Promotion terms were split between the payment section and promotion screen. Oddly, cash balance got tagged as promo even after I skipped the offer. A promotion can be average and still be clear; this... Voir plus
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Lisez les avis des autres
olivia from message center sorted my cashier question without needing me to go over everything again. The reply wasnt instant, just genuinely helpful.
Sophie on live chat got the missing spins sorted while I kept the chat window open... My coffee turned cold in the meantime, but the issue got resolved FINALLY
Withdrawal approved, then flagged again the next morning for no reason.
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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wednesday afternoon was when the…
wednesday afternoon was when the problem started. The cashier button hid behind the keyboard on my small laptop. It was already my second coffee, so maybe I was impatient, but still. Not a disaster, just a very poor account experience.
Started a small 37 withdrawal mainly to…
Started a small 37 withdrawal mainly to test the payment area. It moved to processing, then back to balance, and the reason field just said "manual check". Customer support was still showing the same old note afterwards
Even after relogging
Even after relogging, the conversation ended before anything was fixed
The reload promotion seemed simple
The reload promotion seemed simple: expiry timer showed one date in promos and another in the wallet. Why show one thing first and another later
Mobile cashier button disappeared
The withdraw button sat behind the…
The withdraw button sat behind the keyboard on a battered Galaxy
Sweet Bonanza was still sitting in…
Sweet Bonanza was still sitting in favorites after I logged out.
Withdrawal approved
Withdrawal approved, then flagged again the next morning for no reason.
Sophie on live chat got the missing…
Sophie on live chat got the missing spins sorted while I kept the chat window open... My coffee turned cold in the meantime, but the issue got resolved FINALLY
Promotion terms were split between the…
Promotion terms were split between the payment section and promotion screen. Oddly, cash balance got tagged as promo even after I skipped the offer. A promotion can be average and still be clear; this wasn't. I probably wouldn't have minded if the site had simply shown one accurate status.
Before I gave up
Before I gave up, chat closed while I was typing the amount. I asked support and got no real answer
ticket 52680 got sorted out by Sam in…
ticket 52680 got sorted out by Sam in chat.
Payout stuck
Payout stuck. Chat unhelpful. Same reply twice. Deposit worked fine though.
the catalogue is broad
the catalogue is broad, no argument, but the game info panels are missing the volatility and max win on about a third of the slots, and those are the two things worth knowing
Half the jackpot games threw an error…
Half the jackpot games threw an error on open
olivia from message center sorted my…
olivia from message center sorted my cashier question without needing me to go over everything again. The reply wasnt instant, just genuinely helpful.
Debit card cashout approved Friday…
Debit card cashout approved Friday night.
I looked at my history two times and the figure stayed consistent. The account page let me find basic info without needing to open chat.
even after relogging
even after relogging, a provider category showed no available games
the cool-off kicks in the second you…
the cool-off kicks in the second you hit confirm, no waiting period of 24 hours. does the job.
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