I like playing their games; however, they have locked my account twice without an explanation. I contacted their customer service and they just say the account is under review and have no other infor... Voir plus

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I’ve had a great time playing on Lucky Slots. The site is easy to navigate, the daily bonuses are awesome, and legit winning money on there is the cherry on top! I had a problem redeeming my winnings... Voir plus
The only reason I don’t play more here is because there is not instant redemptions. I seem to win more often than not when I do play. So you’d think my brain would rationalize a bit different haha.... Voir plus
Evie, the chat representative was so helpful. Evie, addressed my issue immediately and stayed on it. She provided very fast service. Evie didn't treat me like a number in line, she immediately address... Voir plus
Information importante
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Exceptional Customer service
So far this social casino has exceeded my expectations. Almost instant verification not only for my identity and address, but also my payment verification. Customer support was spot on and helped me with a tricky virtual card and got it handle quicker then most take just to respond. I think my only complaint would be navigating the games could be improved, it takes far to long to get to certain games if you don’t necessarily remember the name, or how the page refreshes back at the top if you hit back, as if opening it for for first time. Aside from that great experience!!
Used to be fun now RTP is at about…
Used to be fun now RTP is at about ,79.1 percent which is terrible.....go to your land based casino alot better odds
Love Louise over at Lucky slot very…
Love Louise over at Lucky slot very helpful,Resolved my issue anddd was very nice. oh and if you never made a redemption on sny other platform LUCKYSLOT IS THE PLACE TO BE.
Great customer service
Great customer service. Quick response and extremely helpful. Say money will be here in 3-5 days. Just make sure you play with a card with your name.
GREAT!!!!
I love playing with this casino. Customer service has been so polite and helpful. I love how they make things so easy.
Kaylee
Kaylee , help me out tremendously. Couple of things I couldn't verify but she there helping me and guiding me. I thank you very much Keylee
This make me sad
This make me sad. I have to give these guys 3 stars and I dont even feel it’s their fault. I live in Utah and the games I used to play are no longer allowed here. Therefore I have not won enough to cash out on this site for weeks now. BBBUUUTT!! Their customer service people deserve ALL the stars! Tonight it was someone named Stefan! He is now at the top
Of my list along with Louise! These guys never let me down as far as playing along with my banter! Soon as the site itself gets some more slots that actually pay out once in a while I’m sure my 5 start rating will be back!
It's fun and they redeemed me real fast…
It's fun and they redeemed me real fast and personalized help is fantastic 5 star
Won $1500 waited 30 days the was told…
Won $1500 waited 30 days the was told my redemption was canceled because my verified bank was no longer accepted even after I had made purchases and redemptions in the past so I opened a skrill account and received the first $900 because that's the limit on skrll, immediately requested the remaining $600 as I was told to do and its been 13 days and am still being told it will be processed shortly. When I speak to support I either get its being raised to support and ill receive an automated response or no response. I like the games but dont expect your redemption fast or detailed answers if you have a problem
Fair and trustworthy
Fair and trustworthy. Great customer service! I think they have a decent variety of games and the RTP seems fair as far as I can tell. I visit this platform everyday to take advantage of their generous daily bonuses. 5 stars!
I love all the game and they you can win
I love all the game and they you can win
Absolutely superb customer service
Absolutely superb customer service. I had the please of chatting either Caitilyn and my question were answered promptly. Excellent customer service!
Wonderful online social casino
Great game selection amazing customer service. All around great experience. Would definitely recommend to anyone looking for a great social online casino to play.
Though I was gonna be scammed and not…
Though I was gonna be scammed and not receive my funds I was wrong
Great customer service
Great customer service. Stefan took care of my issue in a matter of minutes. Love Lucky Slots!
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