Longevitybox Avis 

I ordered a supplement, got a confirmation email and they never sent it. I’ve just had to get in contact with them to see why and they said they don’t have my address. It’s poor service to have not picked that up in the system and reached out. Instead they were just going to take my money and not send me the product I paid for.

I’ve upgraded my review from one to four stars.

The Founder of Longevity called me shortly after leaving the feedback. He was very apologetic and refunded the additional amount soon after our conversation. He is going to look into the misleading website landing pages.

Such a quick, proactive and helpful response to a complaint deserves recognition.

For my original review, see below.
Wish I’d checked here first! I ordered NMNH through the website and when I’d been returned to the confirmation page it said I’d qualified for an offer. I assumed this was because it was my first order, so I clicked to complete the order. Then it went to another page with an even lower price. I was confused, so checked my PayPal account to see I’d been charged twice! Once for the original price, once for the offer price.

I’ve put a complaint in with PayPal to hopefully get the second payment refunded.

I can only assume this is very underhand practice by the company to con people into buying more (very expensive) products than they want. Very disappointed and won’t be using this company again.

Horrible or frankly non-existent service. 2 orders never arrived, I followed up multiple times: sent 3 emails - no response whatsoever. Called customer service, different day, different times - always just goes to voice mail, which appears to be unattended as I left multiple messages and nobody bothered to get back. Impossible to hear back and get the problem sorted. I will call my credit card company and get the charges reversed as it seems this company is unable to get a basic customer service right. Never saw the product (paid over 140 quid for 2 orders!!), never got a response but keeping getting spammy emails with useless information from the founder. Avoid at all costs.

I bought an item from this company and then had the offer (click on) "apply discount code its not to late" did then and had a another item added to my purchase. I could not remove the item. No mention of add discount to a second item was made. When clicking on their email to reply the text you write comes up in microscopic text ! I requested the item was removed but this was not acted upon. When the two items arrived I was then offered a return of the second item.
the company is all social media upload a photo to instagram and get a free gift, subscribe and save, buy 3 get discount, buy 4 get discount buy 5 get discount, bundle ..... not the type of company I want to deal with, I prefer straight forward.

The CEO contacted me personally to apologise for a lost delivery and as well as giving me the refund they send me the replacement free of charge. Wow! That's an unbeatable customer service!
I will become a loyal customer.
Thank you!

Quick Delivery, 38 hrs from order. Nmnh very happy with the product. I feel great.

Really love this product, keeps me feeling calm and balanced

I’ve been waiting a month for my product. Tracking even stopped. They said they would look into it. Nothing!! I’m out $88.
Run for the hills

I love this supplement as it helps with my sugar cravings. It's got everything I need to aid in me losing some extra pounds put on at Xmas, which saves a small fortune. Delivery is also quick.

This stuff is really great. My whole family are now talking supergreens. The one thing we all agree on is we feel a lot more focused throughout the day. It tastes great and with just two scoops a day it's taking care of our longevity goals.

Great service and a very good worthwhile supplement !

Great taste and it's also great knowing it's providing me with the vitamins I need!!

I started taking magnesium 3 weeks ago. I do work on nights. I have noticed that, the quality of my sleep is batter, I fall asleep quicker and my sleep is better. I have more energy in the morning and I feel rested. I will definitely continue taking magnesium

Excellent combination of 'ingredients' to improve health, thank you!

Haven't been taking long enough to notice effect but I'm hoping it's working well ..

Just started taking the supplements, glad it is in a capsule, easy to open and mix with food.

Really helps works in conjunction with Sea Buckthorn for my dry eyes post contract surgery.

Really love this product, keeps me feeling calm and balanced

Ordered a ridiculously expensive NAD test, only to find out that there is no return postage included and that you have to ship back to the USA. Another cost on an already expensive test. Recommend using Medichecks instead for testing.