Ordered a signature necklace at fairly short notice, and as it was a more bespoke item I wasn’t sure whether it could be done in time. The staff were incredibly helpful, understood exactly what I... Voir plus
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Lisez les avis des autres
I was looking to buy 4 silver heart lockets & Love Silver had the exact lockets I’d hoped for. I ordered on line & the service was quick & easy. I received an email from Love Silver to see if I w... Voir plus
The people at LoveSilver go above and beyond with their customer service!!! The St Christopher pendant was exactly what I was after & fits perfectly on my chain. Delivery was quick so I would highly... Voir plus
Really wish I'd read the trust pilot reviews before purchasing my wife's birthday present. Bought a Sterling Silver Heart Disc Personalised Necklace with "silver upgrade", not cheap at all. Ex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
LoveSilver.com are manufacturers of fine personalised jewellery such as pendants, name necklaces, dog tags and bracelets, as well as making bespoke items.
Coordonnées de contact
Shenley Road 15, WD6 1AD, Royaume-Uni
- lovesilver.com
4,3
Excellent
162 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb company
It was a very easy process and prompt delivery of my bracelet. When ordering I made an error and was actually paying for two items which after sending a message my over payment was refunded to my bank. Contact with the company was quick and professional.
21 janvier 2026
Avis spontané
Réponse de LoveSilver
Thank you for your 5 star review regarding our products and service - it was a pleasure to assist :)
Absolutely Refreshingly good service …
Absolutely Refreshingly good customer service and communication
Great communication when I was concerned about delivery deadline - and they did not let me down - they managed to get the gift out engraved and ahead of schedule.
Really pleased with the gift and the service thank you- very happy to recommend this company
6 janvier 2026
Avis spontané
Réponse de LoveSilver
Thank you so much for your lovely 5 star review regarding our products and service, it is greatly appreciated :)
Fantastic service
Fantastic service from this company. Gorgeous necklace with my grandchildren’s names on, so delicate and good quality. Had an absolute nightmare with Royal Mail delivering to the wrong address and LoveSilvers customer service was second to none. Another necklace sent out immediately and communication was brilliant every step of the way. Will definitely be recommending to family and friends and would undoubtedly buy from them again myself. Absolutely great.
2 décembre 2025
Avis spontané
Réponse de LoveSilver
Thank you for your fantastic review. It was a pleasure to assist you, and we are so pleased to hear that you are happy with our products and service.
I made a mistake with my order
I made a mistake with my order, asked to change it and it was done. Great service.
1 décembre 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you - we are here to help our customers always, and thank you for your order!
Réponse de LoveSilver
Aaah thank you!!! 5 stars - always appreciated :)
Love my beautiful new silver infinity…
Love my beautiful new silver infinity bracelet!! Engraving was perfect. Buying more for Xmas presents! Thank you, from UK Somerset.
1 novembre 2025
Avis spontané
Chunky cool men's ID bracelet !!
Getting ready for Xmas. Just received the men's silver id bracelet, I live in Los Angeles, came super quick can't wait to give it to my boyfriend! I know he will LOVE it!
31 octobre 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you for leaving a 5 star review regarding our products and service - greatly appreciated :)
Locket and bead bracelet
I ordered a locket necklace and bead bracelet for my birthday. They have just arrived and I am absolutely over the moon. They are just beautiful I am so happy. The engraving is beautiful too. Definitely would recommend.
25 octobre 2025
Avis spontané
Réponse de LoveSilver
We are so pleased to hear how happy you are with our products and service, and thank you for the 5 star review :)
Great service
Quick delivery! Absolutely loved the quality. I contacted the seller for further information and was answered quickly. Delighted!
14 octobre 2025
Avis spontané
Réponse de LoveSilver
HI Martin, thank you for your 5 star review regarding our product and services and, a pleasure to help! :)
Perfect!
From start to finish ordering a beautiful locket for my sisters 40th birthday was so simple.
I contacted customer service regarding the engraving and they got back to me so quickly even providing me with a mock up of the lay out to ease my concerns. Not only that despite choosing free delivery knowing it would take some time to arrive, I ordered on the 21st … Kate at night and it arrived on the 24th midday! Beautifully packaged and just what was expected! I will definitely use this company again and will be recommending!
21 octobre 2025
Avis spontané
Réponse de LoveSilver
Hi Emma,
Thank you so much for your fantastic review! It was a pleasure to assist you. We always strive to provide the best possible service to our customers! Thanks again :)
Very impressed
I ordered an engraved necklace for my son for his 18th birthday. I needed to contact customer service about my order and found them to be super speedy and very friendly and helpful. The necklace arrived in 3 days and is gorgeous - I am so excited to give it to him on his birthday!
15 octobre 2025
Avis spontané
Réponse de LoveSilver
Hi Helen, thank you so much for your 5 star review, was a pleasure to help you! and happy to hear that you are pleased with our product and services :)
Perfect
Item received quicker than expected. Great quality for the price. Will order again :).
10 octobre 2025
Avis spontané
Réponse de LoveSilver
Hi,, thank you for taking the time to leave a 5star review - greatly appreciated :)
Really delighted with my gold name…
Really delighted with my gold name necklace .. beautiful quality, fast postage, would definitely buy from here again
11 septembre 2025
Avis spontané
Réponse de LoveSilver
Thank you so much for your wonderful 5-star review, we truly appreciate your kind comments regarding our products and service.
Saved by customer service
Due to a mistake on my part when ordering I wasn’t going to get my order on time. I emailed in a bit of a panic and they sorted out my order to be done straight away and sent to
me as a priority and it arrived in time. I was so grateful and it wasn’t too much trouble at all. The necklace is beautiful and a gift for my goddaughter and exactly what I wanted.
6 septembre 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you so much for your lovely review about our product and customer services - it was a pleasure to help!
Made another purchase for my sons…
Made another purchase for my sons birthday
Quality and service first class
Thank you
1 septembre 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you for your return business - greatly appreciated! :)
2nd purchase
2nd purchase. my husband loved his gift. very happy customer!!
6 septembre 2025
Avis spontané
Réponse de LoveSilver
Hi, thanks for taking the time to leave a review - greatly appreciated :)
Amazing customer service
The item itself was beautiful, and delivery swift. I had made an error with an engraving so I reached out to the company. They calked me straight away, rectified the issue and sent out a new item that I received the next day! Amazing! Customer service like this is so hard to come by these days. Highly recommend Love Silver.
21 août 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you so much for your glowing review, we are so happy to hear that you are satisfied with our product and service - greatly appreciated :)
LoveSilver Great Company
Had an issue with my item, I was asked to return it to be looked at, LoveSilver refunded my postage to send back the item, it was corrected and returned to me promptly and perfect, I am so happy with my personalised pendant, and have bought one before from LoveSilver, plus the customer service was excellent, very helpful and friendly.
11 août 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you so much for your postitive review about our Customer Services and products, it is greatly appreciated -thank you :)
St.Christopher & Belcha chain …
Always used LoveSilver for my families St.Christopher’s.
Beautiful range of pendants and chains.
Superb quality and great customer service!
18 août 2025
Avis spontané
Réponse de LoveSilver
Hi, thank you so much for your 5-star review on our service and product - greatly appreciated :)
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