I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Voir plus
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Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Voir plus
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Voir plus
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Coordonnées de contact
20 Zane Grey Blvd, 79906, El Paso, Etats-Unis
- 888-582-1883
- support@lucchese.com
- lucchese.com
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I love my Lucchese boots!
I love my Lucchese boots! I got my first pair after I was fitted at the Santa Fe store. I always thought cowboy boots were not comfy, but I was in for a surprised! This boots are very comfortable if you get fitted right. The leather is like a glove, and I feel very well supported. I did not have to have a breaking period... very comfy from the very first moment!

Réponse de Lucchese Bootmaker
Love all things Luccheese!!
Love all things Luccheese!!
The materials, the fit and the quality are all world class. Own 7 pairs and counting!
Nice addition to my Lucchese stable!
Just received a "Blake" that was out of stock for several month. Nice boot but the color Cognac is quite a bit "more red" than any Cognac I ever consumed:)

Réponse de Lucchese Bootmaker
Lucchese’s are hands down the best…
Lucchese’s are hands down the best boots money can buy.
I own 13 pair and I love every one of them.

Réponse de Lucchese Bootmaker
Satisfied Customer
I had been eyeing a pair of boots for about a year. They ended up being discontinued, I requested them to be made through email. Brooke, my CSR, walked me through the process, she was kind and patient w every question I had. I received the boots about a week ago and they were absolutely beautiful. They were worth the wait to have a pair of lucchese boots made just for me. I will most definitely buy from her and lucchese in the future. Great job!!
Tony Minnix

Réponse de Lucchese Bootmaker
I have purchased several pairs of…
I have purchased several pairs of Lucchese boots over the past year & I love everyone of them. The quality & beauty is impeccable. I believe my boots are an investment that will last a lifetime. Worth every penny!

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
GREAT pair of boots
GREAT pair of boots! Comfortable and great looking. Can’t wait to buy another pair of Lucchese

Réponse de Lucchese Bootmaker
Delivery after the order was a quick 4…
Delivery after the order was a quick 4 days. I wear a 10.5 EE which is normally a great fit with Lucchese and most other boots I own but I had to get these stretched at the instep. It seems Lucchese doesn’t allow room inside their boots for the really comfortable insoles they put inside them. I have many pair of Lucchese because of the comfort and long lasting quality of the boots. So I recommend this boot but it’s just not true to size.

Réponse de Lucchese Bootmaker
Customer service was great
Customer service was great! The only problem I had with my purchase was FedEx shipping being days late

Réponse de Lucchese Bootmaker
For the past 15 years I only buy…
For the past 15 years I only buy Lucchese boots; they fit great from the get go.

Réponse de Lucchese Bootmaker
When you desire the best in gentlemen’s…
When you desire the best in gentlemen’s footwear, you choose Lucchese. Even those that do not wear western attire recognize the brand when worn. Lucchese translates to class and comfort.

Réponse de Lucchese Bootmaker
Very helpful and answered all of my…
Very helpful and answered all of my questions. They even gave me different suggestions. I would order again from them.

Réponse de Lucchese Bootmaker
Quick Ship, Slow Refund
You were quick to ship my boots and charge my credit card. Boots fit well but I didn't like the toe so I returned.
The return has been slow and I have yet to receive my refund.

Réponse de Lucchese Bootmaker
imperfections on 2 sets of boots
Terrible quality control. Ordered my 4th pair of Lucceses within a year. 2-pair of Augustas, 1- pair of Rustys. Liked them so much I decided to order the Raymonds. Received them with staining issues on both boots so I placed another order and now the second replacement order had creases in the leather. Disappointed in the quality as I believe they should have noticed it prior to shipping out. Never had issues with prior purchases so I emailed them with pictures of both boots. The customer service responded asking for phone number over a week ago and as of now still no call back.😒
I have been wearing Lucchese boots for…
I have been wearing Lucchese boots for years. They are my favorite brand, always comfortable.

Réponse de Lucchese Bootmaker

Réponse de Lucchese Bootmaker
Loved the boots
Loved the boots, came so quickly and exactly what I was looking for!

Réponse de Lucchese Bootmaker
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