The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Voir plus
L'entreprise a répondu
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Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Voir plus
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements pour enfants
- Magasin de vêtements pour bébés
- Magasin de puériculture
- Magasin pour enfants
Écrit par l'entreprise
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Coordonnées de contact
Royaume-Uni
- info@lucyandsam.com
- lucyandsam.com
3,2
Moyen
728 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Bunble bee
Great, quick, informative service. Dress and hat lovely quality and a bargain in the Sale
13 août 2020
Avis spontané
Fast delivery and loved by recipient's…
Fast delivery and loved by recipient's parents.
12 août 2020
Avis spontané
Excellent service and garments were…
Excellent service and garments were beautifully presented.
12 août 2020
Avis spontané
Great service
Great service, quick turnaround and lovely product. The only reason this was not 5 stars is there were no free returns and exchanges so sent a duplicate present.
12 août 2020
Avis spontané
Absolutely beautiful little body suits…
Absolutely beautiful little body suits that came really quickly and were very well packed in a paper covering which is a great idea. Inside they were in a lovely cloth bag which I imagine will prove quite useful for keeping delicate items in. The suits themselves are gorgeous and the bee design will be great for either a boy or a girl (we don't know which our niece's baby will be yet!)
All in all I'm very pleased with this purchase!
12 août 2020
Avis spontané
BEEutiful
Excellent service with a real feeling of personal attention from Lucy and Sam. Gorgeous fabric bag containing the most beautiful bee baby sleepsuit you ever did see. I have called it a "beebag" and my daughter is thrilled in preparation for baby number 1. The quality of the fabric is amazing, the detail is charming and a company that I will definitely be making more purchases from. Thank you
11 août 2020
Avis spontané
Good service would use again
9 août 2020
Avis spontané
Beautiful clothes and great…
Beautiful clothes and great communication. Really appreciated the little note to say thank you as a repeat customer!
9 août 2020
Avis spontané
Highly recommend
I have absolutely fallen in love with the bumblebee clothing, the design, quality and softness of the fabric is excellent, I would highly recommend, thank you Lucy and Sam...
8 août 2020
Avis spontané
Quick delivery
I had been waiting for this hat to come back into stock to complete an outfit that I had already brought. I ordered it at the weekend and it was delivered the Wednesday how was that for service , One happy customer.
8 août 2020
Avis spontané
Very good and well pleased
8 août 2020
Avis spontané
Absolutely gorgeous clothing for my new…
Absolutely gorgeous clothing for my new grandchild due in October. Fabulous quality, presentation and service. Thank you so much.
7 août 2020
Avis spontané
Excellent service and product
Excellent service and product. Quick delivery with a follow up email. Definitely would buy again.
6 août 2020
Avis spontané
Amazing quality !!
Quick to arrive, really good quality and well packaged. Can’t get over how cute and perfect they are - Thankyou!
5 août 2020
Avis spontané
Absolutely beautiful clothes that are…
Absolutely beautiful clothes that are so soft and also fast delivery and the best service.
I’ll definitely be buying more beautiful items from here again.
4 août 2020
Avis spontané
Great product
Great product, great service. Beautiful quality. Would definitely buy from Lucy & Sam again
4 août 2020
Avis spontané
Lovely soft baby clothes in a handy…
Lovely soft baby clothes in a handy bag, no plastic packaging. Top marks Lucy&Sam
4 août 2020
Avis spontané
Very satisfied
Delivered on time, personal and ethical touches were very welcome. Quality seems really good (not washed or worn yet). Very satisfied, thank you
3 août 2020
Avis spontané
Quick and efficient customer service
Quick and efficient customer service. My order had a problem with payment and I was charged twice. I messaged and asked for helped, and had a response in a couple of hours and everything had been rectified.
The order arrived promptly and was absolutely perfect. Great packaging and lovely item. I’ll definitely be coming back.
2 août 2020
Avis spontané
Gorgeous clothes & such lovely service…
Gorgeous clothes & such lovely service , thank you lucy & sam
1 août 2020
Avis spontané
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