Lovetts Solicitors Avis 

I just wasted two weeks with Lovetts to ask them to issue a simple Statutory Demand Letter. Firstly the lady went on holiday without any warning and nobody was able to pick up from where she took off so I had to wait for her to get back from holiday. Then, two weeks after sending her all my information, I was told that they could not help me as an overseas business which they knew two weeks before... Total waste of time.

As a small business owner, every penny counts. So when other people/businesses do not pay us, it really affects our ability to trade and grow. Luckily for us, I found LOVETTS via a search engine a few years ago. Having no idea what I was supposed to do, or when I was supposed to do it, etc I signed up for an account. Navigating around the website was really easy and before I knew it, I had submitted a case. Initially the amount I was trying to recover was extremely small, but within days of Lovetts sending a LBA (letter before action), our customer had paid in full!!! What a result for our small business! Since that first case, we have used Lovetts several successful times. More recently we had to take action through Lovetts and use an enforcement officer to recover our hard earned pennies, which was actually very stressful and it was an action we didnt take lightly. But Lovetts kept me informed by email every step of the way, answering any questions that I had. And yet again Lovetts were successful in helping us recover that outstanding debt. Obviously the pandemic has had a negative impact on many businesses big and small, so its even more important to know that we have someone in our corner, that we trust, who can help us claw back money that we are owed. I did actually read reviews below and can only give you feedback on my experience. LOVETTS are not a scam or rogue business. We are a small, family run air conditioning business, who are VERY GRATEFUL for their help, support and professional service Lovetts have provided since we joined them in 2019. I would have no qualms in recommending them to anyone, whole heartedly. Thanks to every one of their team, as they do a grand job - LP Air Conditioning

this firm trying to recover debt for another firm where it was scam,
before sending letter to clients to recover money they should check that the claim is genuine not a scam
do not go near them,,, their action is under big question mark,??????????????????????????

We used Lovetts for a case to take someone to a small claims court, they dealt with the case however the defendant decided to phone into Lovetts and Lovetts decided to bill us for the phonecalls, the defendant rang in a twice and they billed us £75 for it.

Total disgrace for A. charging that amount for picking up the phone twice, and B charging for the defandant calling in which has nothing at all to do with me and is something that we are not responsible for.

Do not use as they have stealth charges such as this, that will end up costing you more than what you are trying to claim.

Contacted this firm after finding them from a Google search. They have a page advising they can help in enforcing CCJs. On calling them I briefly detailed the issue to a curt sounding receptionist who advised 'we only work for limited companies'. I commented that I had found them through their webpage which doesn't mention this - at which point she basically hung up. Fairly astounding, and completely uninterested in being either helpful or polite. Would not use this firm at all in the future if needing help for one of my businesses as a result. Manners cost nothing.