Looplaboratories Avis 

96
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased the LED Loop Lasso as a Christmas present for my son. The toy is very well made, came with multiple color lasso’s and most importantly, it’s rechargeable! There was a minor incident with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were a little worried this would be another online disappointment advertised using fake AI videos. Such a relief to start up the Loop Lasso and watch it perform just like in the videos! Tons of mes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A friend lost a piece of the toy that rendered it unusable. Instead of making me purchase a whole new product, the brand simply sent me a new piece! All responses were professional, timely, and kind.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I spent over $3,000 on multiple orders from this company. Some items were ordered on November 26th, and it has now been 16 days — I still have not received them. Several other items were delivere... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets pour enfants

Écrit par l'entreprise

Loop Laboratories is at the forefront of modern innovation, born from a passion to inspire joy and creativity during the global pandemic. Our brand combines exceptional engineering with cutting-edge technology to create a diverse range of tech-driven toys that spark curiosity and playful learning.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(96)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stands by their Guarantee

The website for Loop Lasso specifies a "100% Moneyback Guarantee"...and apparently, they mean it. The loop lasso was not my cup of tea, nor did it hold the interest of my kids. Look at the videos of the tricks and you can get a pretty good idea of the toy. Still, with the guarantee, I thought I would give it a try. I ended up emailing Loop Lasso that we didn't like the toys and they did in fact stand by their guarantee for my two lassos, and even added on the money I spent for extra loops, which I did not expect. So, great customer service.

23 janvier 2025
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Not every toy is for everyone, and that’s okay! We’re glad we could honor our guarantee and make the process smooth for you. Thanks for your honest review!

Noté 5 sur 5 étoiles

Simple and so much fun

Simple and so much fun! I don’t understand it so it must be magic. We are entertained and so are the kids. We have watched all of the great videos on the website re-creating the tricks. What a great toy. This will be my go to gift for the never-ending birthday parties.

25 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thank you for making Loop Lasso your go-to gift! 🎉 We're thrilled it's been a hit with everyone, and we hope you keep having magical fun with it.

Noté 5 sur 5 étoiles

Great company

Great company! We received their product as a gift but it was missing a part. I contacted them and they promptly sent me the part without forcing me to ask the gift giver for the receipt, etc. can’t wait to use it!

13 janvier 2025
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thank you for sharing your experience! 🎁 We're so glad we could help get everything sorted quickly. Enjoy the Loop Lasso—it’s going to be so much fun!

Noté 1 sur 5 étoiles

LOWEST quality

LOWEST quality. save your money
this EXPENSIVE loop stringy thing is just such a LOW quality and the string is tangaling from the 3rd use.
it came as a dropship from china and the low quality shows it.

Save your money.
DO NOT BUY

24 novembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

We’re sorry to hear the product isn’t working as expected. It can take a little practice to get the hang of it! We’ve shared some video instructions to help. If you have more questions, feel free to reach out—we’re happy to assist!

Noté 5 sur 5 étoiles

I love Loop Lassos!

I thought the Loop Lassos would be fun and interesting because of videos I’d seen online. The information I read was clearly stated and convinced me this exciting product was more than a toy. So I ordered 3 LL’s for teen and tween grandchildren. Turns out I was right! The LL’s were a huge hit — for our whole family!! In fact I’ve ordered more for the kids’ dads, who were also intrigued — and one for myself, too!!

22 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Your review made our day! 🥳 It’s amazing to hear how much your family loves the Loop Lassos. We’re glad they’ve been a hit with everyone, from kids to adults. Have fun!

Noté 5 sur 5 étoiles

Great customer service for a small…

Great customer service for a small company just starting out. Keep it up! Great product too! My grandchildren love playing with them!

30 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thanks for the kind words! We're so glad your grandkids are having a blast with the Loop Lasso, and we’re always here to help make things right. 😊 Keep enjoying the fun!

Noté 5 sur 5 étoiles

Great company

Great company. I had an issue with my product, they warrantied it and on we go with our lives. Thank you!

3 janvier 2025
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thank you for giving us the chance to fix things quickly. Here’s to endless fun and awesome loops! 🌟

Noté 4 sur 5 étoiles

Fun, Engaging and good support from Company

Bought 4 for Christmas, kids are having a lot of fun, it is definitely a skill toy so kids that are not into learning new things may not enjoy this (although all kids should be encouraged and pushed to learn new things).

Unfortunately, one of them stop working after like 45 minutes, I contacted customer support, they were helpful and responsive, and my replacement unit is on the way.

I recommend the product and company.

25 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Appreciate your patience and support! It’s great to hear the kids are loving their Loop Lassos, and we’re happy we could get the replacement sorted. Have a good time! 🎉

Noté 5 sur 5 étoiles

Replacement for faulty device

My brother bought two loop lasso's for my kids and noticed one of the lights were staying on one of them. Emailed the company and got a response very quick and quickly started the process of replacing the faulty one at no charge. Very pleased with the quick response! Great product and great customer service! Fun for kids but also fun for adults! Highly recommend the Loop Lasso!

2 janvier 2025
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thanks for sharing your experience! We're so glad we could get that replacement sorted for you. 😊 Have fun—it’s what we’re all about! 🎉

Noté 5 sur 5 étoiles

Didn’t work company sending replacement at no charge

We purchased 3 Loop Lasso Nanos for our kids for Christmas. Unfortunately, one of them did not work out of the box. I reached out to the company and they are sending us a new one at no charge. I sincerely appreciate their help and the replacement. The kids are having so much fun with the other 2, these things are so awesome! Great product, great company!

25 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Appreciate your patience and support! It’s great to hear the kids are loving their Loop Lassos, and we’re happy we could get the replacement on its way. Have a good time! 🎉

Noté 5 sur 5 étoiles

This was the biggest hit of Christmas

This was the biggest hit of Christmas! Not only did the kids love their Lasso Loops, but the adults LOVED playing with them! And the company backs their product 100% and responds to ANY questions right away!!! I will be buying more of these!!!!

25 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thank you for the glowing review! 🌟 We're thrilled the Loop Lasso was such a hit with both kids and adults! 🎉 Knowing it brought joy to your holiday makes our day. We're always here if you need us! 😊🎁

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! They are very responsive to the emails and questions. My 3 boys lived this so much and we will purchase more asap!

27 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Love hearing how much your boys enjoy it! 🎉 Thank you for your feedback!

Noté 5 sur 5 étoiles

I bought one for my 10-year-old…

I bought one for my 10-year-old grandson for Christmas. He absolutely loves it, as well as all the adults! Then my 16-year-old grandson said oh I wish I would’ve gotten one of those. I laughed and told him I would buy him one so I currently have one ordered. Thank you for this great product. It’s really amazing

25 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Thank you for sharing such a sweet story! ❤️ We love hearing how much your grandsons (and the adults too!) are enjoying the Loop Lasso. 🎁 It’s awesome that your 16-year-old will have one soon—let the fun continue! If you ever need help, we're here for you. 😊

Noté 5 sur 5 étoiles

I received my order and ordered 6 units…

I received my order and ordered 6 units but only received 5 . After contacting the company I have received quick response and they have responded to my query and said that they will look into my issue immediately and will update the matter as soon as possible and will update accordingly! I appreciate the patience and understanding with the quick resolution to resolve my complaint. Thank you and at this time I am able to offer a 5 star review based on the information I received from your company. Thank you very much for your understanding and support.

23 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

We appreciate your kind words and patience while we resolved the issue! 😊 Thanks for trusting us—we’re here to help anytime!

Noté 5 sur 5 étoiles

Great customer service and support

Great customer service and support. Company responds immediately to questions and concerns.

18 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

We're glad to be of assistance to you! Thank you for sharing your feedback here! :)

Noté 1 sur 5 étoiles

Ordered 4

Ordered 4
Received 1
Sent picture of packaging
Got reply for picture
Got message they were sending the rest of order
Now they say I haven’t helped

1 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

We're so sorry to hear about your initial experience and understand your frustration. We're glad we could resolve this and send the missing units your way. 💌 Since we've confirmed that you received them via email, we hope you're now enjoying your order to the fullest! If there's anything else we can assist you with, please don’t hesitate to reach out—we're here to help. 😊

Noté 5 sur 5 étoiles

Items arrived as promised

Items arrived as promised. I bought two loop lassos for my twin granddaughters and I know they are going to love them. The company offers videos to teach different moves and I think that is great! I’ll be showing them to the girls. Great Christmas gifts!
Jo K.

9 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

So thoughtful of you to get them something fun and interactive! 🌟 Hope they enjoy the Loop Lassos and the tutorial videos!

Noté 5 sur 5 étoiles

Great visual for teaching

I used it with my Bible class about God’s energetic Spirit around us. I enjoy bringing visual effects in when I do my lessons about different topics and this worked well. I will also be doing a book reading for children about a whale in the ocean and it will be great to use this to show the waves in the ocean. I love special effects and I am looking forward to using Looplasso in many ways in the future.

11 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Love how you’re using Loop Lasso to connect with your class! 🌟 Wishing you many more creative moments ahead.

Noté 4 sur 5 étoiles

The product is great It is fun and buy…

The product is great It is fun and buy for me and and for Christmas present
The only is that you need some practice in order to no mix the lace and reason I put a 4 star besides 5 is maybe they need to explain better when it is a international delivery that can take longer that expected

12 décembre 2024
Avis spontané
Logo de Looplaboratories

Réponse de Looplaboratories

Appreciate your review! It’s awesome to hear you’re enjoying the Loop Lasso and gifting it to others. 🎄 We'll work on improving clarity around international shipping times. Thanks for the tip.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus