Ordered 30 Romana vases. Website promotes 2-4 day UK Mainland delivery. It's been two weeks and still no delivery. I've emailed them on several occasions without response and the phone number doesn't... Voir plus
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Items not received, no answer on phone line trying on multiple days. I left voicemails, emails and contacted via Facebook messenger. They called to inform me that items still not dispatched as not all... Voir plus
Very slow delivery, far outside of advertised shipping estimates. I did get a response when I emailed in, which is better than some companies. The curtains are incredibly thin, single layer with n... Voir plus
L'entreprise a répondu
Paid for a fish bowl 2 weeks ago and hasn’t arrived. Ignored my emails, never once answered the phone. In response to this, the comapny director personally contacted me and arranged a next day del... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We supply ethical and sustainable home interiors and furniture.
Coordonnées de contact
Royaume-Uni
- max@lostland.co.uk
- lostland.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
item not arrived
Didn’t receive my order, zero response
I have t received my order and I have no response to the many messages and email sent. I will be putting this into the hands of the bank to recover my money
Never received the order after more…
Never received the order after more than 1 month of ordering.
Order never arrived
Order never arrived. No replies to emails. Looks like shop has since closed. Have requested refund through card issuer.
Is this company a scam?
This is the second order I have placed and still not received, one in March and one last week. It’s not even been dispatched. I have emailed and rang - the phone line goes dead. DO NOT PLACE AN ORDER WITH THIS COMPANY.
scam?
No update, no item, no response to emails, no answer to phone calls. Pretty sure this company is a scam
Don’t know why I didn’t read the reviews!
Don’t know why I didn’t read the reviews first 😩 But they had what I needed so presumed I would receive the items bought but sadly not and no response at all. Shame
Items never turned up
Items never turned up . Impossible to get hold of them. The phone number provided on the website is fake. Avoid!!!
Stay away!!
Still awaiting refund after being promised by both Fiona and Max. Ordered a simple planter and was never delivered. After several excuses, I was offered a refund. I still haven't received any money back.
SCAM COMPANY!!
I have not received my order
I have not received my order. I have emailed 2 different email accounts regarding this and have not received a response or refund.
I purchased 16 Valentia Candlestick.
I purchased 16 Valentia Candlestick - Clear Glass (23cm) and £120.84 on 23/06/24 for my son's wedding. It said UK mainland would take 4 days. I have heard nothing from them since I paid. This will ruined my son's wedding!
Never got my order and have had no…
Never got my order and have had no response from the company.
BEWARE!
BEWARE! I paid for multiple items, never received them, tried to contact seller in multiple ways, no response. I had to contact my bank to get refunded.
Before I rate your service
Before I rate your service, I haven't received my purchases that I have paid for. Can someone let me know when I should expect delivery?
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