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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Selena Turtleneck Sweater from Lotilie exceeded my expectations. It fits snugly without feeling tight and keeps me comfortable all day. The design feels polished and effortless. I'm really impress... Voir plus

Noté 5 sur 5 étoiles

My experience with Lotilie was great. The Solara silk blouse and pants set feels luxurious and looks elegant on. I have worn it many times already and always feel confident. Happy customer!

L'entreprise a répondu

Noté 1 sur 5 étoiles

The company did not disclose anywhere that they are Chinese. They claim to be Australian but I did find a Lithuanian connection. They claim it is easy to return items. As the quality was inferior, it... Voir plus

Noté 5 sur 5 étoiles

I ordered a pair of leather flats, and they are so comfortable. The materials is flexible, so they didn't need any breaking in. Delivery was quick, and the packaging kept them safe. I will definitely... Voir plus


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

The swimsuits fits nicely and feels…

The swimsuits fits nicely and feels sturdy. I appreciate that the material doesn't feel cheap. Packaging was simple but neat. Overall, I'm happy with my purchase and would consider ordering again.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow!

Wow! I can't get over how comfy my FREY Winter Boots are! They keep my feet toasty and dry during icy mornings, with excellent traction on slippery surfaces. Looks stylish and dependable.

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Chinese not Australian…polyester not linen! …

The company did not disclose anywhere that they are Chinese. They claim to be Australian but I did find a Lithuanian connection. They claim it is easy to return items. As the quality was inferior, it was 100% polyester (advertised as linen) and it was not a good fit so I wanted to return it. I was told I would need to mail it to China at cost of “$30-40”! Then they offered 25% refund and keep the item. Then they said they didn’t receive the photo I sent of the item. Then they said their PayPal was down! I figured they just wanted me to disappear. Finally I got the inadequate refund. Definitely an unreliable company.

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM!

SCAM!
Never ever but from this website. I’ve purchased a coat from Italian based online shop, a parcel arrived after a month! from China. After my emails to get a refund, they’ve providing me a wrong! address in Cina to send the item back and cover all the costs. It’s a fraud guys. My parcel would have never reached a non existing destination in Cina.
Shame on you

24 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I received my order but the items were… not what I thought I was ordering!

I received my order but the items were nothing like I thought I was buying! The tops were meant to be 100% cotton but were only 35% the rest was 75% polyester! The material was nothing like the picture & the colours weren’t either! I emailed alerting them to this & was told that I could get a 30% store credit & keep the items … they state that they give 100% refund on their website but after emailing more they said that I had to send back to China instead of Australia at my expense but warned me that there was a chance that the parcel could get lost in the mail! This is totally false advertising & is illegal … I did not get what I paid for nor a refund! This company advertised itself as Australian but is clearly all from China! Shame on you guys! Buyers beware!

Ok Lotile … what are you going to do about it? I would like a refund please!? I emailed again recently & there has just been silence!

1 décembre 2025
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Karen,

We sincerely apologize for your disappointing experience. You're absolutely right that the product description should have been clearer about the fabric composition, and we're reviewing all our listings to prevent this happening again.

We understand the frustration with international returns, and the store credit offer wasn't meant to avoid giving you a proper resolution.

Thank you for bringing this to our attention - your feedback helps us improve.

Warm regards,
The Lotilie Team

Noté 5 sur 5 étoiles

I got the oversized waves hoodie

I got the oversized waves hoodie, and it is super comfortable. The material is soft but a little thinner than it looked in the photo. Still, I wear it all the time around the house.

5 janvier 2026
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Hazel,

Thank you for your review! We're so glad to hear you're getting lots of wear out of the waves hoodie and that it's comfortable for lounging at home.

We appreciate your feedback about the material thickness - it helps us know what to clarify in our product details.

Thanks for choosing Lotilie!

Best regards,
The Lotilie Team

Noté 5 sur 5 étoiles

My sandals from Lotilie are really…

My sandals from Lotilie are really fashionable and comfortable. They match the photos on the site and go well with many outfits. Thank you!

4 janvier 2026
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Sienna,

Thank you so much for the lovely review! We're delighted to hear the sandals matched your expectations and that you're enjoying styling them with different outfits.

We really appreciate you taking the time to share your positive experience!

Best regards,
The Lotilie Team

Noté 5 sur 5 étoiles

My experience with Lotilie was great

My experience with Lotilie was great. The Solara silk blouse and pants set feels luxurious and looks elegant on. I have worn it many times already and always feel confident. Happy customer!

2 janvier 2026
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Olivia,

We're thrilled to hear you're loving the Solara silk set! It's wonderful to know it makes you feel confident and that it's become a wardrobe staple for you.

Thank you for being such a happy customer and for sharing your experience with us!

Best regards,
The Lotilie Team

Noté 5 sur 5 étoiles

I love my Lotilie Floral Summer Dress…

I love my Lotilie Floral Summer Dress from Lotilie. It fits beautifully, feels soft, and looks stunning. I feel confident and happy with this purchase.

30 décembre 2025
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Freya,

Thank you for the wonderful review! We're so pleased the Floral Summer Dress fits beautifully and makes you feel confident.

It's feedback like this that makes our day. We appreciate you sharing your experience!

Best regards,
The Lotilie Team

Noté 5 sur 5 étoiles

When my Lotilie Oversized Waves Hoodie…

When my Lotilie Oversized Waves Hoodie arrived, I couldn't wait to wear it. The relaxed fit and cool wave print made casual days super chic. Loved it.

29 décembre 2025
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear Sophia,

Thank you for the great review! We love hearing that the Oversized Waves Hoodie brought some extra style to your casual wardrobe.

We're glad you're enjoying it and appreciate you taking the time to share!

Best regards,
The Lotilie Team

Noté 1 sur 5 étoiles

Cheap product, terrible experience

I purchased a hoodie , from the website photos and description and price thought i was purchasing a pink palm puff hoodie , when it arrived it was obviously an immitation, very cheap quality. Sizing did not match description either. I was very disappointed. I am only able to return at a cost to me despite misleading description and sizing on there website. And from other reviews which i wish i had read before buying, even if you do return it unlikely to get a refund! Will just sit in a warehouse in China. They also emailed with a warning of potential issues with returns not arriving!
Pricing very over inflated for cheap product. Refund policy terrible . Dont waste your money!

15 décembre 2025
Avis spontané
Logo de Lotilie

Réponse : Lotilie

Dear LWells,

We sincerely apologize that the hoodie didn't meet your expectations in terms of quality and sizing. We understand your disappointment and frustration.

We're reviewing our product descriptions and sizing information to ensure they accurately reflect what customers receive. Your feedback is valuable in helping us improve.

Thank you for taking the time to share your experience.
Best regards,
The Lotilie Team

Noté 5 sur 5 étoiles

The Selena Turtleneck Sweater from…

The Selena Turtleneck Sweater from Lotilie exceeded my expectations. It fits snugly without feeling tight and keeps me comfortable all day. The design feels polished and effortless. I'm really impressed with Lotillie's quality. Loved this purchse!

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Totally in love with the sandals I…

Totally in love with the sandals I ordered — they are chic, fit me well, and are just what I wanted. The checkout process was seamless, and I got a notification with tracking details the same day. For the discount price I got, I’m very pleased with the entire experience.

9 décembre 2025
Avis spontané

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