Lola's - Lola's Bluewater Avis 

895
TrustScore 4.5 sur 5

4,7

Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing dinosaur cake! 🦖🎂 It looked incredible and tasted just as good. Everyone loved it and it was perfect for my son’s birthday. Beautifully made and such lovely service too. Would def... Voir plus

Noté 5 sur 5 étoiles

This is the second time this year that I have ordered from Lola’s .From placing the order on line to collection it was extremely efficient. I received regular updates to which stage the cake was at.... Voir plus

Noté 5 sur 5 étoiles

I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... Voir plus


À propos de l'entreprise

  1. Magasin de gâteaux
  2. Boulangerie
  3. Boutique de cupcakes
  4. Service de commande de repas en ligne
  5. Service à emporter
  6. Pâtissier spécialisé dans les gâteaux de mariage

À propos de Lola's - Lola's Bluewater

Écrit par l'entreprise

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Écrit par l'entreprise

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Coordonnées de contact

  • Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Royaume-Uni

  • +441322 385511

4,7

Excellent

TrustScore 4.5 sur 5

895 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(895)

5 795 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Definitely recommend

Easy to order. I had ordered the cake a day too early and no trouble changing the date. I ordered the carrot cake and was delicious. Everyone enjoyed including the birthday cake”boy”

12 janvier 2026
Noté 5 sur 5 étoiles

Such a great cake and service

Such a great cake and service. Would recommend to everyone and definitely buy again. We collected from the bluewater store and the staff were very helpful and friendly! 10/10 all around.

17 janvier 2026
Noté 5 sur 5 étoiles

I decided last minute to find a…

I decided last minute to find a dinosaur cake for my 19 year old son! And this cake did not disappoint, he loved it, and it tasted great. We bought the 1 layer version and it managed to feed lots of us. I would buy this again.
The order, the pick up was very easy…

16 janvier 2026
Noté 5 sur 5 étoiles

Would definitely buy again

I ordered a Victoria sponge naked cake for a birthday celebration. The cake looked and tasted delicious and everyone commented that it was just like a homemade sponge cake. It wasn’t too sweet as it didn’t have loads of butter cream and the fruit on top was fresh. I would definitely buy again, very happy customer.

6 janvier 2026
Noté 5 sur 5 étoiles

Simply the best!!

Simply the best!!
Beautiful cake for my daughter’s birthday & tasted incredible!!
It’s my third time at Lola’s for other cakes and honestly always the best taste and so easy to order
Would recommend 100%

9 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

While we appreciate Lola's cakes

While we appreciate Lola's cakes, we found this particular order to be somewhat dry, resulting in a slower consumption compared to our previous experiences.

31 décembre 2025
Noté 2 sur 5 étoiles

Terrible customer service at bluewater…

Terrible customer service at bluewater store. I asked to purchase 2 cupcake box for £7.90. I picked the chocolate indulgence and the cinnamon cupcake. I was overcharged and paid £8.95. I questioned this and the staff said the cinammon cupcake was £5. I said I asked for 2 cupcake for £7.90 and was not told the cinnamon cupcake was not included. The worker rudely pointed at the sign saying it is £5 ‘read the sign properly’. I said the sign does not state a price, that is not my fault. The worker said there’s nothing she can do and that it’s tough luck. I also took a photo of the sign showing there was no £5 price displayed. Very disappointed

6 janvier 2026
Logo de Lola's - Lola's Bluewater

Réponse de Lola's - Lola's Bluewater

Hello,

Thank you for taking the time to let us know about your experience at Bluewater.

I am so sorry about the signage causing confusion.

Our Chocolate Pistachio and Cinnamon Cupcake are both premium cupcakes due to their decorations on top, they cost £5 each compared to the £3.95 other options.

We will send this onto the Senior Management at the store to review the signage for the future and understand how to make this more clear for customers.

Have a great rest of the day.

Best wishes,

Alice

Noté 5 sur 5 étoiles

Great experience!!

Great experience! Easy to order and looked and tasted of high quality. Easy to collect, collected at Bluewater and the lady was informative and kind. My boyfriend loved the cake and it tasted delicious!! Will definitely be buying again

20 décembre 2025

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