I contacted this company after the door handle of my Synseal bifold doors broke and the company that fitted them were unable to help. The company were brilliant allowing me to send them pictures of th... Voir plus
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I had to have my locks replaced and the fitter used Iltion locks. I needed some more spares so ordered them. I wanted the hi viz colour but that wasn't available. The company rang me to advise me o... Voir plus
L'entreprise a répondu
Very easy placing the order online for 2 extra keys for the front door to give to our children. Keys arrived 48 hours after placing the order on a Sunday. Tested both keys and they work. Well done Loc... Voir plus
L'entreprise a répondu
Had a new door fitted and needed some extra keys. Ordered on line and arrived 18 hours later. Excellent service.
À propos de l'entreprise
Écrit par l'entreprise
Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
Coordonnées de contact
12, NG17 2SY, Sutton-In-Ashfield, Royaume-Uni
- 01623 334433
- info@lockfitter.co.uk
- lockfitter.co.uk
4,9
Excellent
317 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent not complicated ….just worked…
Excellent not complicated ….just worked out fine…!!
17 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Alan 😊
Quick responses and good product
Quick responses and good product. Only issue was one lock out of stock so not delivered with rest of expected goods. This was not communicated before the delivery arrived but quick reply to my enquiry regarding this and sent out very quickly afterwards. Would order from again.
9 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Hannah 😊, sorry about the stock issue!
Most satisfactory purchase experience
A straighyforward and simple transaction with an easy to use web page. excellent comunication and a speedy delivery.
15 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Mr Holden 😊
Fantastic service
Fantastic service. I had to return an item (no fault of Lock Fitter) and I received a replacement before they would even have received the returned item from me. Couldn't ask for better than that
11 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Phil 😊
A badly worded advert led me to believe…
A badly worded advert led me to believe that I was getting an extra key free, but to the company's credit they have changed the wording on the advert and the key was delivered on time.
14 juin 2026
Réponse de Lock Fitter Ltd
Thank you for placing an order with us and for taking the time to share your feedback.
We’re sorry you were disappointed and would like to clear up the misunderstanding.
The product title is *“Ultion Keys High Security with Free Key Caps”**. The promotion only applies to free key caps, not an extra free key. The product descriptions looked like:
With free red key cap
With free black key cap
Standard extra key without key cap
You selected the “standard extra key without key cap” option. The word “extra” here simply means an additional high-security key (not a free one). This option does not include a free key cap, which is clearly stated in the variant name.
It seems the wording “extra key” was misinterpreted as meaning you would get another key for free. Unfortunately, that is not the case — the free item in the promotion is only the key cap on the first two options.
Whilst this has a been listed this way for a long time, selling 100's of these to 100's of people it is evident that the misinterpretation is possible, so we have altered the wording.
Kind regards
Lock Fitter
Réponse de Lock Fitter Ltd
Glad we could help Charles 😊
Very easy to order from and exactly…
Very easy to order from and exactly what I wanted very speedy delivery 👍👍👍
12 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Jonathan 😊
Réponse de Lock Fitter Ltd
Glad we could help Carolyne 😊
Great service from start to finish
Great service from start to finish. They quickly answered all my questions and were very helpful during the order process to make sure that I was satisfied with my choice.
Quick delivery and really good quality.
3 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Faber 😊
This company were excellent!
This company were excellent!! I had been looking for a replacement Handle for my bi-fold door not getting very far till I emailed Lockfitter with a query they immediately got back to me I sent a picture of what I was looking for and they found the product and shipped the next day . Amazing Service Thank You.😊
3 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Gill 😊
Réponse de Lock Fitter Ltd
Glad we could help Andrew 😊
Simple to contact and simple to use
Simple to contact and simple to use. Efficient service, pity about the price of postage !
8 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Sheila 😊
Réponse de Lock Fitter Ltd
Glad we could help Stuart 😊
Great service
Easy to navigate website. Clear product description. Reasonable price. Fast delivery.
28 mai 2026
Réponse de Lock Fitter Ltd
Glad we could help Jon 😊
Was very easy to order keys and they…
Was very easy to order keys and they arrived very quickly
4 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help David 😊
Excellent quality and value for money
Excellent quality and value for money
Fast delivery service
Would recommend lock fitter, very pleased with our keys
27 mai 2026
Réponse de Lock Fitter Ltd
Glad we could help Sarah 😊
Very quick response to an error that…
Very quick response to an error that had occurred with the initial order. Notified the company on late Friday, received replacement order Monday am. Would have been 5 star but for the initial error.
27 mai 2026
Réponse de Lock Fitter Ltd
Glad we could help David, sorry our supply chain let you down 😊
The order arrived within 2 days
The order arrived within 2 days, very unusual for the Highlands as we are remote and rural. Everything as ordered and keys worked perfectly.
2 juin 2026
Réponse de Lock Fitter Ltd
Glad we could help Janet 😊
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