Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Voir plus
Établissement
Changer d'établissementMall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB
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It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Voir plus
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Lola's Bromley
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Royaume-Uni
- +44208 464 2732
4,7
Excellent
662 avis
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Lovely colorful sweet soft cake
Lovely colorful sweet soft cake, ideal for a birthday with hand iced message.
21 décembre 2024
Salted Caramel experience
Ordering the birthday cake was very easy to do, the staff very really helpful.
When the cake was ready for collection we were given the cake in a nicely presented box and strong bag.
The salted caramel cake was incredibly moist and with flavour, definitely has our new favourite flavour from Lola’s
11 décembre 2024
Beautiful cake exceptional taste would…
Beautiful cake exceptional taste would definitely recommend and continue coming here.
15 décembre 2024
Cake was delicious
Cake was delicious. Order arrived on time. Name was misspelled but that's due to my unclear hand writing.
4 décembre 2024
Chocolate Heaven Cake
Lovely cake. Thick chocolate. Cake was delicious. Would order again.
6 décembre 2024
First-time Customer
As a first-time customer, I visited Lola's outlet store in Bromley - The Glades Shopping Centre to place my order. It was a birthday cake for my daughter, and we selected the "Sponge Cake: Cookies and Cream." The cake's taste, texture, and decorative presentation were brilliant. Everyone loved it! The lady who served me seemed very knowledgeable and helpful. The service was excellent and smooth, from placing the order to collection. The cake was packed in a strong and well-presented cardboard box to provide extra protection during transportation. Overall, I am a very happy customer and will shop again. Finally, we've found our cake store, thank you Lola's Cupcakes!
8 décembre 2024
Service was great at Bromley
Service was great at Bromley
Cake was lovely looked nice tasted even better
8 décembre 2024
The cupcakes were very delicious
The cupcakes were very delicious. We enjoyed them very much.
We always buy our cakes and cupcakes from Lola’s and we are never disappointed.
8 décembre 2024
Great service
We had ordered a cake to pick up but it hadn't been delivered to the store yet. Completely my fault as I hadn't read the timings right. However, there was a similar cake on the counter and the lady asked if I wanted that one instead, then she could replace it with the one I had ordered. This was a great idea and helped me out. Great initiative from her. She was so friendly and really helpful.
28 novembre 2024
Quality and taste that never…
Quality and taste that never disappoints. Lola’s cupcake is our go to cake shop to celebrate all the birthdays/ anniversary in my family .
12 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
This is my first time complaining after…
This is my first time complaining after being a customer of Lola’s Cupcakes for a while, and purchasing at least 4 birthday cakes every year. The cake I ordered this time looked great, but was extremely dry and hard to eat. Also being chocolate, I expected a real rich and strong chocolate flavour but it lacked depth and taste unfortunately.
14 novembre 2024
Réponse de Lola's - Lola's Bromley
Hello Raj,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent order, I can assure you that everything is made fresh to order but I will pass this feedback onto our bakery.
Our cakes do need to be left at room temperature for at least 2 hours before serving to give them a chance to warm up , otherwise they can appear a little hard.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Faultless!
I ordered the superhero cake online for my son’s birthday . The process was quick and easy to for ordering and collection and the final product was exactly as shown on the website. The cake tasted great and stayed soft for days. My son loved it! I every birthday cake from Lola’s so definitely recommend!
25 octobre 2024
The cake was very tasty
The cake was very tasty, the sweetness was just right. The lady who served me was amazing, very friendly and quick service. I would order online again
26 octobre 2024
The server was very helpful before this…
The server was very helpful before this visit and was very accommodating making this visit what I required.
23 octobre 2024
Love Red Velvet cake
15 octobre 2024
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