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A fulfillment and storage facility, accommodating all e-commerce business models such as Amazon, eBay, Shopify, Etsy, and much more. Cost-effective plans, affordable storage, and shipment solutions. We have a proven track record of delivering on time, on budget, and with excellence. Our teams are experienced in executing projects. We ensure the safety and integrity of our customers’ products, data, and operations through our extensive security measures to get the hi
1919 North Bridge Street, 28621, Elkin, North Carolina, Etats-Unis
Excellent warehouse and fulfillment partner. Reliable, good technology, and great customer support from Musa and Umair. Very satisfied
Réponse : Logiprep
Thank you so much for your kind words! We’re glad to hear you’re satisfied with our services.
Réponse : Logiprep
Your support means so much to us! Thank you for the wonderful review.
We’ve had a great experience working with LogiPrep as our 3PL service provider.They understand the needs of growing businesses and consistently deliver on time.
Réponse : Logiprep
Thank you for your kind words! We’re thrilled to hear you had a great experience with us.
Overall very satisfied with their 3PL services. Shipments go out on time, inventory is handled professionally, and communication is smooth. The reason I’m giving 4 stars instead of 5 is because they only offer services 6 days a week. Sometimes I need help on sundays and they are only available if I call them. No reply on texts or emails on sundays.
Réponse : Logiprep
Your support means so much to us! Thank you for the wonderful review.
Actually, I've been using Logiprep for a year now, and they’re really great. Shipping is very fast, and their response time is excellent."
Réponse : Logiprep
We really appreciate your feedback! Thank you
Scammer meri inventory kha gy or dhamkia de rahy hain
We started our business in the USA and decided to work with LogiPrep as our prep partner. They were heavily advertising on Facebook, and we received a recommendation from someone as well. However, our experience with them has been incredibly disappointing.
LogiPrep took more than three weeks to process the delivery, with extremely slow and poor customer service. They do not answer calls, and many of their staff seem to be based in Pakistan, with little or no proficiency in English.
Their portal is overly complicated. We uploaded our products, but they also uploaded them without our permission, and charged us a total of $1.30 per unit, despite advertising a fee of only $0.20 per FNSKU—this was misleading. After 10 days, they demanded an additional $60 to continue processing the shipment. Since they had our stock, we had no choice but to pay.
They also charged us for boxes but sent oversized boxes to Amazon, meaning we paid for them without any correction. After constant follow-ups and weak excuses, they finally prepared the shipment. However, they required us to clear the remaining balance in advance before shipping. Eventually, they shipped the items, but when Amazon received them, it turned out they had applied the wrong FNSKU on almost all of our products. We sent 24 units, but Amazon registered 48, and for some SKUs, Amazon received none, all due to the incorrect FNSKUs.
When we reached out to LogiPrep to express our frustration, they didn’t apologize but responded with a smiley face emoji, even after we sent a legal letter drafted by a North Carolina court. We are still waiting for their reply, but we are now certain that we will be filing a small claims court case against this company.
I strongly urge everyone not to use their services and not to fall for their misleading advertising. We are taking this matter further and have decided to hire an attorney.
Update Counter Reply to Logiprep
Thank you for your response. I would like to confirm that we received three oversized boxes at Amazon, and we have supporting evidence in the form of pictures and emails from Amazon itself.
Regarding labeling, while we provided the labels, the responsibility of scanning and affixing the labels on the products falls on your team. Unfortunately, our access to the portal has been revoked, and we have been muted in the WhatsApp group. We have taken screenshots of the portal, invoices, fees, and all related communication.
If you review the demand letter, you will find the WhatsApp chat attached, highlighting the issues. Defending yourself by overlooking your team’s mistakes only suggests a lack of responsibility in handling our services properly. It is disappointing to see continued support for such negligence.
Best regards,
kashif
Réponse : Logiprep
Dear Shafiq,
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience.
We want to clarify that our portal still shows the dimensions of the boxes, which are well within Amazon's standards, a snip was also shared in our communication group.
Additionally, it appears that the labels you mentioned, were uploaded by your team on our portal, not by us, so we cannot accept responsibility for any labeling issues.
Please note that you are still part of our communication group, and we have always responded promptly within our working hours of 0900 - 1700, Monday to Friday.
Any message or query sent during these hours is resolved during those working hours.
Despite these points, we value your feedback and are committed to ensuring every client receives the best service possible. We will continue to improve our communication and services to avoid any similar situations in the future.
Please feel free to reach out directly at mr@logiprep.com or call +19192832211 to discuss this further.
Sincerely,
Team LogiPrep
Logiprep logistics solutions transformed our supply chain efficiency. Using their service from last 3 months Their expertise in 3pl prepping and transportation is unparalleled. Highly recommended.
Réponse : Logiprep
Hello,
We're thrilled to hear such amazing feedback! It's fantastic to know that Logiprep has been a game-changer for your supply chain. Your trust in our 3PL prepping and transportation services means the world to us. Thanks for taking the time to share your positive experience!
Logiprep services and services are horrific and there is no support with no transparency. Not a good place for 3pl as rates are high with lack of support.
Sending inventory to Logiprep for the past three years; their rates are affordable, and their services are excellent.
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