Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

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Noté 5 sur 5 étoiles

Had a problem with a leather strap. One sent out but lost in transit. Unfortunately email system to customer services doesn't work to well with follow up emails. (Something to do with showing the issu... Voir plus

Noté 5 sur 5 étoiles

We are from South Africa. My son purchased his beautifully crafted watch at the end of January 2019. We could not locate it with tracking. Andrew Smith responded rapidly with detailed tracking fro... Voir plus

Noté 1 sur 5 étoiles

I have been waiting Three weeks on my order. Constantly chasing this however the customer service team is extremely bad. No reassurance given to me it is me who has to chase this every day. Not sure i... Voir plus

Noté 1 sur 5 étoiles

I bought a tan gun metal chrono looked great when it arrived but trying chrono the watch was faulty ! Thought no problem 2 year warranty . No direct Phone number and e mail that automatically respo... Voir plus

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2,5

Bas

TrustScore 2.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Chrono Gunmetal Tan

Comfy and a great design. I’ve only just started wearing watches again as things do my head in on my wrist. The design I have flashed up on Facebook and I really liked it.

Definitely buy another one from these. Highly recommend.

7 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Bolt Rose Gold

Ich kann sagen das ich sehr zufrieden bin mit dem Kundenservice. Und die Qualität der bolt Rose Gold ist top die Uhr könnte sogar mehr kosten.. Sehr fein verarbeitet wirklich top. In nur wenigen Tagen hatte ich sie.. Ich würde sogar noch eine kaufen..

24 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Bought a watch and less than a year…

Bought a watch and less than a year later it went wrong but without hesitation Katie Ann at Lord Timepiece dealt with my problem straight away and efficiently. Sent me a replacement and paid for my shipping to send old one back with no hassle. Honestly great company to deal with! Well done!

30 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Andrew was a great help

Andrew was a great help, I had a slight hiccup which was to do with the delivery and nothing g to do with the company and he came back straight away to help have it resolved.

My partner also loves his watch which is always a bonus!

Thank you!

18 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Andrew was super helpful

Andrew was super helpful, checked for stock of a watch that had gone out of stock and arranged for next day delivery for me. I would definitely recommend this company great customer service superb products

17 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Customer Centricity

We are from South Africa. My son purchased his beautifully crafted watch at the end of January 2019. We could not locate it with tracking.
Andrew Smith responded rapidly with detailed tracking from his side. We picked up the watch the very next day.
Thank you Andrew for your excellent customer service.
Kindest regards
Angela van Vooren and Leaveil Jacks

3 mai 2019
Avis spontané
Noté 4 sur 5 étoiles

Had issues but eventually got them sorted.

Initially I received a faulty watch. After getting in contact Katie Ann was extremely helpful and got the issue delt with very quickly! It’s a lovely looking watch and well priced, if all transactions go that well I would definitely order again.

Thank you again Katie Ann for all your help!

12 février 2019
Avis spontané
Noté 5 sur 5 étoiles

CHRONO BLACK GOLD

5 stars because they are very good, the courier has created some difficulties in the process, but they have always been available and have solved the problem in no time.

21 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

After sales second to none

Paul facer
I telephoned and left a message for someone to call me back I waited some 4or5 hours for a call back but it did not happen. I went on there website and emailed saying I was unhappy that nobody had bothered to call me back and would someone please return my email, well within minutes I received a email from Andrew Smith who explained that they were having problems with the telephones and was very sorry. I explained that I had a problem with my watch and straight away he emailed me back saying to return the watch via tracked postage which I said via Royal Mail at 16.55 hrs same day by 11.45am the following day I received a email from Andrew to say they had received my watch and they had dispatched a new watch for me.
I can honestly say that from a bad start to the end service the after sales team are amazing and certainly out there customer first well done Andrew you are a credit to Lord Timepieces
Paul Facer

18 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Chromo gunmetal mens timepiece

I brought the chromo gunmetal for my partner for Christmas he hasn't seen it yet but I know 110% he will love it, What a lovely piece. Really happy fast delivery too.
Thankyou

10 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Have bought a watch for my son”s Xmas…

Have bought a watch for my son”s Xmas present so haven’t yet had the watch for anytime however; if the wonderful box it arrived in is an indication of the quality of the product then it will be fabulous. Great presentation and definitely delivers the WOW factor. The watch looks amazing. I can’t wait to see my son”s reaction when he opens it. Great effort well done

4 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service........

Delighted with the service - returned watch for repair, and it was exchanged within days with no hassle whatsoever.
Have purchased four watches from them to date - great styling and amazing value.

12 novembre 2018
Avis spontané

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