I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Voir plus
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Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Voir plus
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Voir plus
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Coordonnées de contact
20 Zane Grey Blvd, 79906, El Paso, Etats-Unis
- 888-582-1883
- support@lucchese.com
- lucchese.com
N'a pas répondu aux avis négatifs
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Excellent quality
Excellent quality. Exceeded my expectations. Will definitely purchase from here again and recommend.

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
Boot fits great and color is amazing
Boot fits great and to size. Upper already has a soft feel/broken in. The color on these are just right. Great Lucchese boot. Happy with my purchase.

Réponse de Lucchese Bootmaker
Lucchese did a fantastic job repairing…
Lucchese did a fantastic job repairing my boot. Amazing. AS good as new.

Réponse de Lucchese Bootmaker
Excellent products but more importantly…
Excellent products but more importantly excellent customer service

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
This stuff is the bomb
This stuff is the bomb! Love my new Lucchese boots and the leather protector is fabulous!

Réponse de Lucchese Bootmaker
Everything about Lucchese boots is…
Everything about Lucchese boots is extraordinary. Beautiful work.

Réponse de Lucchese Bootmaker
$300 limit
This is my 3rd pair of Lucchese boots. Product is wonderful. First time ordering through website. It was not clear to me that orders over $300 required a signature. Missed FedEx multiple times, had issue holding order at alt location. Finally drove out to FedEx hub to get my order off the truck.
Aren’t most of your orders over $300? Could this not be set up as a clear FedEx location hold option or a waiver at order entry? I probably won’t use your website again.

Réponse de Lucchese Bootmaker
It's hard to buy clothing over the…
It's hard to buy clothing over the internet; it never looks the same and you don't know how it will fit. In the end, these are great quality boots and I would buy from Lucchese again. Next time, though I'm going to try them on ahead of time.

Réponse de Lucchese Bootmaker
The fit is on the small side of…
The fit is on the small side of average, but really good for me.
The quality and craftsmanship are excellent.
The comfort of the work boot sole is better than any other hybrid boot I’ve worn.
I would definitely recommend.

Réponse de Lucchese Bootmaker
Ordered a pair of $540 boots that came…
Ordered a pair of $540 boots that came damaged and just received another pair in exchanged and they are damaged on the bottom, clearly have been worn. Will not use your website again.
I had a great buying experience with…
I had a great buying experience with this company. Extremely satisfied.
Thank you.

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
love my boots and love your customer…
love my boots and love your customer service - my first pair SURELY will not be my last!!! I am a Texas girl that is transplanted in another state.... it's SO nice to have something that was handmade in Texas - they fit and feel like home - "perfect"!

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
received new size boots and they are…
received new size boots and they are perfect..thanks to max for his help Bob Soske

Réponse de Lucchese Bootmaker
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