attend court if I was aware of this to put our case forward.
So please stay well away from them as they will take your hard earned money and in return you will get nothing but stress and enforcement officers at your premises to remove what little you have.
AVOID AVOID AVOID
you have my details happy to take your call, however i know that will not happen.

Natasha, who manages our SEO, is very professional and knowledgeable and has consistently improved our SEO rankings. She has been very pro-active in managing the SEO aspects of our website and makes good recommendations on it's style and content. There have been a few bumps in the road on the management of our PPC campaign but none so much as making me want to terminate the contract. Emily, who now manages our PPC campaign has got to grips with our customer requirements much better than her predecessors and the campaign is now moving forward. We have monthly meetings which are productive and these are complemented by regular email exchanges.

Avoid this company if you can. This company is not an expert in online marketing and does not have customer service. We emailed and called them so many time per day and rarely get a response back until we told them we don't wish to work with them anymore. We have tried to work with Localiq for 3 months which became a waste of money and time. The result of their online and social media ads is not being monitor and the team is not the export. We can run online ads with better performance by ourselves so make sure you do not fall into their sales team presentation. We know that working with online marketing agency is always a risk because there is a lot of scam out there. However, we don't think it will be the worst experience we would ever had.

Sarah Taylor is brilliant for my business, she has done so much for me and my company couldn’t thank her enough, very professional.

Do not trust this company ,they prey on smaller companies, will not provide evidence of advertising , then will take you to court for thousands of ££s if you are dissatisfied with their service
Ruined my business and I have not bounced back after they instructed their legal team to send bailiffs to my home, absolute rip offs

We worked with LocaliQ for our advertising to deliver a government contract. Very happy with all the work delivered. A special mention to Mark who was a pleasure to work with. Thank you LocaliQ and Mark for all of your hard work over the last few years.

I've worked with LocaliQ twice now and both times they have been so accommodating and helpful, particularly Alison, who has always been extremely communicative and helpful at every stage of the project.

A big thank you to the whole team, including Alison, Emily and Jeff, for their work on our most recent project in which they moved mountains to get our advertising live so quickly.

Knowledgeable staff, great team, efficient, seamless collaboration and responsive.

We have used a number of agencies in the past and LocalIQ have been the best by far. They feel like part of our team rather than a supplier.

They are focus on our goals rather than reporting clicks. We have great reporting and can track clicks, leads and conversions giving great insight to our marketing spend.

Highly recommended.

Excellent service from their SEO team on our website migration last year. they worked with our website design agency and turned around thousands of redirects in less than 1 week. our previous agency said it would be 6 + weeks and at double the price... highly recommended for migrations. thanks again to the team for their help.

did what they said, delivered, so I'm a happy customer

Natasha @ LocaliQ has been doing a fantastic job at keeping on top of our website and marketing for us. She is so proactive in adding blogs to our website and suggesting ways to improve and increase our traffic. Nothing is ever too much and using the service LocalIQ has definitely helped to improve our business.

The LocalIQ team are fantastic; quick to respond to any queries regarding our campaign, put in the effort to understand us as a business and have delivered results that we are very happy with indeed. It has been a worthwhile investment and the leads have been high quality. Thank you!

The supportive team at LocaliQ are great at listening to your needs, guiding you and making most of budgets.

Every campaign we have done has had great reach and LocaliQ team feedback analytics throughout to allow us to make any necessary changes which lets us make the most out of our investment.

We always feel well looked after and get fanatic results.