Purchased a boho lanyard as a gift and its lovely. Despite me putting the wrong delivery address on my order, a quick email and everything was sorted. Order process was easy, packaged lovely and deliv... Voir plus
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Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys... Voir plus
Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refu... Voir plus
Bought a gorgeous cross-body bag for work. I work in events and need access to my phone at all times. Great to be able to slot in a credit card or room key too. Design has been well thought o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Lonestar of London offers you a range of cross body phone case bags, the perfect solution to a busy life. With the option to select from a range of bags and a variety of interchangeable straps, key rings and wristlets, you can define your own style. Practicality is not forgotten, with space for cards, cash and keys, simply pick up your bag and head out of the door to face your day. The epitome of ‘Style on the move’.
Coordonnées de contact
Lonestar Suite, Smartbase, Aviation Park, Target Road, East Parley, BH23 6NW, Christhchurch, Royaume-Uni
- Annabel@lonestaroflondon.com
- lonestaroflondon.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent company and product
I was so pleased I came across this site and ordered a phone case and leather strap
for my mobile - to be able to wear it like a handbag and be totally hands free is amazing . I also received a wrist strap let and a key ring as very welcome extras . The product is of a high quality and I love that it has a pocket to carry my credit card as well . Customer services is exceptional and I was sent regular communications about my order which arrived within a few days of ordering . I made a mistake in my order and customer services rectified this at no extra cost for me - I was really amazed by this as it incurred postage charges that were not passed on to me . I would 100 plus per cent recomend this site to family and friends . Several people have stopped me to ask where I purchased this phone case and handbag strap . I am exceptionally happy with my order .
Nice touch
Excellent service and loved the extra gifts given. Much appreciated and a nice touch.
Love my new strap for a different …
Love my new strap for a different phone holder, completely transforms the case
Lovely but tight card holder
I love the product but it’s a real struggle to get just one credit card in and out . I wish this could hold two or three and still keep its streamline. It’s a lovely case and strap.
I do love it though !
Fabulous!!!
Great communication, website easy to navigate, quick delivery and fabulously packed !
Excellent customer service
Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refunded for that same day. Only niggle is the card holder on the back is very stiff and I ended up talking the cover off to get card out! Hopefully this will soften up with use.
Excellent quality and quick delivery
A very quick delivery time, excellent quality of goods (I bought a phone case) and some great add ons
Beautiful packaging and excellent…
Beautiful packaging and excellent personalised service- couldn’t be happier!
Great service
Fantastic quality strap. Delivery was informative and speedy and the packaging was perfect!
The delivery and service was excellent
The delivery and service was excellent. The quality of the phone case and straps are beautiful. Very happy x
The long strap and the wristlets are…
The long strap and the wristlets are not real leather and it advertises as premium quality leather

Réponse de Lonestar of London
A great experience and got a little…
A great experience and got a little freebie which was a nice touch an amazing product.
Excellent quality product
Excellent quality product, and I love the options for using the phone case in different ways. Loved the customer service and personalised receipt which all adds that little bit of extra value and service.
Amazing service and and a beautiful…
Amazing service and and a beautiful product delivered with a personal message and a lovely gift which was a welcomed surprise xx
Excellent company to deal with
Customer service excellent. Purchase was wrapped beautifully, lovely handwritten note included. Quality of product is good. Will buy again.
I found the customer service excellent
I found the customer service excellent, efficient and quick.
The bag is exactly what was advertised.
Absolutely lovely phone bag
Absolutely lovely phone bag. Extra strap gorgeous and really appreciated the letting gift too x x x
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