I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Voir plus
Établissement
Changer d'établissementVictoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB
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Lisez les avis des autres
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Voir plus
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Voir plus
The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Lola's Victoria
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Royaume-Uni
- +44207821 8080
4,6
Excellent
323 avis
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Perfectly made
The cake was perfectly decorated for my gender reveal and it was tasty. I was pleasantly surprised with how well they wrote my Spanish message on the cake as well.
21 juillet 2025
Delicious cheesecakes!
Order and collection went so smoothly.
The mix of mini cheesecakes was great, so tasty and delicious, all my guests loved it! Not my first time ordering from Lola's and I would recommend it to everyone!
15 juillet 2025
Consistently baking delicious cakes…
Consistently baking delicious cakes that look great. I’ve never had a bad one. This time it was the Eton Mess cake for a special birthday and everyone loved it.
22 juin 2025
The ladies @ Victoria Lola cake shop…
The ladies @ Victoria Lola cake shop were very nice. They helped me to place the order online. They were very polite & helpful.
20 juin 2025
Amazing and delicious
Amazing and delicious! The two tier sweet treat cake was the hit of the party!!!
8 juin 2025
Delicious and Great Value!
Beautiful cake, all colleagues said it was one of the most delicious, light cakes they had tasted. We chose a large chocolate and raspberry cake. Worth the price, you would pay double at an independent!
13 juin 2025
Amazing unicorn cake
Amazing unicorn cake my daughter love it and it was so soft an delicious...
11 mai 2025
Delicious chocolate and raspberry cake
Staff was lovely, the cake was delicious and fresh.
16 mai 2025
Good
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the cake. Overall 10/10 should do some rewards programme tho or discount I come here a lot.
17 avril 2025
Absolutely amazing customer service
Absolutely amazing customer service, and cake was yummy!
13 avril 2025
Easy to order, collect and GREAT cake!
Clear instructions for easy online ordering, convenient collection, and amazing quality cake!
10 mars 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I have been ordering my cakes from lola…
I have been ordering my cakes from lola for years and have always been happy with my purchase. My birthday was last week so I ordered my cake on 25th February to pick up on 1st March, It cost £75. I went on their website to order the identical cake for my partner and it says £80. Why has it gone up by £5 so quickly?.
21 février 2025
Réponse de Lola's - Lola's Victoria
Hello Jenny,
Thank you for taking the time to leave this review.
Sadly due to rising ingredients and production costs we have slightly increased our prices recently, this is to ensure we can continue to offer the best quality items and service.
I will pass your feedback onto our team.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Vegan cake delicious like the other…
Vegan cake delicious like the other cakes I have bought so far
2 mars 2025
Old member
Was a member over a year and now with new website they have lost my account and when I went to get free birthday cake they denied request as they said I’m not a memeber even though I showed them proof.
Very disappointed and wasted a trip because of this.
P.S. yes I was a love club member but they cannot find my account.
4 mars 2025
Avis spontané
Réponse de Lola's - Lola's Victoria
Hello,
Thank you for taking the time to leave us a review.
I am sorry about this, and understand your disappointment.
We have moved over to a new website, and if you log in there you will be sent a link to reactivate your account. Please note that an online account with the current website is not a Love Club membership. Love Club membership is available by joining in store or on the new website, www.lolas.co.uk
If you would like to discuss this please get in touch on hello@lolascupcakes.com where we would be happy to look into this further.
Kind regards,
Chrissy
Amazing cake!
The quality and taste of the cake is so good. Loved it so much and shared it with my friends and family, I love all their flavours especially the red velvet and caramel biscuits. Repeat customer always and try to get a cupcake or treat whenever I can, however I wish it was closer to me
14 février 2025
my kids really enjoyed thank you so much
29 janvier 2025
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